Fiix Features

Fiix

The easiest way to plan, track, and optimize maintenance.

4.41/5 (525 reviews)

Competitor Feature Comparison

API
Access Control
Asset Lifecycle Management
Asset Management
Audit Trail
Automatic Notifications
Barcode Generation
Barcode Printing
Barcode Scanning
Barcode Support
Calendar Management
Certification Tracking
Configurable Workflow
Customizable Branding
Customizable Reporting
Document Management
Drag & Drop Interface
ERP Integration
Email Notifications
Equipment Maintenance
Event Triggered Actions
Forms Management
Inspection Management
Inventory Management
Inventory Tracking
Maintenance Scheduling
Mobile Integration
Multi-Country
Multi-Currency
Multi-Language
Multi-Location
Prioritizing
Purchasing Management
Real Time Data
Real Time Updates
Reporting & Statistics
Resource Allocation
Resource Management
Scheduled Reporting
Status Tracking
Template Management
Work Order Management
Workflow Management
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API
Access Control
Asset Lifecycle Management
Asset Management
Audit Trail
Automatic Notifications
Barcode Generation
Barcode Printing
Barcode Scanning
Barcode Support
Calendar Management
Certification Tracking
Configurable Workflow
Customizable Branding
Customizable Reporting
Document Management
Drag & Drop Interface
ERP Integration
Email Notifications
Equipment Maintenance
Event Triggered Actions
Forms Management
Inspection Management
Inventory Management
Inventory Tracking
Maintenance Scheduling
Mobile Integration
Multi-Country
Multi-Currency
Multi-Language
Multi-Location
Prioritizing
Purchasing Management
Real Time Data
Real Time Updates
Reporting & Statistics
Resource Allocation
Resource Management
Scheduled Reporting
Status Tracking
Template Management
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Access Control
Asset Lifecycle Management
Asset Management
Audit Trail
Automatic Notifications
Barcode Generation
Barcode Printing
Barcode Scanning
Barcode Support
Calendar Management
Certification Tracking
Configurable Workflow
Customizable Branding
Customizable Reporting
Document Management
Drag & Drop Interface
ERP Integration
Email Notifications
Equipment Maintenance
Event Triggered Actions
Forms Management
Inspection Management
Inventory Management
Inventory Tracking
Maintenance Scheduling
Mobile Integration
Multi-Country
Multi-Currency
Multi-Language
Multi-Location
Prioritizing
Purchasing Management
Real Time Data
Real Time Updates
Reporting & Statistics
Resource Allocation
Resource Management
Scheduled Reporting
Status Tracking
Template Management
Work Order Management
Workflow Management
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Mobile apps

iOS App


10 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


105 reviews

Fiix Feature Reviews

25 reviewers had the following to say about Fiix's features:

Joe Niemeyer

Good Product - Needs Time to Learn

2020-03-06

All of our PMs and calibrations are managed through this as well as asset management. We couldn't do it without FIIX.

Pros

Costs can be reported, maintenance & PM are managed and audited, and the architecture allows good naming of locations and tracking.

Cons

It is so capable that it really takes some time to understand how to set up all of the functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dimakatso Paul

An out of this world Asset Management software which is available at the click of a button.

2018-05-11

Routine maintenance automation, equipment warranty management, Assets register easy accessibility, Statutory maintenance management, everyone in the organization can report defects, Reports are auto generated, Audit log also helps to track every transactions that occurred on the system.

Pros

The auto generated reports give me a piece mind.

Cons

Batch work order functionality need to be enhanced for user to have choice on what need to be displayed e.g. Estimated hours People learn through interactions, FIIX Consultants should organize at least Annual End Users Conference where we could share our experiences with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jagger Phiri

My Experience with FIIX CMMS Software

2019-10-31

FIIX has helped me to keep track of Asset Register, Maintenance Record and manage my buffer stores spare parts inventory. This has led to Asset Reliability improvements for our Business.

