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Flowtrac Reviews

Reviews Summary

Pros

It's easily customizable and very user-friendly. Their are many great features for all company types and the support team is wonderful.

Jenna W.

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This software is capable of being self taught, but the training is excellent. They know their product and can help with anything.

Tyler W.

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My overall experience has been excellent. Good communication and competent employees.

Patrick M.

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Cons

We made a lot of custom function and naturally we have to go back and rework some of the bugs. Most issues that we face are addressed quickly and our problems don't grow back.

Steven H.

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The process of integrating what we already had in place was difficult, however once we figured out what needed to be done, the process move smoothly.

Johnny F.

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IT Scriptnet, the platform on which this program is built, is not a very well documented scripting language.

ARIEL D.

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Overall rating

4.8

(27)

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27 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cloud based business operations in your pocket!

Reviewed 7 months ago

Our experience with the Flowtrac Team has been incredible! From our first meeting with [SENSITIVE CONTENT HIDDEN] to our final interactions with the programmers and project manager helping us "go-live". They were patient & understanding of the technical challenges of our inventory system and provided creative solutions to help resolve those challenges. The Flowtrac Team takes customer service to higher standard that more businesses should try to achieve!

Pros

Flowtrac is a fully functional business operations software. You can utilize the entire program to run your business; or you can select to utilize only certain sections of their program- making them a customizable solution to your business challenge(s). The ability to house the program in a cloud setting brings a whole new ease of use for those who may not be on site or for companies with multiple locations.

Cons

There are really not any Con's to the Flowtrac software. So much of the Flowtrac program is customizable to your businesses needs that what may appear to be a challenge within the program can be worked through with the programmers to help them understand how to fit the program to your needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customized Exactly to Our Liking

Reviewed 9 months ago
Pros

This software is capable of being self taught, but the training is excellent. They know their product and can help with anything. Customer Service is like no other! If they don't have it, they can create it. Implementation was as easy as it could be without having anyone come do it for us.

Cons

Importing can only be done through templates that are downloaded from within the software, so you have to alter your documents or copy and paste to make it all match, otherwise the software won't accept it. This is a work-in-progress though, and will not be a Con in the future.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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tracking

Reviewed 2 months ago

They help me do the transition no problem.

Pros

The service and knowledge. I had some adjustements made fast and no problems.

Cons

with the staff help was not difficult the transition

Overall Rating
  • Ease of use
  • Customer support

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Great Cloud-based Inventory Tool

Reviewed 5 years ago

Tim Plastics makes approximately one million bottles every day ranging from 1 ounce to 2 gallon. The rapid growth of our business had overwhelmed the ability of our existing systems to keep-up. We needed a system to manage order entry, production, inventory, and outgoing shipments at our multiple locations. Since many of our bottles are used for pharmaceutical or food packaging we must maintain...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game Changer for Customization Needs

Reviewed 8 months ago

My overall experience has been excellent. Good communication and competent employees. When issues did arise (as they do with interaction between any two companies), FlowTrac always approached the issues reasonably and with a willingness to compromise.

Pros

As a medical device manufacturer, medical device distributor, and medical billing company, we had an logistics model that did not lend itself to any out-of-the-box software. FlowTrac not only provided the customization that we needed, but also was able to integrate that system with our medical billing software.

Cons

The more customized your needs, the higher your costs will be. But those costs have been more than worth it. Also, the mouse functionality on the main menu is a bit sensitive. It needs a buffer built in :). This is a very minor problem, but it is prominent because you are always accessing the main menu.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Custom Design for our Business

Reviewed a year ago

The staff is very courteous, prompt and professional. They respond quickly to our needs and requests.

Pros

Flexibility. FlowTrac can and will develop a system to fit your specific needs. This has been very important to us and something we were concerned about with the "packaged" database products on the market.

Cons

None. FlowTrac delivered as promised, no surprises.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A well-oiled machine

Reviewed 2 years ago

Terrific company culture. I'm not a techie, and they're able to explain things so I understand what's going on and how it impacts my business. They are open to developing a true partnership - a two-way partnership; whereby they begin to understand and be able to interpret my needs. Still learning additional ways the system can help improve my operations after about a year - and that's a good thing.

Pros

Functionally proficient in all aspects of IMS. User interface and workflow is very intuitive. Customer support and communications like working with my next-door-neighbor (6 states away). Resolved numerous problems I didn't even know I had.

Cons

Install is remote. Not necessarily a bad thing, but it's like cliff diving - only exciting AFTER you live. Some (probably to be expected) tweaks necessary throughout full onboarding process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FlowTrac helped to get our warehouse on handhelds in less than 5 months

Reviewed a year ago

The team at FlowTrac has exceeded our expectations. We had a large list of needs and a short deadline to meet them. FlowTrac did a great job of moving at our pace and working to make our go live as smooth as possible.

Pros

The developers I worked with did a great job of working around our business logic to make the software faster and easier for the end user.

Cons

We made a lot of custom function and naturally we have to go back and rework some of the bugs. Most issues that we face are addressed quickly and our problems don't grow back.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Custom Android App

Reviewed a year ago

Flow Trac has been responsive, effective, and delivers the results we need.

Pros

Flow Trac has recently taken over a custom application done by another developer. The application is great as it was designed to meet our very specific operational needs. Flow Trac has reverse-engineered this solution, allowing them to further customize the program as our needs evolve.

Cons

IT Scriptnet, the platform on which this program is built, is not a very well documented scripting language.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good product from Great People!

