FTMaintenance Select Features

FTMaintenance Select

CMMS software solution for maintenance management

4.29/5 (50 reviews)

Competitor Feature Comparison

API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Benchmarking
Billing & Invoicing
Bills of Material
CMMS
Calendar Management
Calibration Management
Check-in/Check-out
Collaboration Tools
Commercial Properties
Compliance Management
Contract/License Management
Cost Tracking
Customer Database
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Dispatch Management
Document Management
Downtime Tracking
Drag & Drop
Email Distribution
Employee Management
Equipment Maintenance
Equipment Management
Equipment Tracking
Event Calendar
Facility Management
Facility Scheduling
Fixed Asset Management
For Mechanical Equipment
For Schools
Historical Reporting
Incident Management
Inspection Management
Inventory Control
Inventory Management
Inventory Replenishment
Inventory Tracking
Job Management
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Multi-Location
Order Processing
Parts Management
Performance Management
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Progress Tracking
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real Time Data
Real Time Reporting
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Requisition Management
Residential Properties
Root Cause Analysis
Routing
Scheduling
Search/Filter
Service History
Space Management
Status Tracking
Task Scheduling
Technician Management
Third Party Integrations
Trend Analysis
Vendor Management
Visual Analytics
Warranty Tracking
Work Order Creation
Work Order Management
Workflow Management
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API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Benchmarking
Billing & Invoicing
Bills of Material
CMMS
Calendar Management
Calibration Management
Check-in/Check-out
Collaboration Tools
Commercial Properties
Compliance Management
Contract/License Management
Cost Tracking
Customer Database
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Dispatch Management
Document Management
Downtime Tracking
Drag & Drop
Email Distribution
Employee Management
Equipment Maintenance
Equipment Management
Equipment Tracking
Event Calendar
Facility Management
Facility Scheduling
Fixed Asset Management
For Mechanical Equipment
For Schools
Historical Reporting
Incident Management
Inspection Management
Inventory Control
Inventory Management
Inventory Replenishment
Inventory Tracking
Job Management
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Multi-Location
Order Processing
Parts Management
Performance Management
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Progress Tracking
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real Time Data
Real Time Reporting
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Requisition Management
Residential Properties
Root Cause Analysis
Routing
Scheduling
Search/Filter
Service History
Space Management
Status Tracking
Task Scheduling
Technician Management
Third Party Integrations
Trend Analysis
Vendor Management
Visual Analytics
Warranty Tracking
Work Order Creation
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Benchmarking
Billing & Invoicing
Bills of Material
CMMS
Calendar Management
Calibration Management
Check-in/Check-out
Collaboration Tools
Commercial Properties
Compliance Management
Contract/License Management
Cost Tracking
Customer Database
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Dispatch Management
Document Management
Downtime Tracking
Drag & Drop
Email Distribution
Employee Management
Equipment Maintenance
Equipment Management
Equipment Tracking
Event Calendar
Facility Management
Facility Scheduling
Fixed Asset Management
For Mechanical Equipment
For Schools
Historical Reporting
Incident Management
Inspection Management
Inventory Control
Inventory Management
Inventory Replenishment
Inventory Tracking
Job Management
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Multi-Location
Order Processing
Parts Management
Performance Management
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Progress Tracking
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real Time Data
Real Time Reporting
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Requisition Management
Residential Properties
Root Cause Analysis
Routing
Scheduling
Search/Filter
Service History
Space Management
Status Tracking
Task Scheduling
Technician Management
Third Party Integrations
Trend Analysis
Vendor Management
Visual Analytics
Warranty Tracking
Work Order Creation
Work Order Management
Workflow Management
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FTMaintenance Select Feature Reviews

25 reviewers had the following to say about FTMaintenance Select's features:

John H.

Seeback Roofing

2017-02-02

- I think a powerful feature would be to be able to create tasks, parts, vendors, etc. on the fly similar to how entries are created for DM/PM status, shift, requested by, etc. fields.

Pros

Flexibility to create reports. With only a few exceptions I like the SQL database structure making fun and easy to create powerful, professional-looking reports.

Cons

- Default reports are lackluster and limited - Some modules can be tedious and finicky - Having to switch between modules when doing minor things like creating new tasks or parts

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from FasTrak SoftWorks


John, thank you for your detailed review of FTMaintenance. We are happy that you find FTMaintenance to be a great solution. We are committed to customer satisfaction, and your valuable feedback helps us improve FTMaintenance. Our support team will contact you to share additional tips for maximizing your experience with FTMaintenance and assist you in upgrading to the latest version to eliminate several issues you have encountered. We continue to improve and expand FTMaintenance, including more flexible reporting, expansion of on-the-fly record creation, faster performance, and enhanced mobile capability. We will be in touch!

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Catherine B.

Crown Poly Fastrak Review

2014-12-30

Pros

The inventory works well, and the item info is strong.

Cons

Most stock reports are not that useful, and we have to do a lot of customized reporting.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering FTMaintenance Select

It works well for manufacturing and works well with numerous parts in inventory. Be prepared for a lot of customized reports and training if your people are not tech-savvy like our mechanics.

