Gensuite Features

Gensuite

Partners in compliance & EHS management systems excellence.

4.15/5 (54 reviews)

Gensuite Feature Summary

  • Document management
  • FCC management
  • OSHA management
  • MSDS
  • Safety risk assessment
  • Corrective / preventive actions
  • Audit management
  • OSHA recordkeeping
  • OSHA compliance
  • Customs compliance
  • Waste management
  • Corrective Actions (CAPA)
  • Data management
  • Injury reporting
  • Environmental risk assessment
  • Environmental management
  • Occupational health management
  • Industrial safety management
  • Centralized document management
  • EHS incident reporting tools
  • Incident inspection tracking
  • Incident management with OSHA reporting
  • Safety programs & procedures
  • Training compliance module
  • Insights & analytics tools
  • Change risk management
  • Product stewardship module
  • Asset inventory maintenance
  • Security auditing
  • Barcode support
  • Barcode scanning
  • Alerts / escalation
  • Real time updates
  • Compliance management
  • Environmental compliance
  • Government compliance
  • Risk analytics
  • Maintenance scheduling

Operations Management Feature Comparison

Most popular features of all Operations Management apps

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Audit Trail (152 other apps)
Auditing (234 other apps)
Automatic Notifications (285 other apps)
Compliance Management (175 other apps)
Custom Fields (163 other apps)
Customizable Reporting (222 other apps)
Data Import/Export (222 other apps)
Document Storage (169 other apps)
Inventory Management (187 other apps)
Inventory Tracking (183 other apps)
Invoice Management (164 other apps)
Monitoring (173 other apps)
Multi-Location (155 other apps)
Real Time Data (196 other apps)
Reporting & Statistics (191 other apps)
Third Party Integration (194 other apps)
Workflow Management (191 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


35 reviews

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Requires iOS 9.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Gensuite Feature Reviews

25 reviewers had the following to say about Gensuite's features:

balaji boojam

GM Operations & SCM

2017-01-31

Very nice/good tracking tool, Highly integrated with operational process. Real Differentiatior with key Indicators...like to the remainders which is good option....Ready to use which like "ready to EAT"

Pros

Audit tracking, Compliance calendar, Power Audit tool, Supervisor Score card, Measurement reporting ...etc.

Cons

inputting Incident details

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Gensuite

yes

Source: Capterra
Helpful?   Yes   No
Read more
James Shevlin

The system is easy to use and has many features. Some reports are a bit hard to find, but once you

2018-03-14

From and oversite (Corporate) perspective; ease of enterprise management, better data analysis and the ability to proactive manage EHS requirements.

Pros

It is great for tracking incidents, OSHA Logs. The Compliance Calendar and Action Plan are great tools for tracking proactive and reactive action to inspections, incidents and regular requirements.

Cons

Would be nice to have a master list of reports and then be able to select the one I want, instead of going to Injury/Illness, Dashboard, or Insights and analytics and hunt for the one I want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt Owens

Positive experience, the help me process is bit of a struggle.

2018-03-14

Pros

Inspection Tool, and Training Tracker have been very helpful in regards to tracking training and inspection tool has been key to the recent implementation of our audit process.

Cons

It would be nice to be able to generate automatic reports much easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Matt, thank you for taking the time to share your experience online. We are pleased to hear that two of our applications are meeting Reynolds¿ compliance audit requirements. Our goal is to provide best-in-class software and customer service, and to response to your needs and feedback quickly, efficiently and effectively. We will do some research into the HelpMe requests and make sure the appropriate corrective action is taken to address your concerns moving forward. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

Read more
Martha Connell

Great management tool to collect & analyze EHS data.

2018-05-02

Systems to track corrective actions, near misses, compliance closures.

Pros

Gensuite also has great workflow capacity and wonderful customer service.

Cons

Not intuitive for first time users. The flexibility and number of features can have a flip side of increased complexity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Thanks for the great review, Martha! The team at Gensuite is thrilled you¿re happy with our software solution and passionate customer service! We are honored to have you as our customer and enjoy our partnership. It is our priority to ensure that every customer has a robust, sustainable solution for enterprise engagement and operational excellence. We are excited to have you participate in the 2018 Gensuite conference this week and can¿t wait to share our ideas for how we can continue to make Gensuite intuitive and easy to use for first time users.

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Rob Pfarr

Provides comprehensive visibility across a geographically challenging portfolio.

2018-03-09

Pros

As a fast-growing company with multiple sites, Gensuite enables us to see critical EHS data from afar.

Cons

One of the challenges we face using Gensuite is that we have to operate as a third-party contractor for another company that uses Gensuite requiring us to input data separately between both instances.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Thanks for the awesome review, Rob! We work hard to meet expectation like yours, and we¿re happy to hear we hit the mark for you. We count ourselves luck for customers like you and truly do appreciate the suggestion for improvement. Gensuite foresees the next generation of compliance and management software integrating with various frontier technologies to connect workforce and management systems. We remain committed to working with Amazon to further enhance our capabilities. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

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Harold Warner Jr

This EHS Management Software provides a one-stop shop for all our EHS needs.

