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FleetMEX vs Servetel Comparison

Overview

MEX Mobile is a Fleet CMMS app used in conjunction with the FleetMEX Maintenance Software. Enabling users to manage and maintain...

Servetel is a communication management solution designed to help businesses connect and communicate with customers via calls...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$2390
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

(1)

5

4

3

2

1

0

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.0

(1)

5

4

3

2

1

0

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features16
  • API
  • Activity Dashboard
  • Analytics
  • Automatic Call Distribution
  • Automatic Notifications
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Campaign Management
  • Campaign Planning
  • Communication Management
  • Contact Management
  • Custom Fields
  • Customer Service Analytics
  • Customizable Reporting
  • Engagement Analytics
  • Forecasting
  • History Tracking
  • IVR / Voice Recognition
  • Inventory Tracking
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Purchasing Management
  • Real Time Analytics
  • Real Time Monitoring
  • Repair Tracking
  • Reporting & Statistics
  • Requisition Management
  • SMS Marketing Managment
  • Scheduling
  • Survey Management
  • Text to Speech
  • Third Party Integration
  • Timesheets
  • User Management
  • Visual Analytics
  • Web Analytics
  • Work History
  • Work Order Management
  • Total features34
  • API
  • Activity Dashboard
  • Analytics
  • Automatic Call Distribution
  • Automatic Notifications
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Campaign Management
  • Campaign Planning
  • Communication Management
  • Contact Management
  • Custom Fields
  • Customer Service Analytics
  • Customizable Reporting
  • Engagement Analytics
  • Forecasting
  • History Tracking
  • IVR / Voice Recognition
  • Inventory Tracking
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Purchasing Management
  • Real Time Analytics
  • Real Time Monitoring
  • Repair Tracking
  • Reporting & Statistics
  • Requisition Management
  • SMS Marketing Managment
  • Scheduling
  • Survey Management
  • Text to Speech
  • Third Party Integration
  • Timesheets
  • User Management
  • Visual Analytics
  • Web Analytics
  • Work History
  • Work Order Management

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

FleetMEX vs. Servetel

See how FleetMEX and Servetel stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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