Pros

It is user friendly in work order process cycle , Planned Maintenance setup and Stores spare part management

Cons

Building of customised report is not so easy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nathan Bacon

Convient maintenance tracking software

2020-09-18

Before Fiix there was a google sheets/calendar based system that was cumbersome and made it hard to keep track of outstanding maintenance tasks.

Pros

Fiix allows us to easy track and keep records of maintenance activities in accordance with food safety and third party auditing.

Cons

Like not being able to delete some inventory or assets because due to being linked to a receipt.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryan Czernick

This has been exactly what we wanted for a price we were willing to pay.

2018-02-16

Tracking and reporting on work requests.

Pros

The import utility for this software will get you to a fully functioning facility management system to take work requests and track assets.

Cons

The custom report writer will take some time to learn if you're not familiar with it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 10001+ employees)

Cloud-based maintenance and asset management tool that you should definitely try

2019-11-13

We use it for our asset management and maintenance.

Pros

Import maintenance data via mobile devices.

Cons

But that is not a big issue to report. The tools works like a charm

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ed Bove

Good product for the money!

2020-09-21

FIIX showed my organization the possibilities of integration for timed management of tasks, data trending, and supply management.

Pros

Good data mining and compliance tracking are available!

Cons

There's a lot of manual set up out of the box, it would be nice to be able to import items in directly from other formats (Excel, CSV, Word).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Muhammad Kashif Iqbal Iqbal

Best and very friendly software

2019-11-02

Pros

I like every thing like Reports, history, scheduled, inventory records etc.

Cons

Its good and very help full for me and my management

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Electrical/Electronic Manufacturing company, 51-200 employees)

Good value for the pricing.

2020-09-15

Billing and subscription service has been easy to navigate.

Pros

Reports are customizable with the upper-tier account. Inventory management is quick and easy when the system is used on a tablet or smart device.

Cons

Only a Grainger account can be linked for inventory lookup.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Morten Schakow

Easy smart software

2020-05-19

Fiix is good for use - because its cloud based, you can access your Fiix from everywh

Pros

Its user freindly - after the latest app, its even more end user freindly.

Cons

Customizations for inventory management, and manager Management could be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sam Hopper

Inventory and project management

2020-06-08

Pros

The ease of use and set up made Fiix a great solution to help us manage our inventory and stock usage.

Cons

Exporting in some screens is limited to what is visible and not all the items unless you go to the reporting module

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dennis Pruett

OH....FIIX!!!

2020-03-05

Migrating inventory data from one system to another was an epic failure.

Pros

Once configured, the reports are great. Design and setup for the reports is like rocket science.

Cons

All the date entry points must be opened by clicking on this little bitty drop down arrow. Work orders and PO's can only be sent to one single email address as opposed to the option to send to multiples.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Fiix


Hi Dennis. Thank you for your feedback. Your comments regarding our report builder have been heard loud and clear and the product team is working on an improved user experience to be rolled out in 2020. Your customer success manager will be in touch to review these upcoming changes with you and address your other concerns.

Read more
Ben Osborne

Maintenance Software

2020-08-18

Was easy to implement and use Can build out functionality as you get use to it

Pros

Mobile friendly Intuitive to use Ability to store and access documents easily Real time data Notifications

Cons

Would be good to have support located in Australia

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fiix


Thank you for your review Ben. We've got good news to share with you - we do have local support in Australia! Your customer success representative will be in touch shortly to connect you with our local support team.

Read more
John Loebe

I have been FIXX'd

2018-07-26

We are AS9100 and ISO9001 certified and FIXX has been very well received in audit reviews and another tool to track and correct audit findings.

Pros

Fixx also allows for machine relocation and assignment. Reports have been easy to provide to answer any questions regarding Maintenance functions, a wide rage of report templates are available.