2018-03-12

Pros

This enables our company to simplify our audits, which solidifies management and employee support.

Cons

For those in my organization, the applications take some time to get used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Harold, thank you for the great review! We¿re so happy that Gensuite is able to meet your specific EHS needs. You can always count on our dedicated team to have extensive support experience and a commitment to produce and service excellence. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

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Jason Banks

Gensuite electronic management system software

2017-11-09

Gensuite is not the least expensive option for management system software.

Pros

Ability to integrate multiple sites and locations. Cloud-based access to information and applications.

Cons

Generally there is a lack of ability to customize for unique user preferences in an application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Darrell Harden

Visibility

2017-01-30

As more data is accumulated trends are becoming clearer and we are focusing on the areas that we identify.

Pros

Rapid visibility and ongoing notifications

Cons

Complexity of the Training tracker, minor inconveniences in trying to pull specific data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Gensuite

Provide working examples of how the system works (mock company(ies).

Source: Capterra
Helpful?   Yes   No
Read more
Andrew Caloway

Gensuite Software Review

2017-02-03

While, the results are satisfactory, the Training Tracker could be more user friendly.

Pros

functions, reporting capability

Cons

Training Tracker, difficult to set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Gensuite

Streamline Training tracker more. Find a way to tie the courses to the training matrix instantly rather than wait 24 hours.

Source: Capterra
Helpful?   Yes   No
Read more
Igor Almeida

Complete solution for EHS management and in continuous improvement

2018-03-15

Pros

The tools work integrated making the data have sense in different perspectives of the process.

Cons

Gensuite manages a high volume of data, however the reports available are not always easy to find/generate, beside that, these reports could be more customizable to deliver the insights directly in the tool avoiding the use of external tools - a BI initiative more robust will help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
William Hunter

Gensuite Review

2017-01-30

I use Gensuite for Incidents and Measurements, Compliance Calendar, Safety Dialog, Training Tracker, Safety Risk Assessment.

Pros

The things that I use in Gensuite are in one location.

Cons

Gensuite gets complicated if you are not using it all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Gensuite

Keep it simple for all employees to go into Gensuite and use.

Source: Capterra
Helpful?   Yes   No
Read more
Laur Tankenson

Frustrated

2017-02-04

Previously, I had a better experience, but currently I have no trust in the data accuracy and quality. We designed a fix to ensure the data matches, but it does not, yet we are still being charged.

Pros

Customization options

Cons

Doesn't work, no accuracy/trust in data, we have to beta test and find flaws

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering Gensuite

Have a sense of urgency and fix the problems. Don't spread the account managers so thin (if that is the problem?)

Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Laura, as I shared with you during our call earlier this month, we truly regret the issues you have been experiencing with your business KPI report and our inadequate follow-up. We are committed to delivering on time, high quality, and customer-centric support, we take your feedback very seriously and we are working hard to resolve these issues to the highest level of your satisfaction.

Based on the feedback provided, we have already implemented a number of resolutions to-date and have also updated the assigned service support team. I look forward to our follow-up call tomorrow where we can take you through the resolutions and propose some additional ideas for your consideration and comment.

- Natasha Porter (EVP & Customer Development Officer) & The Gensuite Team

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Charles Malaniak

Easy to navigate, robust data mining, and great value

2018-03-08

We are able to combine field observations with data metrics in order to develop and implement more effective compliance programs.

Pros

I like the fact that I can start with a base application and have the opportunity to customize when needed.

Cons

It would benefit subscribers to have more details upfront concerning the support costs (i.e., how they will be managed, what they are used for, and what happens when their is a surplus at the end of the year, etc.).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Thank you so much for taking the time to write a positive review, Charles. We are pleased to hear that our product offerings can serve your business compliance and performance needs. We really appreciate you taking the time out to share your experience with us ¿ and we agree, information is power. We will make sure that the service team schedules time on the next call to discuss the business scope and support costs associated for Wakefern¿s business scale.  - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

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Todd Anderson

Great application, but limited flexibility in terms of reporting...everything is a custom project.

2017-01-30

The team servicing our account seems fairly new and it is taking time to get them up to speed, but that is progressing.

Pros

Scope of applications

Cons

Everything becomes a custom project.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Gensuite

Help customers more upon initial upload of users and permissions. Advice we received was lacking.

Source: Capterra
Helpful?   Yes   No
Read more
Grant Cameron

Gensuite the good stuff and the bad

2017-02-03

I find that genesuite as a system has a lot to offer our business and can be used to record a valuable data. I find that using gensuite on a day to day business can be very time consuming and consist of a lot of admin to get the data that you require.

