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FTMaintenance Select vs Urbest Comparison

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Overview

FTMaintenance Select is a cloud-based, computerized maintenance management system (CMMS) for work order management, asset...

Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

600

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

27

18

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.7

5

4

3

2

1

21

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I have been pleased with the software and all my contact with support has been positive.
I believe once it has all the data input, it will work great. The customer service is outstanding.
The inventory operates great, and the item info is effective. Most modules run well, and the training is reliable.

Pros

The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.
And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.
Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.

Cons

It can be a bit confusing to navigate at first.
I have to either delete the work order (if the work order is new) or delete the wrong equipment and add the proper one from the equipment tab.
Similarly, the purchase order, and especially the receiving modules, are difficult to use.

Cons

As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.
From taking the decision to having it running, no more than a week passed by.
Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features71
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Asset Management
  • Asset Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Claims Tracking
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Cost Tracking
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Event Calendar
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management
  • For Facility Management
  • For Mechanical Equipment
  • For Schools
  • Forms Management
  • Historical Reporting
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Job Costing
  • Job Management
  • Job Tracking
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Online Time Clock
  • Order Management
  • Order Processing
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Progress Tracking
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Requisition Management
  • Residential Properties
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Space Management
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • User Management
  • Vendor Management
  • Visual Analytics
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features84
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Asset Management
  • Asset Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Claims Tracking
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Cost Tracking
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Event Calendar
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management
  • For Facility Management
  • For Mechanical Equipment
  • For Schools
  • Forms Management
  • Historical Reporting
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Job Costing
  • Job Management
  • Job Tracking
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Online Time Clock
  • Order Management
  • Order Processing
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Progress Tracking
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Requisition Management
  • Residential Properties
  • Routing
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Space Management
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • User Management
  • Vendor Management
  • Visual Analytics
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

FTMaintenance Select vs. Urbest

See how FTMaintenance Select and Urbest stack up against each other by comparing features, pricing, ratings, integrations, security & more.