Fleet Complete Pricing, Features, Reviews & Alternatives

Fleet Complete

GPS fleet, asset and workforce management platform

3.93/5 (259 reviews)

Fleet Complete overview

What is Fleet Complete?

Fleet Complete IoT platform of fleet, asset and workforce management solutions is suited for a range of industries with mobile assets in the field, such as trucking, delivery, construction, service, oil & gas, and more.

Powerful telematics and driver behavior analytics tool
Powered by GPS technology, Fleet Complete's fleet tracking solution provides near real-time view on all of your fleet activities. Performance dashboards and reports give fleet managers the critical overview of their fleet to help improve productivity, efficiency and safety.

Slap-n-track outdoor asset tracking
One of the market’s smallest tracking devices captures GPS location, humidity, light exposure, temperature and impact status of equipment at regular intervals, alerting you to any irregular activity.

ELD and DVIR solutions for your compliance needs
Together with GPS Lockbox, Fleet Complete offers drivers a unique electronic logging solutions, designed to simplify ELD compliance and avoid regulatory fines.

Cloud-based worker and task management tool
Task Tracker provides full visibility of your crew’s workload, availability, pending and in-progress assignments with one look at the screen.

Added level of safety to lone workers and rescue teams
Secured on a worker’s belt, when a panic button has been activated, or indication of man-down (prolonged inactivity) modes detected, Personal Tracker will immediately alert the head office of duress in the field.

Video telematics solution for improved driver coaching and safety
Fleet Complete Vision equips fleet managers with a pair of eyes on the road to document behavior, while helping coach drivers with in-cab voice alerts.

Cutting-edge connectivity technology for GM customers
OnStar connectivity and Fleet Complete offer a unique vehicle management platform designed to improve your customer service, remotely manage staff and asset safety, view your fleet’s performance in near real time, and get customized report analysis.

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

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Fleet Complete screenshot: Users can track worker availability status in real-time for dispatchCustomer Stories – California Freight – The new look of transportationFleet Complete screenshot: Users can select a map location and view the locations of the closest assetsFleet Complete screenshot: Drivers and assets can be tracked on the same mapFleet Complete screenshot: Multiple assets in the same location are visualized as clustersFleet Complete screenshot: The map can be viewed as a road map or satellite imageFleet Complete screenshot: Users can search for individual assets, or view all assets in a listFleet Complete screenshot: Users can set up geofences to define the authorized location for an assetFleet Complete screenshot: Fleet overview dashboard shows summary of miles traveled and aggressive driving behavior.Fleet Complete screenshot: Individual driver scorecard provides risk assessment for the driver based on driving behavior during a specified time range.Fleet Complete screenshot: Users can set up geofences to define the authorized location for an assetFleet Complete screenshot: Fleet and driver locations can be visualized on mapsFleet Complete screenshot: A Trip is defined as Ignition On to Ignition Off. Trips can be logged as Private and Business to assist in more accurate billing and employee time cards. Trip Replay displays vehicle's position, speed, readings from sensors and odometer reading.Fleet Complete screenshot: Activities module allows dispatchers to create and assign tasks to drivers and technicians in the field. Field workers receive the task on their mobile device and are able to accept, reject and complete the job, updating the HQ of the job's status.Fleet Complete screenshot: Maintenance module allows fleet managers to schedule reminders for service based on the asset's engine hours or mileage.Fleet Complete screenshot: Fleet Complete Vision solution captures dashcam footage of aggressive driving behavior and sounds an in-cab alert to advise the driver. Video footage is displayed on the Trip Replay screen for fleet manager review to improve driver training and coaching.Fleet Complete screenshot: Breadcrumb Trail displays all GPS positions, speed and status over a period of 24 hours. Historical data is stored for up to 12 months, allowing fleet managers to review activity from months before.Fleet Complete screenshot: A Trip is defined as Ignition On to Ignition Off. Trips can be logged as Private and Business to assist in more accurate billing and employee time cards. Trip Replay displays vehicle's position, speed, readings from sensors and odometer reading.Fleet Complete screenshot: Activities module allows dispatchers to create and assign tasks to drivers and technicians in the field. Field workers receive the task on their mobile device and are able to accept, reject and complete the job, updating the HQ of the job's status.Fleet Complete screenshot: BigRoad ELD solution complies with the ELD Mandate in the US, and soon Canada. The app automatically captures driver's Available Drive Time according to the selected rule and notified the driver of violation thresholds.Fleet Complete screenshot: BigRoad ELD solution helps simplify roadside inspections providing the Inspector all the necessary information, while keeping the driver's personal data safe and secure.Fleet Complete screenshot: The Inspect app helps simplify vehicle inspections and defect management. All defects are logged in the system and are sent to the Mechanic's Portal helping fleet managers gain visibility into the maintenance schedule.APPS Transport Group uses Fleet Complete to coach drivers and better service their customersFleet Complete demo: Track your vehicles, equipment, Hours of Service from the same platformAT&T Fleet Complete Overview: all-in-one GPS fleet, asset and worker management system

Fleet Complete user reviews

Value for money
Features
Ease of use
Customer support
  3.4
  3.6
  4.0
  4.0
Cal V.

Positive Review

Used daily for less than 6 months
Reviewed 2019-11-05
Review Source: Capterra

The initial meeting with the account managers here at my office was great, the software was equally amazing.

Pros
What I liked most was the ease of use. The dashboard was very user friendly.

