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Finale Inventory vs Clear Spider Comparison

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Overview

Category Leaders

Cloud-based inventory & order management for small to medium-sized businesses. Integrates seamlessly with many Ecommerce...

Clear Spider is a cloud based inventory, order & shipping management solution for mid-sized and large enterprises with complex...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

75

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

189

5

4

3

2

1

147

33

6

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

27

5

4

3

2

1

15

11

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Their customer service is fantastic, they respond quickly and can get you moving in the right direction right away. You get the feeling that they want to help you be successful.
The software is very easy to learn and use, along with great features and functionality. Has some great workarounds and has been able to do everything we've needed and much more.
I've evaluated a few other solutions and for the money, Finale is great. There is a learning curve and it certainly helps if you're good with excel.

Pros

The ability to find out where product is held in our warehouse, the age of the product, the sku details. I liked the ability to allow only some functions to some staff and full functions to others.
Despite the high level of configurability, CSI is also the most stable application that I support. Most importantly for our business, the level of customer service is outstanding.
We have experienced great benefit from this software and great customer service.

Cons

All systems lack something but there are no real standouts to me right now. Having done so many system ups, I have had to find less manual or other workarounds to run this system.
Sometimes when mapping items, I start to type and a drop down menu of items appears and when I click on the correct one, the wrong one gets inputted.
I dislike that we can't delete Product Lookups from a Product ID once it's been created.

Cons

The one major downside to the software is the lack of user customization. Users can not create their own reports or change the layout of views.
Poor UI and then less user-friendly. It's a bit hard for new user to be onboard with the solution because the tool is not that intuitive.
The terminology was difficult to adapt to initially. The menu driven functionality was also difficult to understand at first.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features83
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Carrier Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Cost Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Cycle Count
  • Data Import/Export
  • Data Synchronization
  • Document Management
  • Forecasting
  • Historical Reporting
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Label Printing
  • Label Templates
  • Labeling
  • Location Tracking
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Point of Sale (POS)
  • Product Catalog
  • Product Data Management
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving Labels
  • Receiving/Putaway Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management
  • Workflow Management
  • eCommerce Management
  • Total features70
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Carrier Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Cost Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Cycle Count
  • Data Import/Export
  • Data Synchronization
  • Document Management
  • Forecasting
  • Historical Reporting
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitting
  • Label Printing
  • Label Templates
  • Labeling
  • Location Tracking
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Point of Sale (POS)
  • Product Catalog
  • Product Data Management
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving Labels
  • Receiving/Putaway Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations34
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations34
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

AO
AvatarImg

Andres O.

Hospital & Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Finale Inventory logo

Finale Inventory

Finale is an clean, stable and powerful tool for inventory management.

Reviewed 7 years ago
Pros

I think the product is excellent. It does not try to do everything, like many products out there, it focuses on Inventory Management and does that excellently! The UI is clean and intuitive. The system is fast. It is extensive with great APIs and Reports. The customer service and support they provide is fast, kind and personal. I could not be more happy.

Cons

Sometimes I feel the documentation is not as clear or complete in some areas as it could be. But I send an email and get a quick response with the information I am seeking.

ZY
AvatarImg

ZAk Y.

Consumer Goods, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Finale Inventory logo

Finale Inventory

Review

Reviewed 4 years ago
Pros

Extremely cost effective Great integration with shipstation/shopify Ease of use and customization for reports and documents

Cons

Faster options for bulk shipping with barcoding, (i.e. if I am shipping the same product from the same sublocation 500 times, I would like to not have to scan in each of those 500 orders) Integration with Microsoft GP better or more clear ways to back date reports and stock takes so that shipping can resume after a physical inventory while data is still being input.

AB
AvatarImg

ASHLAND B.

Apparel & Fashion, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clear Spider logo

Clear Spider

I HAVE WORKED ON THIS FOR 6 MOTHS, FROM SETUP AT OUR COMPANY TO FULL OPERATIONS. VERY PLEASED.

Reviewed 5 years ago

GREAT TRACKING OF INVENTORY.

Pros

I FIND THAT THE SYSTEM IS VERY USER FRIENDLY AND EASY TO NAVIGATE AROUND. THE INVENTORY IS VERY EASY TO UPLOAD AND MANAGED MOVING FORWARD. I WOULD RECOMMEND THIS SOFTWARE TO ANYONE LOOKING FOR A USER FRIENDLY SYSTEM.

Cons

I TRULY WISH WE HAD MORE OPTIONS FOR RUNNING REPORTS, IN OUR CASE, I WOULD LIKE TO RUN REPORTS ON INDIVIDUAL ITEMS WE SELL BY DATE RANGE TO SEE IF ITS SOMETHING WE NEED TO CANCEL OR CONTINUE TO CARRIE IN OUR RETAIL LINE.

