FranchiseBlast Features

FranchiseBlast

Franchise audit, collaboration and performance tools

4.67/5 (15 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Action Management
Activity Dashboard
Audit Management
Audit Planning
Audit Trail
Automatic Re-ordering
Benchmarking
Calendar Management
Collaboration Tools
Commission Management
Compliance Management
Construction Tracker
Dashboard
Document Storage
Event Calendar
Event Scheduling
Franchise Intranet
Issue Management
Issue Tracking
Job Scheduling
Location Tracking
Multi-Location
Online Store
Performance Management
Performance Metrics
Projections
Real Time Analytics
Real Time Notifications
Reporting/Analytics
Risk Alerts
Search/Filter
Secure Data Storage
Security Auditing
Surveys & Feedback
Task Scheduling
Team Calendars
Visual Analytics
Website Management
Widgets
Learn moreCompare App
API
Access Controls/Permissions
Action Management
Activity Dashboard
Audit Management
Audit Planning
Audit Trail
Automatic Re-ordering
Benchmarking
Calendar Management
Collaboration Tools
Commission Management
Compliance Management
Construction Tracker
Dashboard
Document Storage
Event Calendar
Event Scheduling
Franchise Intranet
Issue Management
Issue Tracking
Job Scheduling
Location Tracking
Multi-Location
Online Store
Performance Management
Performance Metrics
Projections
Real Time Analytics
Real Time Notifications
Reporting/Analytics
Risk Alerts
Search/Filter
Secure Data Storage
Security Auditing
Surveys & Feedback
Task Scheduling
Team Calendars
Visual Analytics
Website Management
Widgets
Visit WebsiteCompare App
API
Access Controls/Permissions
Action Management
Activity Dashboard
Audit Management
Audit Planning
Audit Trail
Automatic Re-ordering
Benchmarking
Calendar Management
Collaboration Tools
Commission Management
Compliance Management
Construction Tracker
Dashboard
Document Storage
Event Calendar
Event Scheduling
Franchise Intranet
Issue Management
Issue Tracking
Job Scheduling
Location Tracking
Multi-Location
Online Store
Performance Management
Performance Metrics
Projections
Real Time Analytics
Real Time Notifications
Reporting/Analytics
Risk Alerts
Search/Filter
Secure Data Storage
Security Auditing
Surveys & Feedback
Task Scheduling
Team Calendars
Visual Analytics
Website Management
Widgets
Visit WebsiteCompare App

FranchiseBlast Feature Reviews

13 reviewers had the following to say about FranchiseBlast's features:

John N.

Great Platform

2018-07-27

A company that is very easy to work with!

Pros

It is very easy to use and the multi level users and reports are very helpful and easy to share.

Cons

Not being able to integrate other info into through a different platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
George T.

Field Audits Review

2019-06-05

Very positive. Easy tool to use.

Pros

The analytics it provides.

Cons

Seems like there are a lot of buttons to press to take a picture. Maybe simplify. Would also be great to have am app version available, as sometimes connectivity can be an issue.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Natasha M.

Feedback

2019-06-19

Pros

Convenient and easier way to do audits and efficient to share

Cons

Can be hard to navigate at times when using to find reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg S.

Paramount Fine Foods

2018-07-30

We are using Noraxx to improve restaurant cleanliness and process implementation. Neal and the team have been great to deal with, professional, responsive and flexible.

Pros

Functionality Customization Daily updates Customer Service

Cons

Daily reports are great when there new information, daily reports that are the same as the previous day (s) can be redundant and create a habit of just filing or deleting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from FranchiseBlast


Hey Greg,
Thanks for the review! Just a quick note on the daily digest: if you're receiving the daily digest even if there were no new audits on the previous day, it's likely a symptom that there's a pending task assigned to you or an overdue task associated to someone in your territory.

If you need assistance clearing out old tasks in bulk that were mistakenly left open, or if you'd like to customize what is included in your daily digest, feel free to contact support and we'll help you out!

Thanks,
Jason

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Lauren G.

Great Software

2019-06-06

I am not sure how to do add tasks. Lately I am having a lot of issues with Syncing data, audits to not save all data from time to time.

Pros

interface between phone, tablet and desktop.

Cons

I wish there was an app for this. Better organization of overall store files, meaning I wish I could everything I needed with a store file, audits etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Services company, 11-50 employees)

Franchise Blast

2018-07-27

Keeping all documents in one electronic place very organized

Pros

The different ways the software can be used as well as the audit graphs

Cons

It seems to have difficulty functioning in mobile site

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Larisa B.

FranchiseBlast auditor review

2018-07-24

Overall it is a great tool for auditing.

Pros

Very organized and works offline when data service is not available.

Cons

Sometimes changes are required to certain audits then the actual real time and or date is not accurately reflected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FranchiseBlast


Thanks for the honest review!

Nobody's perfect and I'm happy to discuss issues and feature requests with you.

We indeed capture the both the start & end date of the audits and show these on the audit reports. When going back and making changes at a later date, it does affect these dates and I believe you're requesting for it to remain unchanged. I sent you a quick private note to learn more about your needs so I can communicate this to our product manager.

As for the glitches/maintenance issues, we did observe a few months ago that your team was not being redirected to a secondary server during some preventative maintenance whereas our other users were redirected without issue. We believe it may have something to do with the devices your company is using, but aren't 100% sure. As we haven't pinpointed the root cause for this situation yet, I did also reach out privately to investigate further.

Thanks,
Jason

Read more
Diane I.

Support is Everything!!

2018-07-27

Using Franchise Blast to perform my audits has made my life so much easier. I can't even believe I used to do a 14 page audit on hard copy and enter it all in on an Excel spreadsheet

Pros

He recently put an audit that we only use in our corporate stores on Franchise Blast (for just 25 stores) and it has made my life so much easier.

Cons

I wish we had a timing feature build into our ticket time section so I do not have to use my phone and the iPad simultaneously.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FranchiseBlast


Hi there - the team of us at FranchiseBlast are glad that the tool is making your work life more positive. We did hear about this feature request before and we added it, because we observed our customers multi-tasking like you said. So - we hope that the timer feature will help. Reach out to our support team to learn all about it!

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damon s.

Great Platform

2018-07-27

customer service is very quick at fixing issues

Pros

Easy to use and very beneficial to help track and develop business plans.

Cons

can sometimes go off line but does sink to the cloud...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brien K.

ROM

2018-07-30

improving operations

Pros

all audits stored in one place able to compare audits easy to use when you figure it out. gives you lots of useful info to help my franchises improve

Cons

the offline updating didn't always update. very little info or job aids to learn the software. two many tasks to load a picture

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anthony D.

Great product, awesome team!

2015-12-18

We have been using the Field Audits platform for some time now. Easy, simply and very effective.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Darcy C.

Great System

2018-07-24

The team is very responsive and have done a great job in building a system that meets our needs and integrates well with our systems.

Pros

Incredibly user friendly, system works very well and is very dependable. The team is responsive and works hard to make sure that everything works the way that the customer needs it to. Great value.

Cons

Very functional. If you want something that just works great and you do not need to make it overly image heavy or personalized with unnecessary additions and imagery this is the program for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wendy B.

Auditing software that is easy to use and easy for everyone to understand!

2015-12-14

We've had the software since June and the customer service is amazing and fast, they always take our ideas to make any changes and our franchisee's love how easy it is to use and to see their results asap!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Franchisee Field Audits


Thanks for the kind words Wendy!

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