Source: Software Advice
Helpful?   Yes   No
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Yogesh S.

Salem Tube - FTMaintenance review

2014-12-30

Pros

It has a good feature for preparing maintenance work orders.

Cons

When you prepare a work order, you have to go to different tabs. Report wise, we cannot choose and select custom reports from the software.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

6/10

Recommendations to others considering FTMaintenance Select

We don't use other software. Our company has our own MSI system.

Source: Software Advice
Helpful?   Yes   No
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Paul J.

FasTrak is the best

2014-12-17

Pros

The FasTrak team is always quick to help with any problems and offer advice when you need it. Everyone that I have worked with knows who I am. I'm not just another number in the system.

Cons

I would like one-click reports (like top 5) for a certain week and a better transition of reports sent to Excel.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering FTMaintenance Select

Just tell it like it is. Use your on experience and go from there.

Source: Software Advice
Helpful?   Yes   No
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deshon b.

Easy way to manage employees and equipment activity in and out of the warehouse

2018-06-07

A way to manage activity day to day with my products and equipment a little with employees as well.

Pros

I like that I can keep track of my equipment, products, and employees all in one place I can see exactly what is going in and out of my warehouse daily

Cons

That I can't manage employees better I would like a way to manage employee time as well tied in with the equipment would be awesome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Chuck K.

FT Maintenance Software

2019-10-02

They are very helpful, responsive, courteous, and professional.

Pros

The flexability, portability, pre-built reports as well as ability to query the system

Cons

Because you remote in to FT Maintenance servers to use the software, make sure your IT department knows waht you are doing and are available to assist as firewalls can be a problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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Luann S.

Great Product

2016-12-16

This software is so easy to use and does everything that we need.

Pros

Ability to track work orders

Cons

Have not at this time found anything that we have not liked

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Ken G.

FTMaintenance Has Been Successful For Us

2016-12-17

The Maintenance folks record their PM results in a mobile laptop computer.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jessica P.

A GREAT WAY TO MANAGE YOUR MAINTENANCE !!!

2016-12-06

Now in business now about 4 years or so, we had nothing in place to control maintenance scheduling or set automatic preventative maintenance tasks with. Importing data to the system, and attaching files to the work order are so easy to do and setup.

Pros

Youtube training, webinars, and tech support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering FTMaintenance Select

Read and reread the index for a better understanding.

Source: Capterra
Helpful?   Yes   No
Read more
Troy W.

CMMS System

2016-12-06

Have been using the system for a year and a half now, a few learning curves from previous systems used in the past. Any time we run into any issues tech support is only a phone call away and always resolves any problems.

Pros

Web based, easy access.

Cons

Printing issues when PM's are released.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10

Recommendations to others considering FTMaintenance Select

Great product for the money.

Source: Capterra
Helpful?   Yes   No
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Robert N.

Neri's Bakery Products Inc / FasTrak Review

2014-12-22

Pros

The FasTrak system has provided us with much better parts inventory control, saving our company money by not having to overstock parts.

Cons

The only issue that we have is that we only have two operators on the system at the same time, and the only way to utilize more operators is to purchase more licenses.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering FTMaintenance Select

Call a FasTrak representative and ask for a demonstration. I guarantee that once you see what this system can provide for your company in time and cost savings, you will purchase it.

Source: Software Advice
Helpful?   Yes   No
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GMatthew A.

I am so busy, it still isn't completely set up. I THINK once that happens it will be good.

2017-02-14

I am inputting data on approx. 250 pieces of equipment.

Pros

I think it will be very good.

Cons

I note in the list below where I am to select my industry, there is no input for MANUFACTURING. Strange. But then again, with congress allowing our manufacturing to be done overseas, it suppose it is becoming an overlooked industry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan G.

Everything is now in one spot.

2017-08-08

The customer service has been great at every step of our process. Any question we had, big or small, we always had the phone answered with a helpful response.

Pros

I like the fact that all this information is in one spot. We now only have to hit a few buttons and see everything that was done to a piece of equipment. It helps us to see the recurring problems and how to plan better for the future. We also like the preventative maintenance scheduling, it helps ensure we are not missing crucial steps needed in the proper maintenance of our assets.

Cons

The generic reports that came with the software are not exactly what we need for our application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No

Response from Lisa


We are happy to hear that FTMaintenance is helping you stay on top of your preventive maintenance activities. FTMaintenance customers are continuing to benefit from having all their maintenance data accessible from a single source. While FTMaintenance does feature over 140 reports, we understand that some customers would like more robust reporting functionality. Well, we have good news! FasTrak is actively working on improvements to the reporting capability of FTMaintenance, including “build-it-yourself” reports. In the meantime, you can take advantage of FasTrak’s report writing services if you are in need of a custom report.

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George B.

Nothing but good

2014-12-31

Pros

It's easy to use. Maintenance workers find it quick and easy.

Cons

Better access with remote devices would be nice.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering FTMaintenance Select

Training is good. We actually had ours up and in use the afternoon of installation. After training, we discovered so many more features.

Source: Software Advice
Helpful?   Yes   No
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Ghissou R.