LS
AvatarImg

Leticia S.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Clear Spider logo

Clear Spider

The system has made our inventory control much easier and pleasant

Reviewed 5 years ago

Easier view and control of inventory.

Pros

I like all the different characteristics of each item you can add. Pictures, details, price, etc. Clear and straight forward.

Cons

A bit too much information which not all customers might use, and unable to move around/remove some bits of the information.

JC
AvatarImg

Joanna C.

Chemicals, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clear Spider logo

Clear Spider

Phenomenal, my experience is beyond what I expected!

Reviewed 5 years ago

Efficiently manage inventory, love using my cell phone to deduct inventory and the initial investment is small but the benefits are 10 fold.

Pros

The price is what I like most and the ability to spilt payments so it doesn't hit our budget all at one time. The ability to analyze data and run reports is very valuable to me as an inventory manager.

Cons

It is difficult for me to see when I launch using internet explorer. I don't know how to zoom so I have a larger view.

TR
AvatarImg

Tony R.

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Clear Spider logo

Clear Spider

Cloud base program that provides visibility for our customers access to inventory management.

Reviewed 5 years ago

Provided enhancements to our vendor managed inventory program

Pros

Intuitive, easy to use, reliable interface with our ERP system, provides visibility of inventory to our customers.

Cons

Audit trail for min/max/rop adjustments and the ability to create report queries to customize reports for customers

KC
AvatarImg

Kelli C.

Hospital & Health Care, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clear Spider logo

Clear Spider

Clear Spider has helped us navigate and control our completely random inventory needs.

Reviewed 5 years ago

It enables us to organize our inventory and know exactly what we have at any given time. Our inventory is based in donations so it's completely and totally random.

Pros

Once you learn the system, it's very easy to use. It was created specifically for our needs and we were able to make numerous changes in order to drill down to exactly what we needed. There is no superfluous data or items - which makes it very user friendly

Cons

The unknown when getting familiar with the system. Tracking inventory in this manner was a huge change for us, but because the system is built for our specifications, that "unknown" quickly goes away.

LD
AvatarImg

Linda D.

Hospitality, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Clear Spider logo

Clear Spider

Love having a web based inventory system!

Reviewed 5 years ago

Our clients can see their inventory anytime / anywhere in real time.

Pros

Our clients love the ability to see their inventory in real time from a web based program. The transition to Clear Spider went smoothly and our Clear Spider representative offered assistance whenever we needed it. We also like the ability to do a pick and pack list from the system. So far we have been pleased with Clear Spider!

Cons

After I go into a record to edit and I save it takes me back to the admin page versus back to the items I had already searched. It would be nice to if the back to previous page actually took you back to where you were. It would save several steps.

HN
AvatarImg

Hassan N.

Environmental Services, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Clear Spider logo

Clear Spider

Excellent software. Have had great success in our purchasing system.

Reviewed 5 years ago

-The PO process is now online and anyone can access from anywhere - Approvals are done before the PO is issued - Inventory is online and anyone can access from anywhere - Provides real time inventory

Pros

The process of approvals of orders is automatic and flows through perfectly and the creates email notifications at the same time.

Cons

Does not allow approvals to proceed based on dollar amounts of POs. This would be ideal for our situation and process of approvals.

MD
AvatarImg

Matthew D.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Clear Spider logo

Clear Spider

Love the system. Easy to use and facilitates more efficient and effective planning with customers.

Reviewed 5 years ago
Pros

The fact that it is web based is my favorite feature of the software. This allows my customers (who have access to their own inventory) to see the same things I see when we're planning for future projects. Having photos for them to view is also a nice touch. From an administrator's standpoint, the ease with which inventory is added to the system is definitely a major plus. Inventory comes in and out of our warehouse every day so simplicity of use makes it easier for me to do my job and keep inventory updated daily.

Cons

There have been occasional issues with adding items to inventory and fields populating correctly. I believe these issues had to do with initial uploading our product from different inventory software. However, when these issues arose in the past, they were quickly handled by the support team at Clear Spider.

SC
AvatarImg

Sandy C.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Clear Spider logo

Clear Spider

Clear Spider helped us configure the system to work for our purposes

Reviewed 5 years ago

We are able to provided kanban systems to our customers to make their order processing easier, and the keep the customers loyal to our company.

Pros

the system works smoothly to get our customer orders entered into clear spider and into our inventory system as well

Cons

The scanners that we purchased to go with the system are not as user friendly as we would like. We had to create different work arounds for two of our customers in order to meet their requirements.

KM
AvatarImg

Kevin M.

51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Clear Spider logo

Clear Spider

The software has been very useful and user friendly.It does what I need it to do.

Reviewed 5 years ago

The reports and inventory calculations, usage etc.. are a huge benefit and time saver for myself and for our clients.

Pros

The navigation is very easy .It is very accurate for my inventories and usage which was what I needed it for.

