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FieldPulse vs FAT FINGER Comparison

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Overview

Category Leaders

FieldPulse is an all-in-one field service management solution with fully featured mobile apps for Android & iOS including...

FAT FINGER mobile forms provide automation to Inspections, Safety, Maintenance, Production, ISO, Quality, Field Tickets &...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

65

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

8

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

34

9

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.4

5

4

3

2

1

11

6

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

For just starting out my business and coming from more expensive software it was the best descision I made to help keep everything organized and flowing. Great choice for any tech to use.
Scheduling features are nice and intuitive compared to your competitors software. Ability for team to easily access service history and customer equipment is also a huge benefit to us.
The Fieldpulse team also has great support that listens to you and actually supports you. They also have a feature called engage that integrates VOIP into their software.

Pros

We have implemented Fat Finger apps for operator rounds, equipment inspections, safety inspections, and more with great success.
Ease of use for first-time users. Layout is straight forward and has easy interface to submit and review.
I only bought the case didn’t know anything about software. The entrisicly safe case I bought works great.

Cons

Deleting and changing invoices is a pain and when the QB sync screws up with payment it sometimes still says invoiced when it has been paid and there is no way to manually change the status.
Software is not working well for us as we have single customers with alot of individual site and units to keep up with.
Hard to view all customers in database at a glance. Only displays a portion at a time.

Cons

Everyone's on SQL already, with near-zero implementation headache there's no longer a reason to stay in the business of manual data entry.
Have had issues with the program failing to load, requires rebooting for it to start functioning normally again.
Cost per license has me explaining the cost and value a lot. No Revision control, I've had to work around no revision control within my ISO organization.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features179
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Autofill
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Cataloging/Categorization
  • Change Management
  • Change Order Management
  • Charting
  • Chat/Messaging
  • Chemical Management
  • Client Management
  • Client Portal
  • Code Enforcement
  • Collaboration Tools
  • Commercial
  • Commercial/Industrial
  • Communication Management
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Analysis
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Failed Inspection Tracking
  • File Management
  • File Storage
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Locksmiths
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Gantt/Timeline View
  • Geographic Maps
  • Groundskeeping Management
  • Group Scheduling
  • Hazardous Materials Management
  • Historical Reporting
  • Image Capture
  • Incident Management
  • Industrial Safety Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Material Ordering
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Overhead Costs Estimating
  • PDF Conversion
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Photo Capture
  • Prebuilt Assembly
  • Preventive Maintenance
  • Pricing Management
  • Process/Workflow Automation
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Estimating
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Control Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Takeoff
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Technician Management
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • To-Do List
  • Training Management
  • Training Record Management
  • Variable Workforce
  • Version Control
  • Warranty Tracking
  • Web Forms
  • Website Integration
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features114
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Autofill
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Cataloging/Categorization
  • Change Management
  • Change Order Management
  • Charting
  • Chat/Messaging
  • Chemical Management
  • Client Management
  • Client Portal
  • Code Enforcement
  • Collaboration Tools
  • Commercial
  • Commercial/Industrial
  • Communication Management
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Analysis
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Failed Inspection Tracking
  • File Management
  • File Storage
  • For Commercial and/or Industrial Electrical Contractors
  • For General Contractors
  • For HVAC Companies
  • For Locksmiths
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Gantt/Timeline View
  • Geographic Maps
  • Groundskeeping Management
  • Group Scheduling
  • Hazardous Materials Management
  • Historical Reporting
  • Image Capture
  • Incident Management
  • Industrial Safety Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Material Ordering
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Overhead Costs Estimating
  • PDF Conversion
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Photo Capture
  • Prebuilt Assembly
  • Preventive Maintenance
  • Pricing Management
  • Process/Workflow Automation
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Estimating
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Control Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Supplier Management