Fleet Complete Features

Fleet Complete

GPS fleet, asset and workforce management platform

3.92/5 (261 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Asset Management
Asset Tracking
Assignment Management
Attendance Tracking
Audit Trail
Availability Indicator
Barcode Recognition
Billing & Invoicing
Compensation Management
Compliance Management
Cost Tracking
Customer Database
Customizable Reports
Delivery Tracking
Dispatch Management
Driver Management
Employee Management
Estimating
For Drivers
Fuel Management
GPS
Geolocation
IT Asset Tracking
Incident Reporting
Inspection Management
Inventory Management
Label Printing
Location Tracking
Maintenance Management
Mileage Tracking
Mobile Alerts
Motor Pool
Order Entry
Order Management
Performance Metrics
Progress Tracking
Project Time Tracking
Project Tracking
Projections
Real Time Data
Real Time Monitoring
Real Time Notifications
Real-time Updates
Resource Management
Risk Alerts
Route Management
Route Optimization
Routing
Scheduling
Status Tracking
Task Management
Task Progress Tracking
Timesheet Management
Tire Management
User Management
VIN Lookup
Violation Tracking
Work Order Management
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Asset Management
Asset Tracking
Assignment Management
Attendance Tracking
Audit Trail
Availability Indicator
Barcode Recognition
Billing & Invoicing
Compensation Management
Compliance Management
Cost Tracking
Customer Database
Customizable Reports
Delivery Tracking
Dispatch Management
Driver Management
Employee Management
Estimating
For Drivers
Fuel Management
GPS
Geolocation
IT Asset Tracking
Incident Reporting
Inspection Management
Inventory Management
Label Printing
Location Tracking
Maintenance Management
Mileage Tracking
Mobile Alerts
Motor Pool
Order Entry
Order Management
Performance Metrics
Progress Tracking
Project Time Tracking
Project Tracking
Projections
Real Time Data
Real Time Monitoring
Real Time Notifications
Real-time Updates
Resource Management
Risk Alerts
Route Management
Route Optimization
Routing
Scheduling
Status Tracking
Task Management
Task Progress Tracking
Timesheet Management
Tire Management
User Management
VIN Lookup
Violation Tracking
Work Order Management
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Asset Management
Asset Tracking
Assignment Management
Attendance Tracking
Audit Trail
Availability Indicator
Barcode Recognition
Billing & Invoicing
Compensation Management
Compliance Management
Cost Tracking
Customer Database
Customizable Reports
Delivery Tracking
Dispatch Management
Driver Management
Employee Management
Estimating
For Drivers
Fuel Management
GPS
Geolocation
IT Asset Tracking
Incident Reporting
Inspection Management
Inventory Management
Label Printing
Location Tracking
Maintenance Management
Mileage Tracking
Mobile Alerts
Motor Pool
Order Entry
Order Management
Performance Metrics
Progress Tracking
Project Time Tracking
Project Tracking
Projections
Real Time Data
Real Time Monitoring
Real Time Notifications
Real-time Updates
Resource Management
Risk Alerts
Route Management
Route Optimization
Routing
Scheduling
Status Tracking
Task Management
Task Progress Tracking
Timesheet Management
Tire Management
User Management
VIN Lookup
Violation Tracking
Work Order Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Android App


0 reviews

Fleet Complete Feature Reviews

25 reviewers had the following to say about Fleet Complete's features:

Anonymous
(Transportation/Trucking/Railroad company, 5001-10000 employees)

Accurate Fleet Visibility

2018-12-10

The software has really helped us monitor fleet on the ground and control all activities with ease using mobile devices .

Pros

One is able to see the location of vehicles, the progress, see all vehicles and their routes and monitor their movement in real time.

Cons

The mobile application keeps failing hence tracking becomes difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Thank you very much for your review! Please reach out to us with regards to the application problems you're having, and we'll do our best to fix it for you.

Read more
Amy L.

This program made it very easy to track our Fleet and price out jobs depending on time spent at each location.

