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FranConnect Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.33/10
Pros and cons
I love how organized everything is in FranConnect. I love how easily I can get training on the software and the support team is very responsive.
Overall, the customer experience has been good. They are very responsive with your questions/concerns.
FranConnect is a highly secure way to connect multiple offices to one another across a franchise. It gives the ability to share and collaborate on best practices.
We've only experienced one quarterly upgrade with Sky and it triggered lots of problems when it went live. It does make us a little concerned for the next upgrade happening in a few weeks.
As you can imagine, we got over 800 replies threatening us, demanding explanations, and more. It took us a month to calm everyone down and explain it was an accident.
It's as crappy as Salesforce for a number of reasons.