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Benchmark Risk + Compliance Logo

Benchmark Risk + Compliance

4.3
(74)

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Leading ESG software for operational & compliance excellence

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(3)

Benchmark Risk + Compliance Pricing

Pricing overview

Value for money rating

4.1

/5

74

Price starts from

Free

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact Gensuite to Schedule a Demo or Request a Free Trial for a full pricing quote.

What users say

I've been using Gensuite for 3 years now, and it's a great product for conducting audits, inspections, and incident investigations. The ACE tool is easy to use as well.
It also provides a cost effective step into the digital system space without investing in elements that the business is not yet ready for.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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EHS software with really great functionality

Reviewed 4 years ago
Pros

The Injury & Illness Recordkeeping functionality is really strong and is built around enabling a company to stay OSHA compliant. The other basic safety program and compliance assurance tools have everything necessary to run a basic EHS program digitally. Beyond that, there are many different tools and suites available to totally manage, expand, and improve an EHS program digitally. Our team really likes the ease of retrieving and seeing data and charts for analysis which makes our jobs so much easier.

Cons

Customization of the platform (if needed) can be difficult, slow, time-consuming, and expensive. The permissions and scope model can be difficult for new users and non-EHS professionals to understand and use.

Vendor response

Max, We appreciate you taking the time to share your experience. It made our day here at Gensuite! We strive to offer the best solutions across enterprise risk management and compliance functions that are flexible enough to meet any business need ¿ large or small, anywhere and in any industry. We are excited and always willing to explore new and creative opportunities that simplify and improve the Gensuite user experience. In fact, we will be exploring more Do It Yourself features during the Gensuite conference this week and value your thoughts, input and ideas.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great management tool to collect & analyze EHS data.

Reviewed 4 years ago

A rich and deep enterprise data set for injury and incident data. Systems to track corrective actions, near misses, compliance closures. Ability to enhance organization learning. Automated alerting systems for management staff.

Pros

Gensuite has tremendous flexibility and many features. Gensuite's ability to analyze information across a large enterprise adds value for my team. Gensuite also has great workflow capacity and wonderful customer service.

Cons

Not intuitive for first time users. The flexibility and number of features can have a flip side of increased complexity.

Vendor response

Thanks for the great review, Martha! The team at Gensuite is thrilled you¿re happy with our software solution and passionate customer service! We are honored to have you as our customer and enjoy our partnership. It is our priority to ensure that every customer has a robust, sustainable solution for enterprise engagement and operational excellence. We are excited to have you participate in the 2018 Gensuite conference this week and can¿t wait to share our ideas for how we can continue to make Gensuite intuitive and easy to use for first time users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Overall, Gensuite has proven to be a valuable tool for our company and we utilize it more every day.

Reviewed 4 years ago

The comprehensive documenting of fleet data such as Events and Injuries allowing our company to leverage our assets for the benefit of our clients, thereby, maximizing our earnings while minimizing expenditures for the short, mid, and long term.

Pros

I value the ease of use as we have over two hundred (200) users/contacts in our organization utilizing Gensuite on a daily basis. The hierarchy of the software is logical and that allows for users to rapidly improve their knowledge of the system. If you possess even moderate computer skills you can easily utilize the Gensuite software.

Cons

We rolled out Gensuite to our fleet over a year ago and the screens we utilized are being replaced with new "Beta" screens. Would have preferred a better rollout of these new screens.

Vendor response

Thanks for the awesome review, Rob! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We are proud to offer a broad array of solutions across diverse operating profiles that allow us to serve our subscribers compliance and performance excellence needs!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Gensuite electronic management system software

Reviewed 5 years ago

Gensuite is not the least expensive option for management system software. They do support the product and have a mind-set for continual improvement. Many different applications available make it likely there is something that will fit your needs.

Pros

Multiple applications available for use with similar design and features for uniformity. Ability to integrate multiple sites and locations. Cloud-based access to information and applications.

Cons

Product support has been lagging at times when there is a problem. Some applications do not have an easy way to find the path to what your are trying to do and can lead to extra time or steps being taken. This is especially true for situations where you may not need to perform the task routinely. Generally there is a lack of ability to customize for unique user preferences in an application.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best EHS Software

Reviewed 3 years ago

We have increased near miss reporting and employee engagement beyond expectations

Pros

Training tracker and all the apps have added so much value and help the culture shift in the Organization

Cons

No Security gate log to manage emergency evacuations

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Enviropacific's journey to digitisation with Gensuite

Reviewed 2 years ago

Our organisation was looking to initiate the transition of our system from the paper based collection of data to a digital solution. We came across Gensuite and knew at once it was the best fit for our business. The simple user interface coupled with a powerful back end means that our users get a system that is easy to use and the business gets a system that provides meaningful data analysis to help improve performance. From initial scoping through to implementation planning and ongoing support has been great, local support backed by global resources means we deal with a small team that understands our business who are supported by a global network of technical specialists able to resolve any issue.

