BiznusSoft Field Service Features

BiznusSoft Field Service

Field Service Software Delivered via the Cloud

4.59/5 (16 reviews)

BiznusSoft Field Service Feature Summary

  • Mobile Bluetooth Scanner
  • Workflow Management
  • Contact Management
  • Paypal/Authorize.net Integration
  • 360-Degree Account Management
  • Adaptable to Requirements
  • Workforce Management
  • Electronic Forms/Checklists
  • Sales & Field Personnel
  • Agreement/Warranty Management
  • Service Order Management
  • Dispatch Management
  • Office & Field Personnel
  • Installed Products Management
  • Mobile Device
  • Google Maps Integration
  • Click & Drag Resource Scheduling
  • Inventory Management

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Monitoring (237 other apps)
Real Time Data (288 other apps)
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Reporting & Statistics (373 other apps)
Third Party Integration (305 other apps)
Workflow Management (314 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


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BiznusSoft Field Service Feature Reviews

11 reviewers had the following to say about BiznusSoft Field Service's features:

Richard Walker

A great product, with superb support. Extremely versatile.

2018-07-11

Pros

We create, schedule, capture, order, receive, invoice, track inventory, and synchronize the financial information with our financial software SAGE.

Cons

The reports are one of the most useful aspects but creating custom reports takes a bit of getting used to

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Greg Bell

We love Field-Service 360!! Has greatly improved daily efficiencies.

2018-07-30

Better closing rates with professional quotations, automatic follow up, etc.

Pros

Based on real-time data we make more rapid and better decisions .

Cons

Some limitations to customising within Salesforce but Biznusoft found us work-arounds. Otherwise very accommodating and knowledgeable development group.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nucha Sibunruang

Excellent support during roll out!

2018-08-01

Pros

Dispatch console has tremendously improved our field technician management and work order assignments.

Cons

There are many fields with the same names between FS360 and HR modules.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Mike McAbery

The team at Biznus Soft did a great job on helping us through the large task of implementation.

2018-07-25

The benefits we get is actually a long list - the main ones are all the information we need in one central place up-dated in real time. Each field tech has all the information they need at their fingertips and automatically record information about each transaction for future reference very easily.

Pros

All our information is at our finger tips in real time where ever we have internet access.

Cons

The Salesforce mobile app is probably our biggest challenge, it occasionally needs to be reloaded, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Christina Lanham

FieldService360- A Great FieldService Project Management Tool

2015-08-13

ITI is happy to recommend FieldService 360 to others as a great project management tool.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from BiznusSoft


Thank you Christina and the entire ITI team on a very successful implementation of FS360. The growth we¿ve experienced over the year is because of customers like you, who faithfully support our business. We appreciate your trust, and we¿ll do our best to continue to give you the kind of service you deserve.

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Joe Sorci

Value added

2018-08-20

We had a great experience and took a company from out of Federal compliance to one that can efficiently maintain compliance.

Pros

FS360 helped me layout the infrastructure to build a road to total compliance. They were a hands on company that actually listens to your needs.

Cons

The only Con I have is this: make sure that if you are depending on your internal IT department to support this platform , they clearly understand the scope of work. We experienced some significant delays due to misalignment , not caused by the Biznussoft team. I recommend spending the extra money for the IT support from Biznussoft, it will make the process a lot smoother.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Olivier Rivest

save you a lot of time

2016-10-26

After multiple software, we find Field Service.

Pros

Multiple employe at the time.

Cons

None

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
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Mary Spieth

Generally Good Product

2018-07-09

Pros

I can tell there was time and thought put into the design.

Cons

The price is a bit high for what you actually get out of the software. I would probably not be able to afford it for long.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Cory Holley

BiznusSoft Great Team

2018-08-09

Biznussoft has helped us better manage our business with better ability to manage customers, warranties and product. Many software solutions sell you something and then are gone. The best part about BiznusSoft is the team behind it and ongoing customer support.

Pros

The flexibility to build a software program with a changing and growing business. Many software programs lock you into one way of doing things with no flexibility. The Biznussoft solution allows you to change and build a program that fits our business

Cons

With a custom solution sometimes documented training is not always available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Kerriann Barkley

Our Experience with BiznusSoft

2018-08-21

They are so responsive and willing to work with me on any task to change and/or improve our workflow within this software.

Pros

What we have benefited the most from with this software is the customization we have been able to do to tailor it to our very specific business and work flow needs

Cons

There are very few things I dislike. They are Minuscule compared to the things we like about this software

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Clint Hoffman

Great product for an excellent price.

2018-07-30

We reduced our paper load significantly going from ~400 pages/day to 100 pages/day. We are in the final stages of dropping that to zero/day.

Pros

Ease of use is the biggest Pro. Customer support is relatively quick to resolve any issues. Overall pricing is great and the company has always been willing to work with us as we grow our business.

Cons

BiznusSoft has worked with us to make custom pages for our company and that has required a bit of work on both ends.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more