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Maintainly Logo

Maintainly

CMMS platform for asset and work order management

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Maintainly Reviews - Page 2

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61 reviews

Recommended

MH
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Matt H.

Renewables & Environment, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly

Reviewed 3 years ago
Pros

Simple to learn and use. Everything presented clearly for quick and easy use.

Cons

Some updates feel like they take a backwards step but are usually repaired quickly

Vendor response

Many thanks for your comments Matt!

SW
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Stuart W.

Utilities, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Functional software delivery our needs

Reviewed 3 years ago

Excellent for the purposes of accessing data being provided by our contractors. Also the team at FIXD are able to present us with options for accessing new data and responding to our queries.

Pros

It's easy to navigate and for the purposes of my requirements easy and quick to get to the information that I need. It's not overly cluttered, so it doesn't present me with information that I don't require.

Cons

As mentioned in the pro's field, this software delivers what we need from the software in terms of tracking maintenance on our assets.

Vendor response

Thanks for the feedback Stuart, it's greatly appreciated!

RT
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Roberta T.

Renewables & Environment, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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There are many points for improvement

Reviewed 3 years ago

Now the maintenance information have to be added at Fixd, so we determinate an official channel for it.

Pros

Hopefully in the future we will integrate our systems.

Cons

Few options to filter, there is no filter per period. Not so intuitive, users report of work hour is so poor (few information and not possible to customize).

Vendor response

Thanks for the feedback Roberta. We've already reached out directly to you regarding the filtering options, as it looks like you may have missed the new advanced filtering that is available. Looking forward to working with you to integrate systems!

jk
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justin k.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Daily user

Reviewed 3 years ago

Good tool to have

Pros

The ability to product reports and keep take of materials

Cons

The fact that the desktop version and the mobile app are not the same . not the same abilities

Vendor response

Thanks for the feedback Justin! Sometimes the technology doesn't allow for it, but we're certainly working hard to align more of the features between web and mobile :-)

JS
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Joshua S.

Facilities Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fixd Review

Reviewed 7 years ago

We have been using this program for a few years now. It started as WTG Services and was recently changed to Fixd. It makes the receiving and billing out of parts very easy and efficient. Also makes recording time to certain very easy as well.

Pros

No pros were added to this review

Cons

No cons were added to this review

JM
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Jennifer M.

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Awesome Time Saver

Reviewed 7 years ago

We are a very small Wind Energy Company with very little support staff. Fixd is very essential to us helping us control our inventory, assets and timesheets.

Pros

The ability to control our inventory and timesheets.

Cons

Need to have more of an ability to have a "shop" as a site where an asset doesn't have to be assigned to it. Maybe the feature is there and I just don't know it?

MT
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Melissa T.

201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to Use

Reviewed 6 years ago

Overall it is a good product. It meets the needs of employers in the wind industry.

Pros

The software is easy to use and understand as an employee or employer. There are options on how to report your time with basically the same result (block and all day method). It keeps track of the two per diem rates that we have. The reports are customized just for us.

Cons

The overtime is not an automatic function. We manually have to put those hours in. There are a few items we would like to have customized just for us but cannot because it is not possible.

sr
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stanton r.

Utilities, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Stanton's Review

Reviewed 7 years ago

It has been a good experience. I have used many other programs and this is by far the best one I have used. All of the input that we as technicians has been implemented.

Pros

The ease of use over multiple platforms

Cons

The parts on the application for my phone i cannot look up parts, Maybe I just don't know how to use it. But I have not been successful at finding it.

GH
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Graham H.

Renewables & Environment, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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All round good

Reviewed 4 years ago

I have used a couple of similar platforms. Fixd is the easiest and most user friendly to date

Pros

User friendly, most things are laid out simply and are easy to navigate and find.

Cons

Some of the updates have issues that have been overlooked. Maybe more trials before roll out.

BN
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Brian N.

51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Pretty easy to use

Reviewed 6 years ago
Pros

Fairly simple to navigate the site, finding tasks is easy and simple to add all of our parts to and to add time to everything

Cons

hard to upload pictures on a mobile device, sometimes they will not save. main thing i do not like with fixed is that there is not a spell check.

HC
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Hugh C.

Renewables & Environment, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use interface is key!

Reviewed 3 years ago

Positve, [SENSITIVE CONTENT HIDDEN] and his team are very responsive and have been invaluable in improving the way we use Fixd.

Pros

FIXD is relatively easy to navigate as a user with a very easy to understand interface. This allows users of all technical levels to easily input data with limited consequence if an error is made. As an administrator I like the feature that it is relatively easy to navigate around as well.

Cons

I think the inbuilt reports have limitations however this could also be as a result of the way we are inputting the data. I'm not overly keen on the removal of the function to delete jobs and also the new interface I think is a bit of a step backwards but this might be just until I get used to it.

Vendor response

Thanks for the feedback, Hugh. It's always greatly appreciated!

DH
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Dave H.

201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fixd Review

Reviewed 7 years ago

Fixd is an effective tool in managing tasks, both expected and unexpected, inventory, and technician time utilization.

Pros

No pros were added to this review

Cons

No cons were added to this review

NC
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Nick C.

