FIELDMOTION Features

FIELDMOTION

Field service management solution

4.53/5 (17 reviews)

Competitor Feature Comparison

API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Asset Management
Audit Management
Automated Scheduling
Billing & Invoicing
Booking Management
Budgeting/Forecasting
CRM
Calendar Management
Charting
Client Management
Client Portal
Compliance Management
Contact Database
Contract/License Management
Contractor Management
Cost Tracking
Customer Database
Customer Management
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Import/Export
Dispatch Management
Document Imaging
Document Storage
Electronic Signature
Employee Scheduling
Estimating
File Management
File Storage
Financial Management
Forms Management
GPS
Gantt/Timeline View
Historical Reporting
IT Asset Tracking
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Labor Forecasting
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Payments
Monitoring
Multi-Location
Online Time Clock
Payment Collection in the Field
Payment Processing
Question Library
Quotes/Estimates
Real Time Data
Real Time Reporting
Real-time Scheduling
Real-time Updates
Records Management
Reporting & Statistics
Resource Allocation & Planning
Resource Scheduling
Routing
Scheduling
Service History
Skills Tracking
Status Tracking
Stock Management
Summary Reports
Task Management
Technician Management
Third Party Integrations
Time Tracking
User Management
Variable Workforce
Work Order Management
Workflow Management
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API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Asset Management
Audit Management
Automated Scheduling
Billing & Invoicing
Booking Management
Budgeting/Forecasting
CRM
Calendar Management
Charting
Client Management
Client Portal
Compliance Management
Contact Database
Contract/License Management
Contractor Management
Cost Tracking
Customer Database
Customer Management
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Import/Export
Dispatch Management
Document Imaging
Document Storage
Electronic Signature
Employee Scheduling
Estimating
File Management
File Storage
Financial Management
Forms Management
GPS
Gantt/Timeline View
Historical Reporting
IT Asset Tracking
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Labor Forecasting
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Payments
Monitoring
Multi-Location
Online Time Clock
Payment Collection in the Field
Payment Processing
Question Library
Quotes/Estimates
Real Time Data
Real Time Reporting
Real-time Scheduling
Real-time Updates
Records Management
Reporting & Statistics
Resource Allocation & Planning
Resource Scheduling
Routing
Scheduling
Service History
Skills Tracking
Status Tracking
Stock Management
Summary Reports
Task Management
Technician Management
Third Party Integrations
Time Tracking
User Management
Variable Workforce
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Asset Management
Audit Management
Automated Scheduling
Billing & Invoicing
Booking Management
Budgeting/Forecasting
CRM
Calendar Management
Charting
Client Management
Client Portal
Compliance Management
Contact Database
Contract/License Management
Contractor Management
Cost Tracking
Customer Database
Customer Management
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Import/Export
Dispatch Management
Document Imaging
Document Storage
Electronic Signature
Employee Scheduling
Estimating
File Management
File Storage
Financial Management
Forms Management
GPS
Gantt/Timeline View
Historical Reporting
IT Asset Tracking
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Labor Forecasting
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Payments
Monitoring
Multi-Location
Online Time Clock
Payment Collection in the Field
Payment Processing
Question Library
Quotes/Estimates
Real Time Data
Real Time Reporting
Real-time Scheduling
Real-time Updates
Records Management
Reporting & Statistics
Resource Allocation & Planning
Resource Scheduling
Routing
Scheduling
Service History
Skills Tracking
Status Tracking
Stock Management
Summary Reports
Task Management
Technician Management
Third Party Integrations
Time Tracking
User Management
Variable Workforce
Work Order Management
Workflow Management
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Mobile apps

iOS App


1 review

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


31 reviews

FIELDMOTION Feature Reviews

16 reviewers had the following to say about FIELDMOTION's features:

Aidan M.

Great Service allowing us to invoice faster, and provide clients with up-to-date reports

2018-04-10

Pros

Less paper used Quicker Job scheduling Real time reports Faster invoicing Client portal allows customer to view reports Reduced administration time Vehicle checks Reduced transport costs - Less time spent in the office

Cons

We spent time cleaning our data and spend time helping to build our forms on the system, therefore time is needed before the system can get up and running, however the customer service team help in any way possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Johnny M.

Easy to use

2018-06-14

Pros

Since integrating Fieldmotion into our business we no longer have to chase paperwork!

Cons

No real cons, Fieldmotion staff are always helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Diane K.