Pros

I like the vast array of features and functions that gensuite provides as a system.

Cons

The amount of admin required to run simple reports, I often find that tasks that should take a minute or so to do ens up taking a lot longer, I also feel that some of the forms are very long winded and could be stripped down to capture the essential information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10

Recommendations to others considering Gensuite

Allow for simple data dumps from inspection tool to capture all data and allow the user to filter out as required.

Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Grant, we appreciate you sharing your candid feedback and providing suggestions for improvement. In a recent subscriber-wide user survey we received similar feedback and have structured our 2017 product roadmap plan to include updates for easier reporting, quicker access to full data sets, and simplifying application interfaces. We greatly appreciate the insight you provided on the Inspection Tool and have recently released a series of updates for our subscribers that your comments. We remain committed to working with the Amazon Corp EHS leadership team to further enhance the Inspection Tool for business-specific process needs as well, such as GIS map integration. Since we haven't had any luck connecting with you via phone, please let us know at your earliest convenience when you would be free for a quick call where we can showcase the updates to Inspection Tool and get your feedback. Thanks and we look forward to speaking with you. - Jon Hibbard & The Gensuite Team

Read more
scott fitzsimmons

Gensuite Review

2017-01-31

If I were to design it, I would have made different decisions on the look, feel and functionality, but for an "off the shelf" solution, it does pretty good.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Karen Wilkerson

What did we do before Gensuite????

2017-01-30

The email generated reminders are so very helpful in assisting you when tasks are due that have been assigned to a specific person; email reminders will generate when closure of a task is due, when documents or reports are do and even notifies the appropriate person(s) when a task is complete and or past due.

Pros

All of its wonderful capabilities and the program is very easy to use.

Cons

The only thing that I can think of is the capability of making more of the data changes within the system that are job or area specific to your company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Gensuite

Once you have the software, spend time in the training sessions that are available to you from the "Help Me," option. These tools are crucial to your understanding of the system and the applications that they have to offer.

Source: Capterra
Helpful?   Yes   No
Read more
Eva XU

Gensuite is helpful to my work

2017-02-06

From my point of view, I would like to have some follow up actions extra tracking, that is, to embed some additional function that can pull out all the action items and monitor the progress of closure of action items easily.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Mary Betsch

wesome tool! It is a one-stop-shop that stores 100% of all EHS data, and one all employees can use!

2018-03-07

Pros

What our team likes most about Gensuite is that it is one simple tool to manage all EHS and compliance needs, eliminating the use of multiple excel spreadsheets.

Cons

Our team is eager to use Gensuite tools, though the only con is that you have to pay by application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kim Willingham

Gensuite User Review

2017-01-30

I've been using Gensuite for 3 years now, and it's a great product for conducting audits, inspections, and incident investigations.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michael Homer

Powerful tool

2017-02-03

That said the data mining is quick and responsive.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Food Production company, 201-500 employees)

Excellent customer service, valuable application.

2018-04-03

Knowing all incidents are being recorded up to OSHA compliance standards is crucial to our operations' success.

Pros

Robust framework allows for excellent incident tracking. Compliance calendar is also very helpful, as is the inspection tool.

Cons

Can be difficult to use. However, the customer service is so good, that they set us straight by showing how certain tasks are performed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Thanks for your feedback and I'm excited to hear that our solutions enable your company to achieve compliance and manage your risks through our integrated system. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

Read more
Neela Fleckenstein

Solvay review

2017-01-30

It is fairly user-friendly but there are a lot of fields that seem unnecessary and cause confusion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Donaldson

Inflexible, expensive, and inconsistent.

2018-02-14

It helped us to realize exactly what we wanted in EHS software by noting all the things Gensuite can't do.

Pros

It does basic incident reporting well, and does a good job of managing action items.

Cons

The user interface is ridiculously complex, and cannot be changed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Mike,

Thank you for taking the time to advise of your experience with Gensuite. It is only through feedback such as yours that we are able to improve upon the service that we provide to our valued partners.

We are disappointed to hear that your user experience with Gensuite hasn't been positive and are committed to working with you and the Hawkins team to ensure that Gensuite is configured in an easy to use way for your users and to support your goals and program objectives.

Our VP of Customer Service and Delivery and I would like to have a call with you at your earliest convenience to discuss your needs and to put together an action plan for next steps. We will reach out to you via email to coordinate and look forward to speaking with you. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

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Mike Donaldson

Powerful, but inflexible

2017-01-30

The other downside is that Gensuite was designed for a large company with autonomous facilities, if your company does not fit that model getting custom changes made is difficult, expensive, and still limited.

Pros

Vast capabilities and powerful analytics.

Cons

Not user friendly, not flexible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

5/10

Recommendations to others considering Gensuite

Pretty expensive, but workable.

Source: Capterra
Helpful?   Yes   No
Read more