2017-11-07

Customer svc was very accessible and easy to reach

Pros

The customer service was very helpful and accessible. The real-time tracking is on point and the maps are great.

Cons

I wanted a monthly summarized condensed monthly report of my Fleets activity but they are only able to send a very long report which is too time-consuming to read and decipher

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
KRISTIAN R.

Not the best option for me

2019-01-08

I did not go with this app as a daily fleet management tool as I did feel I was already using a more detailed system.

Pros

User access and navagating the software was very user friendly.

Cons

Lack of available reports compared to other similar apps.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi Kristian! Thanks for taking the time to leave a review and we appreciate you giving our system a try. Please note we do offer over 32 reports in our Fleet Complete desktop application, as well as the possibility to create custom reports with our Professional Services team. If you feel there are any reports that we should have but currently do not, please feel free to let us know at feedback@fleetcomplete.com. We will take your input into consideration as we continually work to improve our system. Thank you!

Read more
Joseph S.

Powerful software with a couple of minor problems

2016-03-17

I have to export data to Tableau from 2 different reports to get the data from the Power Reports into a visualization I can share with management

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
JEWELL B.

Fleet Complete

2020-02-27

Easy to setup and label all vehicles, also like the available access to multiple people.

Pros

The ability to label vehicles and drivers as needed is very convenient. Tracking vehicles on map is easy.

Cons

Reports are not as customizable as needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi JEWELL! Thanks for the excellent feedback and review. We are proud to know you would recommend our product to others. We will also share your thoughts regarding the customizability of our reports with our development team for consideration. We hope you continue to use and enjoy the Fleet Complete system. If you'd ever like to share additional feedback with us, please feel free to do so at feedback@fleetcomplete.com.

Read more
Adrian E.

Works Well for basic needs.

2019-09-19

It worked well for what we needed it . ultimately we can see how it is geared more towards being a trucking software over a passenger carrying software.

Pros

The interface is simple, and easy to use.

Cons

i would like to see the vehicle location update a bit more real time. At times when live tracking or archive tracking vehicles' locations the gaps are a bit large.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi Adrian! Thanks for reviewing the Fleet Complete system. Your feedback is valuable to the work we do day in and day out, and we'll be sure to share your suggestion about real-time tracking with our team. Please note, you can always change your settings to have your vehicles report more frequently by adjusting the device data settings to suit your needs. Please give us a call at 1-800-220-0779 if you need any assistance with changing your device data settings. We'd be more than happy to help.

Read more
Jessica C.

Excellent

2019-10-29

Excellent experience with Fleet Complete. Real time tracking and easy to use made life much easier!

Pros

Easy to use, all functions are easy to find and access, real time tracking, and breaks down all the data for you.

Cons

Honestly I have no con. Software is worth every penny. Wish we would have had it sooner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi Jessica! Thanks for taking the time to leave this excellent review. We're happy to hear you are enjoying the Fleet Complete system and hope you continue to use and enjoy it in the future. Your 10/10 rating means a lot to our team.

Read more
Anonymous
A verified reviewer

Easy to use tracking software with a few kinks.

2018-03-05

Daily tracking and verification of submitted time sheets via tracking.

Pros

The real-time tracking helps to know where our technicians are, as well as verify their time sheets on a day to day basis.

Cons

The reports over a longer period (weekly or monthly) can be a bit tougher to sift through, though give a good overview.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
JJ D.

Worth Every Penny, Every Day

2019-02-26

Real time tracking, with the addition of Big Road all in the same system to access and monitor makes my life so much easier!

Pros

I love being able to generate data for my IFTA reports each quarter and Fleet Complete breaks it down to a simple process that gives me an abundance of data I need!

Cons

I think the only thing would be from our mechanical side, of being able to install the trackers inside our garage and not outside in inclement weather.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hello JJ! What an awesome and thorough review! We're so glad to know you are enjoying our products, as well as your interactions with our team. Being customer-centric is one of our core values here at Fleet Complete, so we're really glad you've noticed. Thank you for the excellent feedback and review.

