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GeoNext vs Soon Comparison

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7shifts

Overview

Leading job management software that saves small businesses in trades and services up to 14 hours a week on admin duties....

Soon is a cloud-based scheduling and collaboration tools for customer service teams. The platform provides tools for managing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

9

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

5

4

3

2

1

27

17

2

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.6

5

4

3

2

1

19

6

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

We now have a real growth plan and confidence that with Geo op we have the ability to double our business in size again and still be able to manage this growth.
The mobility and ease of use has cut the paperwork down to nothing. We run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well.
This is a great app for booking and client management and works really well with invoicing integration. Heaps of awesome features, would definitely recommend.

Pros

The good overview, the easy access and very good help and quick responses from the developers for requests of new functions.
Pleasant intuitive UI, intelligent UX design. Responsive support team, lets me keep all team communication in one place for my sanity aaa.
Me and my collegues arent pleased with Soon. Soon gives us more questions then help.

Cons

On site information can be overwritten or falsified because the timer is manually started.
The reason all this became is that GeoOp is starting to have some really bad Bugs.
And before Geo tries to tear this apart and disguise their lies. This was not one sentence the guy spoke.

Cons

Sometimes there is an error, probably something with cookies so when you delete them it is fixed.
As a user, it is frustrating to not have visibility on other users' schedules. This may be an option open to administrators--I don't know).
Absolutely none, if there's something you don't like they will adjust Soon to your preferences.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features53
  • API
  • Accounting Integration
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Billing & Invoicing
  • Blended Call Center
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Change Management
  • Client Database
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Dispatch Management
  • Document Imaging
  • Drag & Drop
  • Electronic Signature
  • Employee Database
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • Expense Tracking
  • File Storage
  • For HVAC Companies
  • For Locksmiths
  • GPS
  • Group Scheduling
  • Hourly Billing
  • Inbound Call Center
  • Inbox Management
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Job Costing
  • Job Management
  • Job Tracking
  • Labor Forecasting
  • Leave Tracking
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Multi-Location
  • Online Booking
  • Online Invoicing
  • Online Time Clock
  • Outbound Call Center
  • Payment Collection in the Field
  • Payment Processing
  • Progress Tracking
  • Project Time Tracking
  • Project Tracking
  • Quotes/Estimates
  • Real-time Scheduling
  • Records Management
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Schedule Distribution
  • Scheduling
  • Service History
  • Shift Swapping
  • Skills Tracking
  • Status Tracking
  • Task Planning
  • Task Scheduling
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Work Order Management
  • Total features50
  • API
  • Accounting Integration
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Billing & Invoicing
  • Blended Call Center
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Change Management
  • Client Database
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Dispatch Management
  • Document Imaging
  • Drag & Drop
  • Electronic Signature
  • Employee Database
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • Expense Tracking
  • File Storage
  • For HVAC Companies
  • For Locksmiths
  • GPS
  • Group Scheduling
  • Hourly Billing
  • Inbound Call Center
  • Inbox Management
  • Inventory Control
  • Inventory Management
  • Invoice Creation
  • Invoice History
  • Job Costing
  • Job Management
  • Job Tracking
  • Labor Forecasting
  • Leave Tracking
  • Maintenance Scheduling
  • Messaging
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Multi-Location
  • Online Booking
  • Online Invoicing
  • Online Time Clock
  • Outbound Call Center
  • Payment Collection in the Field
  • Payment Processing
  • Progress Tracking
  • Project Time Tracking
  • Project Tracking
  • Quotes/Estimates
  • Real-time Scheduling
  • Records Management
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Schedule Distribution
  • Scheduling
  • Service History
  • Shift Swapping
  • Skills Tracking
  • Status Tracking
  • Task Planning
  • Task Scheduling
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Work Order Management

Integrations

  • Total integrations9
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Ease of use
  • Customer support

Share this review:

GeoNext

Fantastic tool for scheduling!

Reviewed 6 years ago

GeoOp is easy to use and has definitely increased our productivity. Our technicians can spend more time actually doing the job instead of having to complete laborious paperwork, or having to spend ages searching for sites, the navigation system is fantastic. The integration with Xero is awesome no longer do we have to wait for our technicians to get back to the office with paperwork so we can manually enter invoices, our jobs get invoiced as soon our technicians have completed them. Great work GeoOp!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Tracey ! Great to hear you are loving GeoOp.

Overall Rating
  • Value for money
  • Ease of use
  • Customer support

Share this review:

GeoNext

Unreliable, has so much potential but always having issues with tech support

Reviewed 6 years ago

I have been using geeop for over a year and nothing but issues and just having to find work arounds. I give the tech support (Daniel) credit that they acknowledge the issues quickly but getting them fixed can take days or weeks. 1) today is Monday, our busiest day for scheduling and geoop is down again, i can't create any jobs, i can't assign any staff and nothing is saving. This would be a once...

Pros

- integration with XERO. but even this has had its issues in the past.

Cons

- slow and unreliable, constant crashing - app and desktop issues syncing (especially times and flags) - inability to remove days from calendar (we all use macbooks with 11" or 13" small screens and you have to see SAT/SUN on the calendar) which is a wast of 20% of our screen. - clients have to be assigned a physical address when creating them, even though we have no need for one to be entered. Each time we have to make something up. - i could go on...

Vendor response

Hello Andrew – I am very sorry to hear about the problems you have been experiencing. Yesterday we did experience some intermittent performance spikes and these have now all been resolved. I will get our head of support to contact directly today and discuss, can you please email support@geoop.com - Attention Gareth Bristow, and include your business name and contact number so we can call you as soon as possible. Kindest Regards GeoOp

GeoNext vs. Soon

See how GeoNext and Soon stack up against each other by comparing features, pricing, ratings, integrations, security & more.