Benchmark ESG | Gensuite Features

Benchmark ESG | Gensuite

Leading ESG software for operational & compliance excellence

4.32/5 (72 reviews)

Competitor Feature Comparison

API
Air Management
Alerts / Escalation
Alerts/Notifications
Asset Tracking
Audit Management
Audit Planning
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Benchmarking
Change Management
Communications Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Dashboard
Defect Tracking
Document Coding & Control
Document Management
Emissions Inventory
Emissions Management
Employee Training
Energy Management
Environmental Compliance
Equipment Management
Equipment Tracking
Expense Tracking
Fixed Asset Management
Forms Management
Hazardous Materials Management
ISO Compliance
ISO Standards Management
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Inventory Management
Issue Management
KPI Monitoring
Maintenance Management
Maintenance Scheduling
Mobile Access
OSHA Compliance
OSHA Recordkeeping
Occupational Health Management
Performance Metrics
Prioritization
Product Data Management
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Risk Analytics
Risk Assessment
Risk Management
Scheduling
Security Auditing
Supplier Quality Control
Sustainability Management
Tank Inventory
Task Management
Training Management
Visual Analytics
Waste Management
Water Management
Workflow Management
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API
Air Management
Alerts / Escalation
Alerts/Notifications
Asset Tracking
Audit Management
Audit Planning
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Benchmarking
Change Management
Communications Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Dashboard
Defect Tracking
Document Coding & Control
Document Management
Emissions Inventory
Emissions Management
Employee Training
Energy Management
Environmental Compliance
Equipment Management
Equipment Tracking
Expense Tracking
Fixed Asset Management
Forms Management
Hazardous Materials Management
ISO Compliance
ISO Standards Management
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Inventory Management
Issue Management
KPI Monitoring
Maintenance Management
Maintenance Scheduling
Mobile Access
OSHA Compliance
OSHA Recordkeeping
Occupational Health Management
Performance Metrics
Prioritization
Product Data Management
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Risk Analytics
Risk Assessment
Risk Management
Scheduling
Security Auditing
Supplier Quality Control
Sustainability Management
Tank Inventory
Task Management
Training Management
Visual Analytics
Waste Management
Water Management
Workflow Management
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API
Air Management
Alerts / Escalation
Alerts/Notifications
Asset Tracking
Audit Management
Audit Planning
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Benchmarking
Change Management
Communications Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Dashboard
Defect Tracking
Document Coding & Control
Document Management
Emissions Inventory
Emissions Management
Employee Training
Energy Management
Environmental Compliance
Equipment Management
Equipment Tracking
Expense Tracking
Fixed Asset Management
Forms Management
Hazardous Materials Management
ISO Compliance
ISO Standards Management
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Inventory Management
Issue Management
KPI Monitoring
Maintenance Management
Maintenance Scheduling
Mobile Access
OSHA Compliance
OSHA Recordkeeping
Occupational Health Management
Performance Metrics
Prioritization
Product Data Management
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Risk Analytics
Risk Assessment
Risk Management
Scheduling
Security Auditing
Supplier Quality Control
Sustainability Management
Tank Inventory
Task Management
Training Management
Visual Analytics
Waste Management
Water Management
Workflow Management
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Mobile apps

iOS App


3,635 reviews

Requires iOS 12.4 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


483 reviews

Benchmark ESG | Gensuite Feature Reviews

25 reviewers had the following to say about Benchmark ESG | Gensuite's features:

James S.

The system is easy to use and has many features. Some reports are a bit hard to find, but once you

2018-03-14

From and oversite (Corporate) perspective; ease of enterprise management, better data analysis and the ability to proactive manage EHS requirements.

Pros

It is great for tracking incidents, OSHA Logs. The Compliance Calendar and Action Plan are great tools for tracking proactive and reactive action to inspections, incidents and regular requirements.

Cons

Would be nice to have a master list of reports and then be able to select the one I want, instead of going to Injury/Illness, Dashboard, or Insights and analytics and hunt for the one I want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Martha C.

Great management tool to collect & analyze EHS data.

2018-05-02

Systems to track corrective actions, near misses, compliance closures.

