Maintainly Features

Cost effective, easy to use and intuative.

Asset Structure can be a bit confusing and is inconsistent overtime between sites and there are a couple of data vagaries from the early days that can't be removed.

Thanks for the feedback Mike!

stores data and scanned documents I need to find tasks completed by other workers and read their reports . the way searches work seems to keep changing so I have to figure out how to work the software again. I did not like the way the search date changed from job complete to last the document was updated as physical work date is more important to me. also the search by asset closed jobs changed now I have to re-search for each of our 100 top assets. changes seem to be driven by the biggest users without the option to keep what was working for you .

I need to find tasks completed by other workers and read their reports . the way searches work seems to keep changing so I have to figure out how to work the software again. I did not like the way the search date changed from job complete to last the document was updated as physical work date is more important to me. also the search by asset closed jobs changed now I have to re-search for each of our 100 top assets. changes seem to be driven by the biggest users without the option to keep what was working for you .

Hi Timothy, Thanks for your review & sorry to hear that the recent product advancements interrupted your current flow. We'll shortly reach out to you directly to arrange a call to as it appears that you may have missed the advanced filtering option that now exists - so you can actually continue to view tasks in the same way that you previously did.

Fixd is an extremely user friendly system for our technicians to use, It is very easy to create, edit and manage tasks and schedules,

The ability to also have a sliding schedule and not just a fixed time range on all maintenance tasks This would save removing and recreating schedules and would be an extreme advantage, anc able to set on individual l assets not entire fleet

Ease of navigation and overall appearance, very clean and concise

No complaints as of yet, everything is very self explanatory

Thanks for the review of Fixd, Karey!

Ease of use espically with the issuing TOC, the ability to raise new tasks is quite easy and straight forward, customer service is excellent as any issue get sorted very quickly.

Hositing can be very slow at times, no ability to edit exisiting user names/email addresses, browser spellcheck no longer works with the new comments field, file uploading limit is too small (would be nice if it was raised to 10mb)

I like that it is a "one stop shop" for inventory, timecards etc. I use all the functions either monthly, daily, and even hourly. I call this system my "leg" when it comes to inventory.

I wish the search feature was more user friendly. If you don't type in the exact working, it will not pull up the inventory item.

Ease of use

Small glitches that can occur with double clicks

Fixd is fantastic in its simplicity and easy to roll out to new team members. I have used this platform with a past employer and was pleased to adopt Fixd as our CMMS with Goldwind. Over the past 10+ years. My team has looked into other platforms as part of standardisation with our parent.,However we have maintained and fully reverted to Fixd for our Asset Maintenance Management as no other software was able to meet our requirements with the simplicity that Fixd is known for. .

My worst experiences with FIxd was of no fault to the software, and was a result of not following the process recommended by [SENSITIVE CONTENT HIDDEN] and the team. This system works best when it is kept simple and standardised across your sites. This allows maximum flexibility and functionality.

Thanks for the review John! It has been our pleasure to have you as a long-term user of Fixd.

Turbine specific Scheduled maintenance Knowledge base search Transfer of Control but could be much better if it could be tweaked Materials, especially par and critical lists

Inflexible Changes without notification Time zone for customer support Unable to attach a work location to a bulk task Transfer of Control cannot be modified Inflexible for administrators to manage users accounts Materials can go into the negatives App is purely for raising single tasks, would be good to have more functionality.

Simple and easy to use. Timesheets work very well

Does not work well on mobile devices. There isn't even a mobile optimized view that would make using a mobile browser so much easier. Also, the app is frustrating to say the least, it is very thin on features and crashes when I try to use it on my iPad.

Thanks for the review Brett! Glad to hear that you like the timesheets and also the ease of use! The mobile apps (native to both Android & iOS) are both in their first iteration, so we're currently working really hard to add to the initial functionality - particularly with integrating both documentation & timesheets :-) Compatibility wise, the iOS app is optimized for use with the iPad. We've not had any client feedback to date to suggest any issues with crashing, so we'll get in touch with you directly via our support channel and get more details on your set-up & try and find out why you might be experiencing any issue.

