Genbook Features List

Genbook Reviews

Genbook

Easy, Elegant Online Scheduling Software

4.5/5 (28 reviews)
1,881

Genbook Feature Summary

  • Android and iPhone Apps
  • Google Search Optimization
  • Special Promotions
  • Unlimited Appointments
  • Online Payments
  • Verified Customer Reviews

Operations Management Feature Comparison

Most popular features of all Operations Management apps

API (367 other apps)
Activity Dashboard (234 other apps)
Activity Tracking (149 other apps)
Auditing (206 other apps)
Automatic Notifications (252 other apps)
Compliance Management (157 other apps)
Custom Fields (142 other apps)
Customizable Reporting (198 other apps)
Data Import/Export (196 other apps)
Document Storage (141 other apps)
Inventory Management (170 other apps)
Inventory Tracking (160 other apps)
Invoice Management (151 other apps)
Monitoring (159 other apps)
Multi-Location (132 other apps)
Real Time Data (161 other apps)
Real Time Reporting (135 other apps)
Reporting & Statistics (151 other apps)
Third Party Integration (170 other apps)
Workflow Management (163 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


1,541 reviews

See all iOS Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Genbook Feature Reviews

20 reviewers had the following to say about Genbook's features:

Michael Medley

Great way for clients to schedule ahead and saves me time in the office

2017-09-06

It has provided more scheduling options for my clients and I can make easier adjustment to my calendar compared to old software I used.

Pros

I also get notifications when new clients schedule, and can set time constraints on when someone can schedule or cancel an appt.

Cons

There have been a couple of times when I did not get notified of a client scheduling, which unfortunately caused me to miss an appt.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mariah Neeson

Makes Everything Easier

2016-03-26

It keeps me on track, on time and super organized.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kim Peirano

Customizable and easy to use

2016-03-30

Genbook is great, easy to use, affordable and super customizable. Excellent product.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie DePaola

Easy and Reliable!

2016-03-30

Genbook has really helped me save time and become more efficient in booking and tracking patient payments.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ben Gordon

We wouldn't (couldn't) do Business without Genbook!

2016-03-31

We especially like the automatic email reminders and notifications to us and to the client. 5 stars all around!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Allyson Vollmer

first service I tried and was easy to use

2015-01-24

I never tried out a lot of the services it includes such as credit card booking and notifications or staff scheduling so I can not review those aspects.

Rating breakdown

Ease of use
Source: Capterra
Helpful?   Yes   No
Read more
Ashley Seaver

Great product for the price!

2016-11-07

It also automatically sends out email or text reminders.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Laura Bryan

Best tool I use for my business!

2017-02-01

Using Genbook has been the single best thing I've done for my business. I'm always hearing from customers how they love being able to book online, instead of playing phone tag.

Pros

easy to use, collects customer reviews which helps attract more customers

Cons

I wish appointments that I book from the app myself will also get notifications. Currently, you only get notifications from appointments booked on the website.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Genbook

You need to make it easy for customers to book with you.

Source: Capterra
Helpful?   Yes   No
Read more
Cathy Griffin

Know about bugs before you use this product

2014-11-07

If it were not for the fact that exporting important data collected after six years was impossible, I would change software.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brittney Carmichael

Genbook helped to grow my biz and free up my time!

2016-03-22

The reviews are automatically sent to clients after their appointment and Genbook does a great job at getting the reviews to pop up on a Google search.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Carolyn Marn, BHS, HHP

Easy to use and did the Job

2018-06-09

Pros

I liked the ease of setting it up and of monitoring scheduled appointments.

Cons

The only thing would be that not all people are comfortable booking online .... No fault of the software though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Other

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashley Self

I used genbook for almost 5 years before I decided to switch platforms

2018-03-21

Pros

I chose genbook because at the time was the only company to offer and app for Apple and Android users.

Cons

Cost is not reasonable for a small company. They lack many features that should be included for the price that you pay.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Erin Molyneaux

Easy and afforadable

2016-03-08

Phiz Spa appreciates the link for booking on our website AND social medias; the option for clients to write reviews that I find to be more valuable and accurate than any Yelp or online source that doesn¿t have a direct correlation to the actual REAL client, and it has been proven especially valuable to collect credit card info now that our business has grown and there has been more of a need to implement a cancellation/no show policy.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ruben Rocha

Superior Service and Suppory

2016-03-03

The ease of client interface, whether on the mobile app or Genbook website, and the ability to write clear descriptions, of the various massage modalities I offer, and the cost.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Diane Covert

Fabulous

2016-03-09

With Genbook mobile app I can book, cancel and check my schedule wherever I am.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
London Elise

I love Genbook.

2014-02-06

It is less time consuming and more productive, adding more time for me to focus on my clients.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nancy Everson

I have been using Genbook since 2011. Easy to set up, clean front face, highly reliable, inexpensive

2018-03-06

Thanks to this program we were able to start our tutoring program. At the time could not afford, nor did we want the complicated features of the big name programs out there.

Pros

The customers almost never have any problem signing in for appointments and since 2011, I can only remember 1 time the system was down.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lars Nielsen

Easily manage schedules, services and staff 24/7

2016-03-23

Genbook automatically prompts clients for reviews.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Denny Moe

Time management at it best

2016-03-03

6 or 7 years ago I stumbled over a website called Genbook. At the time I was working in the barbershop 7:30am to 2:00 am.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lisa Harmon

We use it in our barbershop everyday

2016-03-29

Some of the best salon booking software out there and super easy to use too, customers always tell me how much they love my online appointment booking

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more