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Genbook

The smart and simple all-in-one online scheduling solution

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(16)

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Genbook Reviews - Page 4

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278 reviews

Recommended

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Tabassum A.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Long time user

Reviewed 4 years ago
Pros

Synced with google, live schedule, credit card processing

Cons

Reviews are attached to Genbook, credit card saved for one time use, no EHR option

Vendor response

Hi Tabassum, We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team

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Anne G.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Client for Over a Decade

Reviewed 4 years ago

It’s pretty easy and simple to use

Pros

Genbook is reliable and keeps up with the industry needs. It is very intuitive and simple to use.

Cons

The app often advertises my competing businesses before my business. I feel like this practice needs to be more egalitarian

Vendor response

Hi Anne, Thank you for taking the time to leave us this amazing review! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team