Easy to Use, Integration is easy, reports are customized.

More categories in the employee time sheet entry for more analysis. Employee Code Blank need to be updated for new starters and contractors which allows the allocation smoother. Reports need to avoid all characters like # , : ; " ' ( ) _ -$ % & * / \ to void manual deletion to upload data into business software. Archived Inventory numbers should not be allowed to be select in the material list against tasks

Thanks for the valuable feedback Kabirdas!

The individual functions of the website work well. Timesheets are easily filled on computers or mobile devices Timesheets states and state tax information is handled well Reporting feature is rather robust The implementation of tasks work well for managing multiple Operations sites The documentation feature works well on a computer Support is easily reachable through the chat feature

The largest aggravation of Fixd is its inability to have the documentation reached through mobile devices. Fixd documentation will occasionally have data corruption issues and although they are quickly addressed by the Fixd team, this is frustrating Reporting, although robust, does not allow the report to highly customized outside of the downloading the report Xcel file and editing the sheet Training documentation is lacking for completing tasks and using the software

Easy to assign tasks, auto scheduling and bulk tasks functionalities are very helpful with tracking and planning, auto saving Task technician hours from task to timesheet

levels of user access are little limited would be good to create cascaded work order (ie. master work order > children work order) can't create bulk task with top tier asset

Not too difficult to figure out and help was quick to respond.

Doing ones time on a desktop is not too bad on a desktop but on a phone it is unbearable. The older method was better. Let me explain. The rolling dials for the minutes is not only very aggravating but totally unnecessary. There are only Four positions to choose from on the minutes, why do we have to scroll to find the right one? Just have them available to pick from. And try scrolling on a touch screen ...impossible! Don't try and reinvent the wheel, make it user friendly PLEASE! Then there is the matter of whish site we are on. The old system was easier in that we didn't have to keep entering which site we were on all the time. I know this seems petty, but we are not sitting at a desk in an office.

Ease of use and navigability it is easy to find work tasks and create new tasks. I also like the ease of time entry.

We sometimes lose comments and time entry due to multiple people being in the same open task if there was a way to show if there is multiple people that have the task open or allow multiple people to be working in the task.

The product is easy to navigate between tabs. Another easy feature is to upload document to the task.

The fixd app is confusing and hard to use. Adding a list of materials to a task is time consuming, it would be nice to have a maintenance parts list per loaded in fixed to expend parts.

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How easy and intuitive it is to create and work with Tasks and also the support team who are always ready to help.

It doesn't have a Task decision control implemented yet and the Task's Service report is yet to show images.

Your feedback is greatly appreciated Michel!

It's easy to navigate and for the purposes of my requirements easy and quick to get to the information that I need. It's not overly cluttered, so it doesn't present me with information that I don't require.

As mentioned in the pro's field, this software delivers what we need from the software in terms of tracking maintenance on our assets.

Thanks for the feedback Stuart, it's greatly appreciated!

The ability to product reports and keep take of materials

The fact that the desktop version and the mobile app are not the same . not the same abilities

Thanks for the feedback Justin! Sometimes the technology doesn't allow for it, but we're certainly working hard to align more of the features between web and mobile :-)

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No cons were added to this review

The ability to control our inventory and timesheets.

Need to have more of an ability to have a "shop" as a site where an asset doesn't have to be assigned to it. Maybe the feature is there and I just don't know it?

The software is easy to use and understand as an employee or employer. There are options on how to report your time with basically the same result (block and all day method). It keeps track of the two per diem rates that we have. The reports are customized just for us.

The overtime is not an automatic function. We manually have to put those hours in. There are a few items we would like to have customized just for us but cannot because it is not possible.

Fairly simple to navigate the site, finding tasks is easy and simple to add all of our parts to and to add time to everything

hard to upload pictures on a mobile device, sometimes they will not save. main thing i do not like with fixed is that there is not a spell check.