Cons
For the use I needed, I honestly had no cons working with this program.

Response from Fleet Complete


Hi Cal! Your 10/10 rating means a lot to us here at Fleet Complete. We're thrilled to know you have enjoyed using our system, as well as your meetings with our team. We're happy to have you on board and hope you continue to use and enjoy our program. Thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kevyn M.

Excellent and Invaluable Tool

Used daily for 1-2 years
Reviewed 2019-10-24
Review Source: Capterra

Fleet Complete has been a great with aiding our company in dispatching our fleet efficiently and effectively while also allowing our staff to give accurate ETA's to our customers.

Pros
Ease of use is easily where Fleet Complete excels. All functions are easy to find and access.

Cons
When we first started using Fleet Complete there were regular service outages that were frustrating. Luckily, those outages are now few and far between.

Response from Fleet Complete


Hi Kevyn! Thanks for reviewing the Fleet Complete system. We're thrilled to hear that your experience with us has improved and apologize for any hiccups you may have encountered in the beginning of your service. We are always working to enhance our software for our users like yourself and are glad to have you on board.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Daniel H.

Difficult to learn

Used daily for 2+ years
Reviewed 2019-10-30
Review Source: Capterra

Pros
The tracking of our vehicles seems to be excellent. Virtually no dead zones and very accurate.

Cons
I just don't seem to be able to work the system as easy as I have done with others.

Response from Fleet Complete


Hi Daniel! We appreciate the honest review of our system. We're sorry to hear you are having difficulty learning the full features and capabilities of Fleet Complete and will be reaching out to you to schedule some time with our Training team. We offer many webinars and would love to host you and your team. Thanks for taking the time to provide your feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Mark L.

Product Review

Used daily for 1-2 years
Reviewed 2019-10-24
Review Source: Capterra

Overall experience is great.

Pros
Very user friendly after initial setup, lots of tabs and customizable options for assets and recourses.

Cons
Bread crumbs is a great option for checking on time frame of delivery and what not but the GPS needs work because there are whole sections missing from the recorded trip.

Response from Fleet Complete


Hi Mark! We appreciate your honest feedback and will be sure to share your thoughts with our Engineers for consideration. If there's anything else we can do to improve our system and your experience, please feel free to let us know at feedback@fleetcomplete.com. Your feedback is valuable to the work we do day in and day out. Thanks for the review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Melissa G.

Great GPS Service

Used daily for less than 6 months
Reviewed 2019-10-24
Review Source: Capterra

I am able to see our fleet at anytime and we are more accurately tracking.

Pros
Very reliable/accurate GPS location. The "breadcrumb" feature is pretty awesome.

Cons
Some of the reporting software is not as simple as I thought

Response from Fleet Complete


Hi Melissa! Thank you for your honest feedback and review. We're pleased to hear you are enjoying the Breadcrumb feature of the Fleet Complete software. If you'd like any additional training on our Reporting modules, please feel free to email our Training department at training@fleetcomplete.com. We'd ove to host you and your team in one of our webinars to help get you more acquainted with the full features of our system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Fleet Complete pricing

Pricing options
Subscription
View Pricing Plans

Contact Fleet Complete for full pricing information.

Fleet Complete features

API
Activity Tracking
Alerts/Notifications
Billing & Invoicing
Compliance Management
Customizable Reports
Inventory Management
Status Tracking

Access Controls/Permissions (671 other apps)
Activity Dashboard (855 other apps)
Audit Management (555 other apps)
Audit Trail (548 other apps)
Data Import/Export (661 other apps)
Document Management (786 other apps)
Mobile Access (765 other apps)
Reporting & Statistics (860 other apps)
Reporting/Analytics (1053 other apps)
Search/Filter (635 other apps)
Third Party Integrations (760 other apps)
Workflow Management (705 other apps)

Videos and tutorials

Additional information for Fleet Complete

Key features of Fleet Complete

  • Task tracking
  • Fleet tracking
  • Asset tracking
  • Time tracking
  • Dispatch management
  • Resource management
  • Location tracking
  • GPS
  • Real-time location data
  • Availability tracking
  • Work in progress tracking
  • Task assignment
  • Activity status updates
  • Real-time updates
  • Travel time alerts
  • Compliance management
  • Real-time alerts
  • Geofencing
  • Driver performance monitoring
  • Unauthorized activity alerts
  • Accident notifications
  • Maintenance scheduling
  • Fleet performance analysis
  • Customizable reporting
  • Efficiency analysis
  • Journey management
  • Sensor integration
  • Sensor-activated alerts
  • Recurring reports
  • Project cost tracking
  • Billing & invoicing
  • Route optimization
  • Order management
  • Departure/arrival tracking
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Benefits

Workers can update activity statuses and accept or reject tasks in real time, with automatic alerts for rejected tasks allowing users to transfer them to another worker so that no task is lost.

Real-time asset location tracking enables users to react to unauthorized activity, and sensor-activated alerts can notify users to events which could compromise the condition of stored or moved contents, such as temperature spikes.

The travel time and working hours tracker, and automated timesheets, give users insight into workload distribution and employee performance, and removes the need for manual logging of labor time, driving time, and mileage.

Through the automatic administration of resources, actual project costs can be compared with estimates throughout the project, and users can manage expectations for budgets and delivery times.

Multi-leg route creation can be automated, with specific driver qualification and dispatch zone conditions defined by users to automatically assign drivers to available jobs.