BiznusSoft Field Service Features

BiznusSoft Field Service

Field Service Software Delivered via the Cloud

4.62/5 (17 reviews)

Competitor Feature Comparison

360 Degree Feedback
API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Lifecycle Management
Audit Management
Automated Scheduling
Barcode / Ticket Scanning
Barcode Recognition
Billing & Invoicing
CRM
Calendar Management
Calendar Sync
Call Center Management
Client Portal
Compliance Management
Configurable Workflow
Contact Database
Contract/License Management
Credit Card Processing
Customer Database
Customer Management
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Dispatch Management
Document Storage
Electronic Signature
Employee Database
File Storage
Forms Management
GPS
Inventory Management
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Multi-Location
Online Time Clock
Partner Portal
Payment Collection in the Field
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Reporting
Reminders
Reporting & Statistics
Route Management
Routing
Sales Forecasting
Scheduling
Service History
Service Level Agreement (SLA) Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Work Order Management
Workflow Management
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360 Degree Feedback
API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Lifecycle Management
Audit Management
Automated Scheduling
Barcode / Ticket Scanning
Barcode Recognition
Billing & Invoicing
CRM
Calendar Management
Calendar Sync
Call Center Management
Client Portal
Compliance Management
Configurable Workflow
Contact Database
Contract/License Management
Credit Card Processing
Customer Database
Customer Management
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Dispatch Management
Document Storage
Electronic Signature
Employee Database
File Storage
Forms Management
GPS
Inventory Management
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Multi-Location
Online Time Clock
Partner Portal
Payment Collection in the Field
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Reporting
Reminders
Reporting & Statistics
Route Management
Routing
Sales Forecasting
Scheduling
Service History
Service Level Agreement (SLA) Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Work Order Management
Workflow Management
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360 Degree Feedback
API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Lifecycle Management
Audit Management
Automated Scheduling
Barcode / Ticket Scanning
Barcode Recognition
Billing & Invoicing
CRM
Calendar Management
Calendar Sync
Call Center Management
Client Portal
Compliance Management
Configurable Workflow
Contact Database
Contract/License Management
Credit Card Processing
Customer Database
Customer Management
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Dispatch Management
Document Storage
Electronic Signature
Employee Database
File Storage
Forms Management
GPS
Inventory Management
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Multi-Location
Online Time Clock
Partner Portal
Payment Collection in the Field
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Reporting
Reminders
Reporting & Statistics
Route Management
Routing
Sales Forecasting
Scheduling
Service History
Service Level Agreement (SLA) Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Work Order Management
Workflow Management
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Mobile apps

iOS App


0 reviews

Requires iOS 12.4 or later. Compatible with iPhone, iPad, and iPod touch.

BiznusSoft Field Service Feature Reviews

11 reviewers had the following to say about BiznusSoft Field Service's features:

Richard W.

A great product, with superb support. Extremely versatile.

2018-07-11

Pros

We create, schedule, capture, order, receive, invoice, track inventory, and synchronize the financial information with our financial software SAGE.

Cons

The reports are one of the most useful aspects but creating custom reports takes a bit of getting used to

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
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Nucha S.

Excellent support during roll out!

2018-08-01

Pros

Dispatch console has tremendously improved our field technician management and work order assignments.

Cons

The integration between modules could have been implemented more effectively.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Mike M.

The team at Biznus Soft did a great job on helping us through the large task of implementation.

2018-07-25

The benefits we get is actually a long list - the main ones are all the information we need in one central place up-dated in real time. Each field tech has all the information they need at their fingertips and automatically record information about each transaction for future reference very easily.

Pros

All our information is at our finger tips in real time where ever we have internet access.

Cons

The Salesforce mobile app is probably our biggest challenge, it occasionally needs to be reloaded, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Christina L.

FieldService360- A Great FieldService Project Management Tool

2015-08-13

The team ensured that ITI's staff were able to conduct business as usual during the implementation and thanks to this new system, our staff are better able to manage projects, training programs and staff scheduling. Many tasks (such as expense, time and student reporting) that were done offline can now be captured in Salesforce allowing for greater visibility of the efforts put into our projects.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from BiznusSoft


Thank you Christina and the entire ITI team on a very successful implementation of FS360. The growth we¿ve experienced over the year is because of customers like you, who faithfully support our business. We appreciate your trust, and we¿ll do our best to continue to give you the kind of service you deserve.

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Greg B.

We love Field-Service 360!! Has greatly improved daily efficiencies.

2018-07-30

Better closing rates with professional quotations, automatic follow up, etc. Improved daily efficiencies in the field with mapping, and tablet based communication from techs. Same day invoicing with instant completion notices.

Pros

Based on real-time data we make more rapid and better decisions .

Cons

Some limitations to customising within Salesforce but Biznusoft found us work-arounds. Otherwise very accommodating and knowledgeable development group.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe S.

Value added

2018-08-20

We had a great experience and took a company from out of Federal compliance to one that can efficiently maintain compliance.

Pros

FS360 helped me layout the infrastructure to build a road to total compliance. They were a hands on company that actually listens to your needs.

Cons

The only Con I have is this: make sure that if you are depending on your internal IT department to support this platform , they clearly understand the scope of work. We experienced some significant delays due to misalignment , not caused by the Biznussoft team. I recommend spending the extra money for the IT support from Biznussoft, it will make the process a lot smoother.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Mary S.

Generally Good Product

2018-07-09

Pros

I can tell there was time and thought put into the design.

Cons

The price is a bit high for what you actually get out of the software. I would probably not be able to afford it for long.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Olivier R.

save you a lot of time

2016-10-26

We are a cleaning company and we're looking for an app to schedule our employe on a week basis. After multiple software, we find Field Service. It is exactly what we need.

Pros

Multiple employe at the time.

Cons

None

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Karen F.

Working with Field Service

2016-11-15

We have been able to control our volume and better support our customers.l

Pros

Control of our tech's on the job and they work smarter.

Cons

Would like a mapping 7 GPS program to work with it,

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering BiznusSoft Field Service

Go take the class before you set up the program it will run much smoother.

Source: Software Advice
Helpful?   Yes   No
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Kerriann B.

Our Experience with BiznusSoft

2018-08-21

They are so responsive and willing to work with me on any task to change and/or improve our workflow within this software.

Pros

What we have benefited the most from with this software is the customization we have been able to do to tailor it to our very specific business and work flow needs

Cons

There are very few things I dislike. They are Minuscule compared to the things we like about this software

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Cory H.

BiznusSoft Great Team

2018-08-09

Biznussoft has helped us better manage our business with better ability to manage customers, warranties and product. Many software solutions sell you something and then are gone. The best part about BiznusSoft is the team behind it and ongoing customer support.

Pros

The flexibility to build a software program with a changing and growing business. Many software programs lock you into one way of doing things with no flexibility. The Biznussoft solution allows you to change and build a program that fits our business

Cons

With a custom solution sometimes documented training is not always available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more