GeoOp vs Knack Comparison

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Overview

Leading job management software that saves small businesses in trades and services up to 14 hours a week on admin duties....

Knack helps organizations empower everyday innovators to solve real-world problems. By leveraging Knack’s intuitive platform...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
A$15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

(50)

5

4

3

2

1

24

17

2

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.4

(64)

5

4

3

2

1

39

16

5

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Being paperless is a great selling point for our customers with real time reporting and easy access to our scheduling it gives the customer comfort in knowing that they can see real time progress.
Good product, a few things that need improving but always lovely to deal with and always looking at ways to progress. Really helped my business with multiple technicians on the road.
Invoicing is super easy with the xero integration and it's easy to see a clients entire job history which is a great tool for us.

Pros

Overall, Knack is a fine product, and it was easy to implement and use. However, I do think there are better products out there, and I didn't find it to be worth the price tag given our needs.
One more point can easily be gained by paying attention to the community, which are the fans of their business. The other point can be gained by adding better standard features and design features.
There are a lot of useful options such as searching, various forms and tables. I find it easy to customize although having little background in programming helps but not required.

Cons

Its buggy and has loads of problems, says it saves when I hasn't, constantly freezing, kicking you out, and the customer service is hopeless and unhelpful.
On site information can be overwritten or falsified because the timer is manually started.
When you drag one visit from one day to another, the time in the lower left hand corner of the visit stays the same so it can make it confusing when letting customers know when their actual time is.

Cons

The lack of support and the turn around time for support is difficult. For companies that use as an integral part of their business it is risky for an ordering system, etc.
Fairly expensive considering how unpolished the software is and how woefully awful their customer support is.
Main troubling issue is with how pages and views get created with every menu and link you add. Causing a quickly overwhelming page structure and sitemap.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features5
  • API
  • Access Control
  • Ad hoc Query
  • Ad hoc Reporting
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Auditing
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Calendar Management
  • Change Management
  • Charting
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customizable Branding
  • Dashboard Creation
  • Data Filtering
  • Data Migration
  • Data Visualization
  • Database Integration
  • Digital Signature
  • Document Management
  • Document Storage
  • Email Invitations & Reminders
  • Email Notifications
  • Event Ticketing
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • History Tracking
  • Invoice Management
  • Job Management
  • Job Tracking
  • Password Management
  • Permission Management
  • Purchase Order Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Timer
  • Timesheets
  • Version Control
  • Website Integration
  • Workflow Management
  • eCommerce Integration
  • Total features61
  • API
  • Access Control
  • Ad hoc Query
  • Ad hoc Reporting
  • Application Integration
  • Approval Process Control
  • Archiving & Retention
  • Auditing
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Batch Processing
  • Calendar Management
  • Change Management
  • Charting
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Forms
  • Customizable Branding
  • Dashboard Creation
  • Data Filtering
  • Data Migration
  • Data Visualization
  • Database Integration
  • Digital Signature
  • Document Management
  • Document Storage
  • Email Invitations & Reminders
  • Email Notifications
  • Event Ticketing
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • History Tracking
  • Invoice Management
  • Job Management
  • Job Tracking
  • Password Management
  • Permission Management
  • Purchase Order Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Role-Based Permissions
  • SEO Management
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Task Management
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Timer
  • Timesheets
  • Version Control
  • Website Integration
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations9
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations21
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

GeoOp vs. Knack

See how GeoOp and Knack stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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