Cons

I have some limitations on printing maintenance tasks, its a formatting issue. Tasks are emailed to users and available by logging in to the program, so we have little need for printing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rick Campbell

Ricks review

2020-08-18

Good, very helpful with training , I feel that some aspects are still in development and have small quirks that need to be fixed

Pros

Purchasing , inventory all tied to assets and work orders

Cons

Does not change status automatically when parts are received , reports don’t have custom time range in hours

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Fiix


Thank you for your review Rick. Our product team is constantly adding new features! You can stay up-to-date on the latest releases in our Help Center.

https://helpdesk.fiixsoftware.com/hc/en-us/categories/360003036231-Release-Notes

Watch your inbox for email invites to our Quarterly Fiix Roadmap webinars as well. During these webinars, we share all the things we're working on for future release so you can be in the know.

Your customer success manager will be in touch shortly to talk to you about changing status when parts are received and reporting.

Thanks!

Read more
Matthew J. Bull

FIIX has revolutionized the way we work

2018-08-03

Pros

The work order management system gives us the ability to assign projects to staff and update inventory as resources are utilized in real time.

Cons

Once you have watched the videos and begin to use the system it becomes easier to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexander Knowles

Excellent program for the money

2017-01-27

For the money, this program has solved several key problems in my organization. The software has a significant amount of potential.

Pros

Ease up uploading with templates

Cons

Cannot export 100% of the inventory information without multiple report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering Fiix

Canned reports can be difficult to manipulate.

Source: Capterra
Helpful?   Yes   No
Read more
Gary Lumsden

User Friendly efficient software

2020-09-21

Good support from FIIX when needed and online training available.

Pros

The software is very easy to use and works very well with my maintenance activities.

Cons

Setting the reports to give the required data can be difficult to achieve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex wu

Fiix Software helps our maintenance team improve the efficiency

2020-03-02

Great software with a lot potentials

Pros

Spare part and asset function monitors equipment and supplies. many reports make daily tasks very easy to manage

Cons

so far we are trying to customize RFQ system, it still need some time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tara Cromp

The best solution around

2016-10-13

Our business had grown to the point it was no longer possible to sufficiently manage the workflow manually.

Pros

Ability to track parts used; assist in balancing work load among staff members; notification of status changes; reports

Cons

I find the mobile app a little confusing; may have too many comments fields.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wayne Walter

Our Fiix Implementation Has Been Excellent

2020-09-16

My next steps are to integrate the Parts Inventory Control, Parts and Supply Management and Cost features so we can maintain our Inventory, track and order parts easily, as well as associate all required parts for each maintenance task.

Pros

Maintenance Management features were easy to setup and customize for our situation.

Cons

There is nothing I dislike about this software, really.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Walker

Fiix evaluation

2018-07-23

This has allowed us to maintain equipment and cut cost.

Pros

I had the ability to track equipment and maintain inventory. 2. I found it was very user friendly for an employee to use.

Cons

Not able to import into QuickBooks with a third party setup.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Duncan

Is there any other way???

2020-09-02

Is there any other way to do maintenance management?

Pros

Easy to use Simple to setup Effective at managing assets Efficient reporting system Friendly guest portal Excellent mobile app

Cons

Nothing comes to mind. All my original issues were dealt with extremely quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
harvey Sprague

just what we need for a small maintenance department and would fit for a very large plant

2017-07-24

organization

Pros

Ease of use, and ability to document assets. the feature I like the most at this point is product search bar on top to populate my inventory,

Cons

Report writing is my biggest problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
JOHN ORTIZ

WHATS NOT TO LIKE

2020-09-02

TIME,TRACKING, ORDERING PARTS, PART LOCATION ,REPORTS CAN'T SAY ENOUGH.

Pros

ALL THE REPORTS AND USE OF PURCHASING.

Cons

CLOSING MULTIPLE WORK ORDERS LACK TIME OF MAINTENANCE IF THIS WAS ADDED THIS WOULD SOLVE A LOT OF CLOSING ORDERS 1 BY 1

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more