Cons

There are alot of tabs and areas in the program that I do not require. I have engaged support and it is being worked on.

GR
AvatarImg

Geary R.

Transportation/Trucking/Railroad, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clear Spider logo

Clear Spider

We have experienced great benefit from this software and great customer service.

Reviewed 5 years ago

We use this product working with our customers. Our customers have experienced inventory accuracy levels that they have never seen before because of the product's ease of use. In addition, those customers who have service shops have experienced dramatic increases in throughput due to the availability of the correct inventory to complete repair orders.

Pros

The ease of use of this software in addition to the functionality of the software are superior to others we have found in the market.

Cons

No cons were added to this review

DQ
AvatarImg

David Q.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Clear Spider logo

Clear Spider

Using Clear Spider has allowed my organization to better manage our inventory and grow our business.

Reviewed 5 years ago

Increased the number of outbound shipments by 42% in the first year. Greater inventory accuracy and visibility. The real-time changes to inventory means I can better informed decision related to my business. The addition/ creation of an on-line order portal greatly reduced the number of man hours we have had to devote to internal order processing and an increase in customer satisfaction.

Pros

The system is easy to use and has more features than we need. The tech support people are superb. Integration/ interfacing with other systems is easily handled by back end support. Partnering with Clear Spider means that my organization could move away from a very linear outbound order process, and serving only one customer at a time, to handling multiple customers and orders at the same time.

Cons

The one major downside to the software is the lack of user customization. Users can not create their own reports or change the layout of views. The flip side to this is that the Clear Spider team can create just about any report that you need. The lack of flexibility is the one knock on the system.

SZ
AvatarImg

Shahid Z.

Furniture, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clear Spider logo

Clear Spider

Excellent Customer Service. Anytime there was an issue, the response was immediate. Good Training.

Reviewed 5 years ago

- Able to organize the Raw Material warehouse - Streamline the Inventory Management Processes and Procedure - Accurate Raw Material Reporting - Issue and Receive Raw Material accurately and easily - Labeling of Product

Pros

Clear Spider is a simple Inventory Management Application. Comprehensive, easy to use and very well organized Tool. It has many features, that are available if needed. For example you can generate, manage and administer POs both for receiving and issuing material. A lots of inventory reports, which are easy to create and extract to different formats i.e. excel, pdf It has the ability to track the...

Cons

To generate new functionality and queries, which may be very simple in nature, you need to contact Clear Spider Technical Support. Clear Spider is being used in a limited role in our company.

JF
AvatarImg

Josie F.

Retail, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clear Spider logo

Clear Spider

Inventory Management made simple

Reviewed 4 years ago

Clear Spider inventory management software gives you the ability to help your customers every day with things as easy as a price check or adding a return back to the shelves after it is brought back making customer satisfaction a number one achieved goal of mine.

Pros

There are many pros to Clear Spider starting with inexpensive. This inventory management software is cloud based making it very easy to use and accessible anywhere with increased security and real time data. Clear Spider is so easy to use, in my line of work, retail, all we do is scan the barcode and everything you need to know about the item is right there on your handheld scanner like amount of item to when you need to reorder the item. Everything you and your employees need to manage all inventory for more cost effective decisions and customer satisfaction.

Cons

As long as I've used clear spider software I still have yet to find a down side to it, enjoy.

NR
AvatarImg

Nathan R.

Hospital & Health Care, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clear Spider logo

Clear Spider

This software has greatly improved the efficiency of our warehouse.

Reviewed 5 years ago

Our warehouse was barely functional before we began using the software. Now we have a fully function warehouse to support our hospital.

Pros

I like how easy it is to use and how easy it is to export inventory reports to excel. It's very beneficial to me to be able to export quickly and send information to others in my organization who do not actively use the software.

Cons

The software works great for our purposes but it would be great if you could have the same item with different quantities listed in different locations and to be able to pick specific pallets to pull from.

DG
AvatarImg

David G.

Oil & Energy, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clear Spider logo

Clear Spider

Clear Spider has created massive efficiencies and savings for my customers.

Reviewed 5 years ago

CSI has created many efficiencies in our inventory management - most pertain to making inventory data digital and accessible across the company. The User/Company/Program relationship has been very important in our business because various business groups need ways to segregate their data from others. The order processes and to-do list assignments have created individual accountability in workflows...

Pros

Clear Spider provides a deeply detailed and configurable inventory solution but allows the flexibility to use as much or as little as needed. This means that we can benefit from one product to manage something as simple as a department supply closet to a complicated parts management and procurement system for company assets. If the functionality you're looking for doesn't exist already, niche solutions...

Cons

The most negative feedback I get about CSI is related to the UI. Many of my customers use web applications with flashy graphics and animations, and some simply notice the difference between CSI and other applications that take advantage of updated CSS stylings / plugins. What people like about the UI is that once they've learned how a page works, most other pages follow suit (query parameters near...