Pros

Gensuite also has great workflow capacity and wonderful customer service.

Cons

Not intuitive for first time users. The flexibility and number of features can have a flip side of increased complexity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Thanks for the great review, Martha! The team at Gensuite is thrilled you¿re happy with our software solution and passionate customer service! We are honored to have you as our customer and enjoy our partnership. It is our priority to ensure that every customer has a robust, sustainable solution for enterprise engagement and operational excellence. We are excited to have you participate in the 2018 Gensuite conference this week and can¿t wait to share our ideas for how we can continue to make Gensuite intuitive and easy to use for first time users.

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balaji b.

GM Operations & SCM

2017-01-31

Very nice/good tracking tool, Highly integrated with operational process. Real Differentiatior with key Indicators...like to the remainders which is good option....Ready to use which like "ready to EAT"

Pros

Audit tracking, Compliance calendar, Power Audit tool, Supervisor Score card, Measurement reporting ...etc.

Cons

inputting Incident details

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Benchmark ESG | Gensuite

yes

Source: Capterra
Helpful?   Yes   No
Read more
Rob P.

Provides comprehensive visibility across a geographically challenging portfolio.

2018-03-09

Pros

As a fast-growing company with multiple sites, Gensuite enables us to see critical EHS data from afar.

Cons

One of the challenges we face using Gensuite is that we have to operate as a third-party contractor for another company that uses Gensuite requiring us to input data separately between both instances.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Thanks for the awesome review, Rob! We work hard to meet expectation like yours, and we¿re happy to hear we hit the mark for you. We count ourselves luck for customers like you and truly do appreciate the suggestion for improvement. Gensuite foresees the next generation of compliance and management software integrating with various frontier technologies to connect workforce and management systems. We remain committed to working with Amazon to further enhance our capabilities. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

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Jason B.

Gensuite electronic management system software

2017-11-09

Gensuite is not the least expensive option for management system software.

Pros

Multiple applications available for use with similar design and features for uniformity.

Cons

This is especially true for situations where you may not need to perform the task routinely.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Phanindra L.

EHS Software with Good Functionality for daily Use

2019-09-30

Pros

Also, convenient for our Senior management to use it during the review meetings since this gives us a leverage to show and filter as per our need.

Cons

It is very easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew C.

Gensuite Software Review

2017-02-03

While, the results are satisfactory, the Training Tracker could be more user friendly.

Pros

functions, reporting capability

Cons

Training Tracker, difficult to set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Benchmark ESG | Gensuite

Streamline Training tracker more. Find a way to tie the courses to the training matrix instantly rather than wait 24 hours.

Source: Capterra
Helpful?   Yes   No
Read more
Carl H.

Great System, great support

2020-08-25

Very happy with our decision to engage with Gensuite and one of the best things i have found is there responsiveness to issues and questions and suggestions, its been a pleasure dealing the Gensuite team.

Pros

The customisation of the subcontractor management module, was a key deliverable for us and Gensuite did not disappoint.

Cons

As we work through implementation we have identified opportunities to do things better, such as better integration between plant and inspections forms and search ability of serial numbers for plant and equipment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Igor A.

Complete solution for EHS management and in continuous improvement

2018-03-15

Pros

The tools work integrated making the data have sense in different perspectives of the process.

Cons

Gensuite manages a high volume of data, however the reports available are not always easy to find/generate, beside that, these reports could be more customizable to deliver the insights directly in the tool avoiding the use of external tools - a BI initiative more robust will help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Darrell H.

Visibility

2017-01-30

As more data is accumulated trends are becoming clearer and we are focusing on the areas that we identify.

Pros

Rapid visibility and ongoing notifications

Cons

Complexity of the Training tracker, minor inconveniences in trying to pull specific data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Benchmark ESG | Gensuite

Provide working examples of how the system works (mock company(ies).

Source: Capterra
Helpful?   Yes   No
Read more
Diana C.

Strong customer support team. Modules well designed for EHS management processes.

2018-03-17

Pros

The modules we are using are designed with a similar work flows. Email alerts provide current status and reminder of actions.