Read more
Darren P.

Fleet Complete Delivers

2019-09-27

Fleet Complete is an organization committed to customer service and overcoming any challenges thrown their way. Overall they have found ways to meet the challenges we have thrown at them.

Pros

The near by and trip reporting have been used to feed our work management system allowing for a more efficient use of our fleet.

Cons

Sharing a single standard modem for idle technologies, in cab laptops, GPS tracking, dash cam coaching and electronic logging devices is a must.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi Darren! Thank you for sharing your feedback with us. We are so thrilled to hear you are enjoying the Fleet Complete system and that it has been beneficial for your business needs. We are also pleased to hear you have had positive interactions with our team. Being customer-centric is one of the core values of our company, and we are proud that we've been able to provide you with service that reflects this value. Your feedback regarding the network connections will also be shared with our team for consideration. Thanks for taking the time to leave this excellent review.

Read more
CLIFFORD n.

breadcrumbs

2019-02-16

ease of use real time data

Pros

total ability to track drivers to and from locations

Cons

a little slow at times with loading bteadcrumbs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi Clifford! We appreciate you taking the time to leave us this review. We've noted your feedback regarding the breadcrumbs and will share this information with our Engineers so that we can continue to improve our service. Thank you!

Read more
Harold M.

Small Company

2019-02-15

Enables constant and accurate contact with employees Improves productivity

Pros

Quick installation Web based metrics Real time information Ease of use Report flexibility

Cons

Have experienced no issue with the system from installation, training and daily usage—-perfect service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi Harold! We really appreciate the excellent feedback and are happy that you are enjoying your Fleet Complete service. We hope you continue to use and enjoy our system in the future. Thank you!

Read more
Chad C.

Feedback

2019-02-22

Pros

Ability for detailed reporting. Ability to preset peramaters.

Cons

Slow to update ( 2 minutes) We wish it could be real time Costly in larger fleets

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi Chad! Thanks for the honest feedback. Our team will use this information as we continue to make improvements to our service. Please note, you can always update the frequency of recording for tracking your vehicles in your DDS settings on the application. Please give us a call if you require any assistance with this at 1-800-220-0779 ext. 2. Hope that helps!

Read more
Anonymous
A verified reviewer
Verified Reviewer

Thoroughly disappointed with the support as well as the inability to correct overcharges!

2021-02-19

My emails go ignored, I lose account access regularly and I have been overbilled by $600.

Pros

It meets the bare minimum needs for tracking and reporting but that's about it.

Cons

Basic account features with no customization for account access. They are quick to complete a sale but then have no concerns about delivering the product they have promised.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: GetApp
Helpful?   Yes   No
Read more
Glen p.

Lots of Kinks

2019-10-25

The problems are the AT1s do not track real time and they don't pick up when the asset is in our warehouse.

Pros

I do like that we can track our trucks maintenance schedules, location, engine codes etc.

Cons

The GPS doesn't work as well as the sales person said and we have had multiple glitches in the MGS800 trackers. For the amount of money it cost us to use FC, you would think it would work better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi Glen! We're sorry to hear your experience with our system has been less than stellar. We've shared your concens with our Support team and someone will be reaching out to you to assist. We're hopeful we can get you back on the right track with our system as soon as possible and appreciate your honest review. Thank you!

Read more
Matthew B.

Has been a very helpful tool.

2017-06-09

Pros

Great Reports, Easy to use tracking, detailed street maps, stores GPS data making driver reviews a lot easier to perform

Cons

Speeds for several streets in the Albuquerque and Rio Rancho areas need to be updated as far as speed, less a software and more a hardware issue but GPS often place our truck on a side street rather then the street it is traveling down

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Tammy S.

A Useful Tool

2016-02-23

The reporting tools are great, allows us to bring up summaries of activity from 6 months ago.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Melissa G.

Great GPS Service

2019-10-24

I am able to see our fleet at anytime and we are more accurately tracking.