This review is after a Demo session

2016-08-27

Pros

Less expensive and very responsive to questions and appointments

Cons

Not so user friendly and the interface will need more time to response

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

4/10

Recommendations to others considering FTMaintenance Select

Adapt to electronic updates, availability to other devices

Source: Software Advice
Helpful?   Yes   No
Read more
Brian H.

Good CMMS for small business and getting up and running quickly.

2018-07-20

I don't have a lot of experience with it and the work request feature has not been set up yet so I'm sure there's more for me to learn and tailor to my use.

Pros

This is a very customizable yet basic software.

Cons

Some of the views need to be reorganized to show relevant information, but that is not hard to do. I've only used the software for a week.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Bill S.

Just learning the system

2014-12-27

Pros

It's easy to navigate and enter data.

Cons

It's too early to tell. I am a new user and have not had a lot of experience with system

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

6/10

Recommendations to others considering FTMaintenance Select

It's great software that meets all our needs. It's similar to other systems and has great support.

Source: Software Advice
Helpful?   Yes   No
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Stephanie R.

Not happy with the sales department

2017-02-09

We did not implement it the first year we had it due to time constraints, however, we still paid the annual maintenance fee in 2015.

Pros

Probably a good program if you had some support and customer service from them. The import process seemed to work well.

Cons

Takes a lot of time to get it implemented.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Recommendations to others considering FTMaintenance Select

Be ready to put the time and effort in to get it up and running. It is flexible but you need to think through the setups.

Source: Software Advice
Helpful?   Yes   No

Response from Lisa


We understand that your time is precious. This is why we have built a highly qualified and focused support staff to help get FTMaintenance users up and running.

In 2014, we provided your staff with free setup assistance and training, and will be pleased to provide additional free training and support services with your license reinstatement. Since 2014, we have continued to expand the capability of the FTMaintenance product. Under your reinstatement, you will gain the benefit of all of these new features.

We are proud that our support staff has been rated, by our customers, at very top of the CMMS industry: http://www.softwareadvice.com/resources/4-best-vendors-for-cmms-support/.

Our staff is currently in touch with you. We will do whatever it takes to get you up and running - on your schedule.

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Brian B.

The best Maintenance program available.

2016-12-06

Having separate user accounts for my engineers give them the access to quickly search a part number find the location and have the equipment back up and running.

Pros

What I like mostly about the software is how organized it can make even the unorganized person.

Cons

No there is nothing that I dislike about this software maybe just some knowledge that I need to gain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
JAMIE A.

great product

2019-01-15

Pros

best way to track all your maintenance needs

Cons

it can be a bit confusing to navigate at first

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cynthia (Cindi) L.

Customer Service

2017-01-23

I just started using the FT maintenance in September when I started with Ranger Boats. I want to thank the support staff for always being there when I have questions or issues. He is always polite and will find me the answer if he doesn't have it right then. Thank you.

Pros

It helps us keep track of labor and costs.

Cons

The FT requests doesn't always work for some employees

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim R.

Very useful program with excellent customer service!

2015-01-14

Pros

Besides the software being easy to use and customize, I would have to say that the training, help, and accessibility of the service team is second to none.

Cons

However, it is easy to use once you get some time to get familiar with it.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering FTMaintenance Select

FTMaintenance was a great option for me because of the cost and ability to keep the records short. I believe this program's ability would cover small facilities, large facilities, and everywhere in between. I would recommend learning how FTMaintenance is customizable to fit whatever requirements you are looking for.

Source: Software Advice
Helpful?   Yes   No
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HELIO K.

VERY USER FRIENDLY AND A GREAT CUSTOMER SERVICE

2015-11-02

Pros

VERY USER FRIENDLY, EASY TO USE FOR PEOPLE THAT DON'T HAVE THAT MUCH TIME TO SPEND IN A COMPUTER.

Cons

THAT WASN'T ENOUGH TIME HAS A USER TO HAVE THESE COMMENT, BUT I WILL SAY THAT EVERYTHING SO FAR WAS STRAIGHT FORWARD.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering FTMaintenance Select

IF YOU LOOKING FOR A MAINTENANCE SOFTWARE THAT IS USER FRIENDLY, FASTRACK FTMAINTENACE IS A WAY TO GO.

Source: Software Advice
Helpful?   Yes   No
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Leonard H.

FT Maintenance

2015-11-10

Pros

The vendor is very helpful and willing to help with any problem. The software has a lot of depth which is both good and bad.

Cons

Please know that this is the third program of this nature that I have administered.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Likelihood to recommend

5/10

Recommendations to others considering FTMaintenance Select

Spend a great deal of time with the program before you/your organization purchase it.

Source: Software Advice
Helpful?   Yes   No
Read more
Tom K.

Good and reliable software

2016-08-27

Pros

The inventory operates great, and the item info is effective.

Cons

I think it would be a food addition to the software an iPad app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering FTMaintenance Select

After trying few software companies to keep facility maintenance records, it became apparent that there was really a good choice. It is similar to facility management apps from www.ginstr.com Recommended!

Source: Software Advice
Helpful?   Yes   No
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