Pros

The modular nature of the platform means the solution can be tailored to suit the business’ needs and this can be expanded over time. It also provides a cost effective step into the digital system space without investing in elements that the business is not yet ready for. The simple user interface, the dedicated App and the ability to configure the platform have provided us with an easy transition to the platform.

Cons

The initial configuration can be overwhelming as the back end of some modules have such an immense capability, whilst this is not inherently a bad thing, it can be daunting at first and can create a need for further development work once the organisations understanding of the application catches up with the capabilities of the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Gensuite use 'outside of their comfort zone'

Reviewed 3 years ago

My organization's use of Gensuite created new challenges for Gensuite; Wakefern is a grocery Co-op with multiple Members and information from one group isn't to be shared with the others; various toll gates had to be created to protect the integrity of Members' information and still allow Wakefern access. I'd like to note that my scoring for Features and functionality was not at the highest but doesn't reflect Gensuite itself. It's based on my division's use of Gensuite which isn't solely Compliance, Safety or Environmental driven. We developed our own use if I&M different than most of your users. Support has been great - always available and accommodating.

Pros

I like the software as it can be applied to multiple tasks and across various user groups. All the information an organization needs is available on one platform.

Cons

Most enhancements come at an additional cost for programming; these enhancements add value to Gensuite as a whole and once the enhancements are made, that creates more opportunities for Gensuite to branch out. With that said, I would suggest a rebate to the organization that funded the programming.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Paper based to digital process improvement for Injury and Incident/Event Management

Reviewed a year ago

The customer service is outstanding and they will not leave you out in the cold. Brief monthly follow up meetings after implantation are very valuable. This is my second experience launching Gensuite, now with a second employer. This experience was just as pleasant as the first. Looking forward to what the future will bring.

Pros

Implementation of various Gensuite Benchmark Digital modules has allowed the city to move from a paper based operation to digital process delivery. It has also allowed the organization to track its risk metrics in a very effective and efficient manner, as it has not had the ability to do this prior to this system launch.

Cons

The system can be customized, but comes with a price. We subscribed to the ready launch instance, and it works well for our needs. It would be nice to be able to 'customize' drop down fields to populate detail specific to our business operations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to navigate, robust data mining, and great value

Reviewed 5 years ago

We are able to combine field observations with data metrics in order to develop and implement more effective compliance programs.

Pros

I like the fact that I can start with a base application and have the opportunity to customize when needed.

Cons

It would benefit subscribers to have more details upfront concerning the support costs (i.e., how they will be managed, what they are used for, and what happens when their is a surplus at the end of the year, etc.).

Vendor response

Thank you so much for taking the time to write a positive review, Charles. We are pleased to hear that our product offerings can serve your business compliance and performance needs. We really appreciate you taking the time out to share your experience with us ¿ and we agree, information is power. We will make sure that the service team schedules time on the next call to discuss the business scope and support costs associated for Wakefern¿s business scale.  - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Inflexible, expensive, and inconsistent.

Reviewed 5 years ago

It helped us to realize exactly what we wanted in EHS software by noting all the things Gensuite can't do.

Pros

If your business is structured exactly like GE, Gensuite will work great for you. It does basic incident reporting well, and does a good job of managing action items.

Cons

The internal architecture of the software is inflexible. It will not allow you to make changes to forms. The user interface is ridiculously complex, and cannot be changed. After four years of use, my employees still complain about how difficult it is to enter information. If you want to make any custom changes, be prepared to open your wallet, and even then it still won't do exactly what you want it to. The user experience is so bad that Gensuite has become a joke for employees (when facing a challenging situation they say "it's still easier than Gensuite).

Vendor response

Mike, Thank you for taking the time to advise of your experience with Gensuite. It is only through feedback such as yours that we are able to improve upon the service that we provide to our valued partners. We are disappointed to hear that your user experience with Gensuite hasn't been positive and are committed to working with you and the Hawkins team to ensure that Gensuite is configured...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Strong customer support team. Modules well designed for EHS management processes.

Reviewed 5 years ago
Pros

The modules we are using are designed with a similar work flows. Email alerts provide current status and reminder of actions. Mobil interface allows users same access when they are remote.

Cons

Costs to add additional modules and cost sharing programs when process improvements are designed and implemented.

Vendor response

Diana, Thank you for the excellent review and complimenting the Gensuite Service Delivery team on our commitment to customer service. I am happy to see that our comprehensive program and product offerings service your EHS needs! Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Powerful, but inflexible

Reviewed 6 years ago

Gensuite has the ability to manage a huge volume of data, and makes it possible to extract and analyze those data. The software is not very user friendly, and many employees who use it infrequently struggle with it. The other downside is that Gensuite was designed for a large company with autonomous facilities, if your company does not fit that model getting custom changes made is difficult, expensive, and still limited.

Pros

Vast capabilities and powerful analytics.

Cons

Not user friendly, not flexible.