Pros

The "breadcrumb" feature is pretty awesome.

Cons

Some of the reporting software is not as simple as I thought

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi Melissa! Thank you for your honest feedback and review. We're pleased to hear you are enjoying the Breadcrumb feature of the Fleet Complete software. If you'd like any additional training on our Reporting modules, please feel free to email our Training department at training@fleetcomplete.com. We'd ove to host you and your team in one of our webinars to help get you more acquainted with the full features of our system.

Read more
Samuel R.

Fleet Manager / medical equipment company

2019-10-29

the experience with fleet Complete is good.

Pros

Vehicle tracking, POI, vehicle data on file.

Cons

can't see vehicles on real time with actual software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi Samuel! We're glad to hear you are enjoying the Fleet Complete system. Please note, you can always update your Device Data Settings within the application to report your vehicles' locations more frequently. We hope this is helpful to you, but if you have any questions about how to update these settings, please call us at 1-800-220-0779 ext. 2 or send an email to support@fleetcomplete.com. Thank you for the review!

Read more
Jeff T.

Same as before

2016-12-27

I used this in October for my third quarter report.

Cons

Watch the video on Utube that you direct us to learn how to get the fuel tax report. It flies through too fast.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Dear Customer,

We always value customers who are keen to give us their feedback. We were able to determine that that our website was encountering technical difficulties. With our commitment to provide exceptional service one of our consultants has already provided you with guidance and support materials. We have also ensured that our website is displaying our latest Reports video. To avoid a similar inconvenience in future we recommend scheduling a complimentary online training session by submitting a request at http://www.welcometoattfleetcomplete.com/one-on-one-sessions. Thank you again for your helpful comments and we look forward to serving you in the near future.

Read more
Debbie S.

Fleet complete review

2019-02-26

This has help us keep track of vehicle and drivers much better than our previous program.

Pros

I like being able to see all of our vehicles on one map and being able to get real time data about where they are located.

Cons

I feel that the trip replay feature could be laid out better, I would like to be able to see a full display of multiple trips at once on the map rather than going through each trip at a time.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi Debbie! We appreciate your honest review. I will share your feedback regarding trip replay with our Engineers so that we can continue to improve the Fleet Complete experience. You are always welcome to share any additional feedback and suggestions with us at feedback@fleetcomplete.com. Thank you!

Read more
Maxine B.

Landscape Review

2019-10-29

Pros

Allows us to track where the staff has been.

Cons

lag time on finding trucks and staff. Reporting structure and not very user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi Maxine! We appreciate your honest review of our system and are sorry to hear you aren't satisfied with the service. You can always update your Device Data Settings in the application to report more frequently for more up-to-date tracking of your vehicles. For any other excessive lagging in the system, please contact us at 1-800-220-0779 ext. 2 or send an email to support@fleetcomplete.com so we can investigate. Thank you for the feedback and review.

Read more
Cory B.

Data was not accurate and Technical Support a joke

2021-01-22

I could not trust and of the reports and the alerts were too easily triggered with no way to adjust.

Pros

Turned out the data was unreliable.

Cons

The data it provided was not accurate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
DERRICK C.

The Perfect Solution

2019-10-24

Keeping track of vehicles and being able to use the geo fencing feature have been critical.

Pros

The setup and ease of use. The customer support is amazing as well

Cons

there aren't really any draw backs to the solution - excited for the in car camera options coming out later though

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Hi Derrick! We are grateful for your excellent review of the Fleet Complete software. You'll be pleased to know that our Vision dashcam solution is already being offered as part of our platform. Please feel free to get in touch with our Sales team if this is of interest to you. Thanks for rating our system 10/10!

Read more
KA V.

P.O.S.

2016-03-16

Attempts to get the report marked normal (priority) or not sent at all (if no activity) have fallen on deaf ears.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Fleet Complete


Thanks for taking the time to provide your feedback, we will shortly be in touch with you to ensure we don¿t fall short on your expectations again.

Read more