Reviewed 7 months ago
Pros

Completely customizable. Our business requires tracking a lot of moving parts, FlowTrac delivered on their end.

Cons

The process of integrating what we already had in place was difficult, however once we figured out what needed to be done, the process move smoothly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Upgrade from our previous system

Reviewed 2 years ago

Great company that really works with you to get what you need. This system has really helped us upgrade our inventory and accounting.

Pros

FT is a great inventory system management tool. This syncs easily with QuickBooks and you can customize it to make it what you want. We were using an ancient system which made keeping tracking of inventory difficult but with FT, we have been able to get inventory accurate.

Cons

There are some steps which aren't very intuitive at first but after a little bit of time spent in the system you start to get the hang of it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Safety and Quality Improvements

Reviewed a year ago
Pros

This software was easily customizable to fit our needs. We're able to do a three-way scan to match up deliveries to help avoid major safety and quality incidents.

Cons

The software was customized to my company, so it's been a successful tool for us.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Utilization of FLOWTRAC

Reviewed 5 years ago
Pros

It provides us with a direct connect in conveying our programming needs to FLOW. It also enables the requestor to include others in communications regarding both issues, status, and follow-up.

Cons

not applicable....the product works well as a communication portal to our vendor.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Product Review

Reviewed a year ago

Everyone that we worked with from first speaking to the owner of FlowTrac to get the general understanding of the software to the employees modifying the software to fit my application to implementation was flawless.

Pros

The ability to practically implement the software from ground zero with a bit of modification on the side of FlowTrac. The build and implementation of the software was flawless. This software took place of another system that we were using and outperforms by leaps.

Cons

Mobile software seems to be a bit slower while using a scan system, however, in time it has already worked itself out with employees getting used to a change.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy

Reviewed 3 years ago
Pros

I like this product is easy to understand and work! They made it something that you can just pull up and work it without having much experience with it.

Cons

I dont like how it kind of glitches sometimes. Also i dont like how when you need to search for something it takes it a while to pull up

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Asset Inventory RFID Conversion

Reviewed 5 years ago
Pros

FlowTrac customized their program to work for our organization. With their help, we have taken a very time consuming process and minimized the effort needed to account for our schools inventory. We have achieved accuracy and efficiency in a process that was the largest source of frustration and anxiety for our staff.

Cons

They use JIRA for communication. This is an effective tool for tracking projects, but it was a little more difficult to express what needed to be customized.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We made it fit our company

Reviewed 5 years ago
Pros

Really like the flexibility and custom ability of the Flowtrac software.

Cons

I was putting in a lot of request for new work and it took a bit to get enough people on my project.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Conversion Wasn't a Nightmare

Reviewed 5 years ago
Pros

Quality product, easy to use, knowledgeable personnel that you feel they know you and your business

Cons

Have not always been successful using the support ticket system

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Say "Yes" to FlowTrac

Reviewed 2 years ago
Pros

I love this software for inventory management. It's easily customizable and very user-friendly. Their are many great features for all company types and the support team is wonderful.

Cons

I've dealt with a little bit of lagging and a glitch or two, but for the most part FlowTrac's overall software is great.

Overall Rating
  • Ease of use
  • Customer support

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User-friendly system and speedy customer service

Reviewed 5 years ago

After months of working with FlowTrac to build our registration system for The Salvation Army's Angel Tree Program, we are extremely pleased with the final results. The system is user friendly, all-inclusive of everything we need, and leaps and bounds above our previous system. The program saved us so much time and energy and our stress levels were significantly decreased during Angel Tree season!...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy management of Stock and movement in emergency situation

Reviewed a year ago

Deployment is a nightmare to any project manager but Flowtrac proved me wrong. Excellent piece of software.

Pros

Easy to use and learn. Build on basic functionality of stock management Flexibility to add new and complex functions Quick deployment

Cons

Looks and feels simple - one can easily underestimate the powerful underlying tools and functionality.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Versatile Product & Good Value For Mid-Market

Reviewed 5 years ago
Pros

Flexibility of the platform and customer support team on discussing new changes.

Cons

Time to completion for individual tasks depending on staffing availability. The help system is not well-developed and need to learn through webinars and sessions with FT staff or on your own.

Overall Rating
  • Ease of use
  • Customer support

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Custom development and implementation of comprehensive business operating system

Reviewed 5 years ago

Flowtrac has always delivered on all commitments and, as our business has grown and evolved, allowed us to customize new solutions to further grow our business. Flowtrac's expertise in inventory, bar code and mobility solutions has benefitted our company with efficient implementation of a top-notch and scalable backroom operating system including inventory management, tracking, fulfillment, accounting and reporting. Our company is highly responsive and able to take on new customer opportunities with confidence knowing we have outstanding IT and development resources from Flowtrac.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Ease of use
  • Customer support

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Long time customer

Reviewed 5 years ago

Our company has been with Flow since 1996 and we have referred them to several of our customers. They continue to grow and change as we continue to grow and change. Their custom work puts them many steps ahead of the other software programs developed for our industry. Flow has never failed to produce the programming to handle our issues as we have grown, and makes suggestions for improvements that prove to be invaluable. I would refer Flowtrac to a customer or friend without reservation.

Pros

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Cons

No cons were added to this review

Overall Rating
  • Ease of use
  • Customer support

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Easy to access multiple screens/modules

Reviewed 5 years ago

This software is great! You are able to access so many programs with a click of a button. Orders are linked from beginning to end. End of month processing takes minutes vs hours. Highly recommend this software/company. You will not be sorry!!!

Pros

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Cons

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