Oil & Energy,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product which is simple to use and quick to learn

Reviewed 7 years ago
Pros

It's ease of use. I come from using SAP/ADP Maximo which are both just awful and clunky systems, being able to briefly train a new technician or someone unfamiliar with the system on how to use it and have them proficient within a few days speaks for itself. We have a BOP technician who is not all that proficient with computers and we have been able to easily walk him through the site over the phone to help us find parts needed while we were not able to get to a computer.

Cons

When approving tasks, sometimes I have issues where my site will not populate and it takes a few extra clicks to get back after each job I close. Also, while using "Quick Approval" it would be nice if you could scroll through the details on that page vs. having to open up the task. When I go through and close tasks I will open the task and click each tab to verify everything, if I could review all of that info on one page it seems like it may be quicker/easier. Another nitpick I have would be to have a quick button on the main screen to create a task on single/multiple assets vs. having to click through a few screens.

JK
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Jarrett K.

51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New User of Fixd

Reviewed 5 years ago
Pros

As a new user, I was thrown into the task of inventory and task close outs. The program was very easy to use and it was quick for me to pick it up and run with it.

Cons

In all honesty, there is not much to like about the program. A small update that could be done is to make it more visually appearing but other than that, its awesome.

NP
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Nung P.

Utilities, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great application

Reviewed 7 years ago

This is the first application I had to use that did not require training. Anyone who knows how to use a computer can use this product with ease.

Pros

ease of use was the best feature of this product

Cons

I'm still trying to find one

NC
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Nick C.

Renewables & Environment, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A solid and uncluttered tool that is feature rich

Reviewed 3 years ago
Pros

I enjoy the simple and straightforward nature of the UI.

Cons

The search function for historical tasks can be a little hard particularly if you do not know the name of the task. Not really sure how you might solve that and is probably an issue with the end user.

Vendor response

Hi Nick, Your feedback is very appreciated. Keep an eye out for the advanced filtering options that we're currently working on - that will no doubt be a big help in finding whatever historical data you're looking for.

RW
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Ran W.

Oil & Energy, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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good software for frontline staff

Reviewed 3 years ago

improvement is needed but all good so far

Pros

Easy to use, easy to setup, easy to maintain

Cons

levels of authorities, can not block some functions to specific users, ie. prices, inventory, other users' tasks

Vendor response

Your feedback is greatly appreciated, Ran.

GM
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Gemma M.

Oil & Energy, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Not user friendly

Reviewed 3 years ago

It seems like the developers did not make this software with users in mind... this needs to be addressed and the software requires a complete overhaul.

Pros

It's easy use for Transfer of Control only.

Cons

The changes made to Task management now when creating a task or getting to existing tasks has become unnecessarily complicated. It's not user friendly at all the navigation of the software and it's use is very clunky.

Vendor response

Hi Gemma, Thanks for the honest feedback. We always aim to put the user first and value any and all feedback. I'll reach out to you directly via our support channel to go over some functionality to see where you may be encountering any difficulties.

SM
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Scott M.

Utilities, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Scott Martin Review of Fixd

Reviewed 7 years ago

The platform is good, would like more reporting ability, but overall excellent.

Pros

ease of access and navigation

Cons

reporting

SF
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Sanjay F.

Renewables & Environment, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FixD Data

Reviewed 3 years ago
Pros

Easy to operate and user friendly. Good on creating task, Inventory system.

Cons

Asset history is bit complicated to use

Vendor response

Thanks for feedback Sanjay, particularly your thoughts on the asset history. We'll flag this review for consideration when that aspect is next under development.

MM
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Marion M.

11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellents!!

Reviewed 6 years ago
Pros

Using Fixd is one of the best ways to keep up with our daily task and schedule out future ones.

Cons

Still have issues uploading pictures or PDF files to the work performed. Not sure if its our end or not but still under determination.

NS
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Nick S.

Oil & Energy,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Technician II

Reviewed 7 years ago
Pros

They are always looking to improve and make thing easier.

Cons

I would like to see things more personalized maybe shortcuts for things you use all the time. Part numbers that are used all the time to be easier to select instead of having to look it up over and over again.

CC
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Caleb C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great software, easy to use.

Reviewed 7 years ago

I have been using Fix'd for about 2 years now, ever since it was called WTG. Yes, sometimes there are glitches, but they always seem to be fixed in a very timely manner. Navigation of the site is easy, as everything is laid out very nicely. One thing that I think could be improved upon is the timesheet. The ability to choose more than one day at a time for the same period of time would be a huge time...

Pros

No pros were added to this review

Cons

No cons were added to this review

AB
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Andrew B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very user friendly

Reviewed 7 years ago

The entire system is very steam lined and user friendly. From the first day of to to all the changes made over the last 3 years, the functionality has continued to improve and become more intuitive. Even after large changes, it still only takes a day or two to get used to the new format. Compared to much more complicated systems like SAP, and JDE that I've had to use, it's so much less complicated and just as functional for my needs.

Pros

No pros were added to this review

Cons

No cons were added to this review

MB
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Michael B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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WTG to Fixd: Wind Turbine Tech's Review

Reviewed 6 years ago

Fixd has been a great tool to be able to track all material usage and historical details. This resource is hugely important in everything we do here daily and drives our yearly objectives by analyzing trends and forecasting failure modes. Prompt response time whenever there is a technical issue with continual updates to the service streamlining productivity and overall efficiency.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for the review, Michael!