Great Product

2019-09-18

Everyone is very helpful and always available when help is needed

Pros

So easy to train others to use, and ideal for the work we do

Cons

No real issues here , The software works well for us

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Roisin M.

Effective and intuitive

2017-02-13

Highly recommend for any business with a mobile workforce

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lee D.

Do not connect with Xero

2021-05-13

This software is a beta product at best and these people are getting you to pay for their product development by getting you tied in to a 2 year contract that after 6 month of trying to make work we had to give up on.

Pros

This on the face of it looked like a reasonable product but it is so clunky and difficult to use there were some features that were ok but not a lot. we bought it for the integration with Xero but you can't see how that works until you purchase the software.

Cons

If an inventory item isn't available it just doesn't sent the invoice to Xero with not message to say so. finding worksheets or invoices or anything relating to a customer is really difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura M.

Generally a good software to use. If we had more time to explore it, it could be great for us.

2017-12-19

Less paper used Less paperwork to handle, manage and file Quicker response details on jobs completed More efficient administration Easier recall of past job details when requested Better efficiency for site guys on Health & Safety

Pros

Being able to quickly search for a work order and the visual aspect of jobs that are complete, nearing the deadline and past the deadline with the use of the traffic light system.

Cons

We have found that every time a change is made in the software that we use, it affects the running of it on our end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan M.

Very impressed

2018-04-19

Pros

You are in control. They provide the tools and expertise if needed.

Cons

There could be more text formatting options for better form creation. More customization of the web site would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Andrew Craig C.

FIELDMOTION AC NEW USERS

2016-09-15

So far the system has been a dream for our office, and field staff, as usual with any new system apprehension is of the highest level however within days the comments of how easy to use it is were coming in, no m,ore waiting for a week and 400 jobs landing on the desk to be sifted through the best was when we measured from receiving a call - job to engineer- job completed- job invoiced took 25 mins in total - never known before within our company !

Pros

the ease of use and the speed of the process, it is also very user friendly for making sure all jobs are status known to all users with the traffic light system.

Cons

not being able to add and subtract certain aspects on the main screens to suit the business module as each will differ rather than be standardized however the team at field motion are always very accommodating to try to help develop your needs if it can be transferable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering FIELDMOTION

i think time spent at the beginning setting up customers correctly with all required details is essential to the system working with ease, therefore time and effort to set up prior to going live ensures a smooth process.

Source: Capterra
Helpful?   Yes   No
Read more
Martin O.

Excellent software solution for our Business

2016-01-20

Has saved our business both in time and cost.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

Excellent customer service, and great training provided.

2019-09-06

Pros

Fieldmotion's software is quite user friendly, and anything you don't understand can be clarified quite easily as they provide a great customer service.

Cons

I can't really think of any major cons at this time. So far I have had no major issues worth commenting on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
WALLACE C.

Fieldmotion is our second SMS that we have implemented and was definitely worth the changeover

2017-12-13

cost benefits and flexibility are priority for us

Pros

ease of use and flexibility of the whole system, giving us the chance to easily design our own forms to suit our business without incurring the huge costs usually associated with development

Cons

has some limitations when handling engineers timesheets, it has the basics right but just not the flexibility reigh now to deal with engineers timebands of when they are working standard hours or overtime hours

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
claire m.

its very simple and easy to use

2017-12-11

makes sending and received jobs very easy

Pros

anyone can use this its very easy to use I use this on a daily basis and couldn't be simpler I have worked on some terrible systems in the past citrx for example and always a disaster.

Cons

when trying to locate a job you have logged to a customer you might have a few open jobs for - a brief job description on the main screen would make life a little easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gerry M.

we are very happy with the service that Fieldmotion provided.

2015-11-06

There staff are very professional and nothing is a problem even now if we need help with a query there staff are easy to contact.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ryan A.

Field Motion Review

2019-08-21

The main benefit is having everything in the one place and laid out in a easy structure for everyone to navigate and understand.

Pros

How easy it is to use both the desktop back office and the application.

Cons

It has all been good so far. There isn't anything about the software at the moment that I would change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Clare B.

Excellent customer service. All issues are dealt with very efficiently. Very user friendly product

2017-12-14

Pros

All our engineers find the system very easy to navigate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kim C.

Flexible, easy to use and great customer service

2017-12-14

Pros

We have used Fieldmotion for some key contracts and have found the system flexible, easy to use and reliable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more