Cons

Costs to add additional modules and cost sharing programs when process improvements are designed and implemented.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Diana, Thank you for the excellent review and complimenting the Gensuite Service Delivery team on our commitment to customer service. I am happy to see that our comprehensive program and product offerings service your EHS needs! Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

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Jonathan S.

Regional EHS Manager

2019-05-08

Gensuite has given us the ability begin the tranformation process to digital in way that has not over burdened internal resources nor required a lot of consultants to begin deployment.

Pros

Super fast deployment that is easily scalable across the organization. Apps are initiative making the transition from paper or static databases quick.

Cons

Some of the standard reporting options are limited to a few data points.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jon O.

Best EHS Software

2019-05-08

We have increased near miss reporting and employee engagement beyond expectations

Pros

Training tracker and all the apps have added so much value and help the culture shift in the Organization

Cons

No Security gate log to manage emergency evacuations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Grant C.

Gensuite the good stuff and the bad

2017-02-03

I find that genesuite as a system has a lot to offer our business and can be used to record a valuable data. I find that using gensuite on a day to day business can be very time consuming and consist of a lot of admin to get the data that you require.

Pros

I like the vast array of features and functions that gensuite provides as a system.

Cons

The amount of admin required to run simple reports, I often find that tasks that should take a minute or so to do ens up taking a lot longer, I also feel that some of the forms are very long winded and could be stripped down to capture the essential information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10

Recommendations to others considering Benchmark ESG | Gensuite

Allow for simple data dumps from inspection tool to capture all data and allow the user to filter out as required.

Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Grant, we appreciate you sharing your candid feedback and providing suggestions for improvement. In a recent subscriber-wide user survey we received similar feedback and have structured our 2017 product roadmap plan to include updates for easier reporting, quicker access to full data sets, and simplifying application interfaces. We greatly appreciate the insight you provided on the Inspection Tool and have recently released a series of updates for our subscribers that your comments. We remain committed to working with the Amazon Corp EHS leadership team to further enhance the Inspection Tool for business-specific process needs as well, such as GIS map integration. Since we haven't had any luck connecting with you via phone, please let us know at your earliest convenience when you would be free for a quick call where we can showcase the updates to Inspection Tool and get your feedback. Thanks and we look forward to speaking with you. - Jon Hibbard & The Gensuite Team

Read more
Therron S.

Gensuite Platform

2019-05-09

Replacement of stand alone systems has been great.

Pros

The support team is very helpful and does a great job of responding quickly when assistance is needed. Gensuite replaced several different stand-alone systems we previously used and allows for a one-stop shop where employees can enter or get all of the information they’re after.

Cons

For large data sets, the report pulls are very limited in some cases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt O.

Positive experience, the help me process is bit of a struggle.

2018-03-14

Pros

Inspection Tool, and Training Tracker have been very helpful in regards to tracking training and inspection tool has been key to the recent implementation of our audit process.

Cons

It would be nice to be able to generate automatic reports much easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Matt, thank you for taking the time to share your experience online. We are pleased to hear that two of our applications are meeting Reynolds¿ compliance audit requirements. Our goal is to provide best-in-class software and customer service, and to response to your needs and feedback quickly, efficiently and effectively. We will do some research into the HelpMe requests and make sure the appropriate corrective action is taken to address your concerns moving forward. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

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Harold W.

This EHS Management Software provides a one-stop shop for all our EHS needs.

2018-03-12

Pros

Lastly, we really like how most of the applications are integrated with others, for example; when you conduct an audit, you simply export those items to the action tracking app for tracking purposes.

Cons

For those in my organization, the applications take some time to get used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Harold, thank you for the great review! We¿re so happy that Gensuite is able to meet your specific EHS needs. You can always count on our dedicated team to have extensive support experience and a commitment to produce and service excellence. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

Read more
Laur T.

Frustrated

2017-02-04

Previously, I had a better experience, but currently I have no trust in the data accuracy and quality. We designed a fix to ensure the data matches, but it does not, yet we are still being charged.

Pros

Customization options

Cons

Doesn't work, no accuracy/trust in data, we have to beta test and find flaws

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering Benchmark ESG | Gensuite

Have a sense of urgency and fix the problems. Don't spread the account managers so thin (if that is the problem?)

Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Laura, as I shared with you during our call earlier this month, we truly regret the issues you have been experiencing with your business KPI report and our inadequate follow-up. We are committed to delivering on time, high quality, and customer-centric support, we take your feedback very seriously and we are working hard to resolve these issues to the highest level of your satisfaction.

Based on the feedback provided, we have already implemented a number of resolutions to-date and have also updated the assigned service support team. I look forward to our follow-up call tomorrow where we can take you through the resolutions and propose some additional ideas for your consideration and comment.

- Natasha Porter (EVP & Customer Development Officer) & The Gensuite Team

Read more
Karen W.

What did we do before Gensuite????

2017-01-30

The email generated reminders are so very helpful in assisting you when tasks are due that have been assigned to a specific person; email reminders will generate when closure of a task is due, when documents or reports are do and even notifies the appropriate person(s) when a task is complete and or past due.

Pros

All of its wonderful capabilities and the program is very easy to use.

Cons

The only thing that I can think of is the capability of making more of the data changes within the system that are job or area specific to your company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Benchmark ESG | Gensuite

Once you have the software, spend time in the training sessions that are available to you from the "Help Me," option. These tools are crucial to your understanding of the system and the applications that they have to offer.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Food Production company, 201-500 employees)

Excellent customer service, valuable application.

2018-04-03

Knowing all incidents are being recorded up to OSHA compliance standards is crucial to our operations' success.

Pros

Robust framework allows for excellent incident tracking. Compliance calendar is also very helpful, as is the inspection tool.

Cons

However, the customer service is so good, that they set us straight by showing how certain tasks are performed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Thanks for your feedback and I'm excited to hear that our solutions enable your company to achieve compliance and manage your risks through our integrated system. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

Read more
Howard S.

Good HSMS software

2018-09-27

Very good, one of those that you miss the longer you don't use it.

Pros

Gensuite management software does a lot, it has apps for almost all of your HSE needs.

Cons

As it's one of the biggest there is times when you wish it could be tailored exactly to your needs. Costs are astronomical to make a change to the functionality.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Gensuite


Howard,

Thank you for sharing your experience with Gensuite. We pride ourselves on providing our subscribers with best-in-class solutions & services, so we're very pleased to hear our software met so many of your strategic HSE needs.

Over the last 2 decades, our approach has always been to leverage best practices and shared HSE experience & knowledge to provide a comprehensive solution that can be launched quickly without the need for extensive customization; delivering immediate value and ROI to the organization. For those who desire business-specific configurations, the costs to enhance the tools are proportionate to the scale of the requested change.

Thanks again for your feedback, and we hope to welcome you back into the Gensuite subscriber's community soon!

-Michael Bauer & The Gensuite Team

Read more
Todd A.

Great application, but limited flexibility in terms of reporting...everything is a custom project.

2017-01-30

The team servicing our account seems fairly new and it is taking time to get them up to speed, but that is progressing.

Pros

Scope of applications

Cons

Reporting is not flexible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Benchmark ESG | Gensuite

Help customers more upon initial upload of users and permissions. Advice we received was lacking.

Source: Capterra
Helpful?   Yes   No
Read more
Michael H.

Powerful tool

2017-02-03

That said the data mining is quick and responsive.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
William H.

Gensuite Review

2017-01-30

I use Gensuite for Incidents and Measurements, Compliance Calendar, Safety Dialog, Training Tracker, Safety Risk Assessment.

Pros

The things that I use in Gensuite are in one location.

Cons

Gensuite gets complicated if you are not using it all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Benchmark ESG | Gensuite

Keep it simple for all employees to go into Gensuite and use.

Source: Capterra
Helpful?   Yes   No
Read more
Mary B.

wesome tool! It is a one-stop-shop that stores 100% of all EHS data, and one all employees can use!

2018-03-07

Pros

What our team likes most about Gensuite is that it is one simple tool to manage all EHS and compliance needs, eliminating the use of multiple excel spreadsheets.

Cons

Our team is eager to use Gensuite tools, though the only con is that you have to pay by application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more