Flowtrac Reviews

The ability to track are asset management to include inventory or consumer products.

I have no complaints or issues with the software.

We have really appreciated the straight forwardness of navigating both the browser and mobile site. The integration from our previous inventory management was made easier due to extremely knowledgeable employees and being readily available via zoom calls or emails. Our favorite part has been getting to use the bar codes and seeing how much faster that allows our transactions to occur and the fact that all transactions are easy to track in Flowtrac.

The only con I can think of would be during importing, the system had errors that it wouldn't notify me of. For instance, when we were loading our On Hand quantities it showed the import complete. However, our Warehouse Managers were going in and finding that items on our import document were not translated into the site (i.e. we have 40 sheets of Copper - which was on the import doc, but 0 sheets were imported and made available into Flowtrac).

I have nothing nice to say about this nuisance stopgap software. It seems inexpensive to implement but they nickel and dime you so hard we've spent a fortune for what seem like easy fixes.

The company demo'd a system that was nothing like the base model we were sold. Features we thought were standard were not included. Totally nominal functionality. And the system is a time suck, you have to go three menus deep to do data entry on one line then back out three menus, then back in for the next entry. An excel spreadsheet would be faster.

Love that flowtrac does everything we need for inventory management, e-commerce order sync and fulfillment and manufacturing processes. The customer support and working with Mike has been the biggest pro to using flowtrac. It's awesome because he stays on with you as support after the implementation process.

There are multiple windows that open up instead of a tab like window feature so finding what you need is cumbersome sometimes.

I like how flexible Flowtrac is throughout the functionality.

I would like to see Flowtrac develop more functionality for businesses that hold alot of consignment inventory and customer property. In other words- Development of customer material account management at the time of receipt assuming that not everything that comes in the door that the business receives belongs to the Receiving business.

The features I found the most valuable is the user friendly capabilities of both the software and the scanning equipment. The product has been successfully installed and useable within a few short days. Also, the customization, based on our industry is beyond our expectations.

There were no features I found unappealing .

Thank you for the review Kelly!

Flowtrac is a fully functional business operations software. You can utilize the entire program to run your business; or you can select to utilize only certain sections of their program- making them a customizable solution to your business challenge(s). The ability to house the program in a cloud setting brings a whole new ease of use for those who may not be on site or for companies with multiple locations.

There are really not any Con's to the Flowtrac software. So much of the Flowtrac program is customizable to your businesses needs that what may appear to be a challenge within the program can be worked through with the programmers to help them understand how to fit the program to your needs.

This software is capable of being self taught, but the training is excellent. They know their product and can help with anything. Customer Service is like no other! If they don't have it, they can create it. Implementation was as easy as it could be without having anyone come do it for us.

Importing can only be done through templates that are downloaded from within the software, so you have to alter your documents or copy and paste to make it all match, otherwise the software won't accept it. This is a work-in-progress though, and will not be a Con in the future.

Customer service and support is incredible. Easy to reach, knowledgeable, prompt.

Order management and accounts receivable.

Ease of use and willingness to customize

Nothing in particular to report back on at this time

Overall Flowtrac is very is to use and learn. Some of the features we like are the grids that quickly allow you to customize your searches for product, qty, location, orders, etc. The standard grid search functions are well thought out. Another pleasant surprise was the ability Flowtrac gives clients to customize screens, windows and fields themselves without having Flowtrac customize for you. Many other software options lock down the options to only internal development.

When we made the decision to deploy this software we tried to run as much of our current business processes through Flowtrac as the main source of day to day work functions. As with any new software integrating to other software systems can be difficult. Overall the customer support through Zoom calls has allowed us to solve these issues with some trial and error.

As a medical device manufacturer, medical device distributor, and medical billing company, we had an logistics model that did not lend itself to any out-of-the-box software. FlowTrac not only provided the customization that we needed, but also was able to integrate that system with our medical billing software.

The more customized your needs, the higher your costs will be. But those costs have been more than worth it. Also, the mouse functionality on the main menu is a bit sensitive. It needs a buffer built in :). This is a very minor problem, but it is prominent because you are always accessing the main menu.

Flexibility. FlowTrac can and will develop a system to fit your specific needs. This has been very important to us and something we were concerned about with the "packaged" database products on the market.

None. FlowTrac delivered as promised, no surprises.

Functionally proficient in all aspects of IMS. User interface and workflow is very intuitive. Customer support and communications like working with my next-door-neighbor (6 states away). Resolved numerous problems I didn't even know I had.

Install is remote. Not necessarily a bad thing, but it's like cliff diving - only exciting AFTER you live. Some (probably to be expected) tweaks necessary throughout full onboarding process.

The ability to manage multiple product lines, product categories, warehouse locations, and subsidiaries and channel information flow to multiple QuickBooks accounts.

Requirement to have individual serial numbers for all kit products made the feature effectively unusable. However the build product capability provided a good alternative.

The developers I worked with did a great job of working around our business logic to make the software faster and easier for the end user.

We made a lot of custom function and naturally we have to go back and rework some of the bugs. Most issues that we face are addressed quickly and our problems don't grow back.

it is user friendly once you understand how navigate in it.

I would have like a template that provided alternative menaings to terminology. for example LPN - the uniques barcode the user will generate for each pallet. There is not always a chat person available to assist. You are on Chicago time and I am in Ohio and start work at 6:30am. There have been many time I have had to wait to get answers to questions.

Thank you for the review Lance!

Ease of product set-up & having all pertinent fields available right from the product screen really makes this software accessible for any user be it novice or expert.

Not too many dislikes with this software. The ability to create options in bills-of materials would be a plus.

Thank you for the review Rick!

Flow Trac has recently taken over a custom application done by another developer. The application is great as it was designed to meet our very specific operational needs. Flow Trac has reverse-engineered this solution, allowing them to further customize the program as our needs evolve.

IT Scriptnet, the platform on which this program is built, is not a very well documented scripting language.

What I like most is how easily and how quickly the information from Flowtrac is updated from the webpage to the scanner. There is almost no delay and that makes for optimal use of time and completion of tasks.

At first, there were a number of tabs displayed that made the program somewhat overwhelming to look at. [SENSITIVE CONTENT] took the time to show me how to clean it up and filter out only the items that I would be needing. It was a simple and quick fix.

FT is a great inventory system management tool. This syncs easily with QuickBooks and you can customize it to make it what you want. We were using an ancient system which made keeping tracking of inventory difficult but with FT, we have been able to get inventory accurate.

There are some steps which aren't very intuitive at first but after a little bit of time spent in the system you start to get the hang of it.

The service and knowledge. I had some adjustements made fast and no problems.

with the staff help was not difficult the transition

It does everything you need it to do, and more. Optimal organization, flows seamlessly between other applications, and is well worth making it a part of your company.

You need the right project manager to help you. Its a lot to take in because it does so much, becoming an integral part of a company.

Completely customizable. Our business requires tracking a lot of moving parts, FlowTrac delivered on their end.

The process of integrating what we already had in place was difficult, however once we figured out what needed to be done, the process move smoothly.

Customization capability and inventory tracking.

System can be glitchy and some processes are still too convoluted.