GeoOp Case Study

GeoOp

Field Service Management made easy for Trades and Services.

4.09/5 (46 reviews)

GeoOp use case: Caitlin Livingston


Verified Reviewer  
20th of September, 2016
GeoOp for my property maintenance company

GeoOp helps us keep track of time, materials, assign work orders, and overall makes my life easier b having everything I need to look back on, on the app. I'm grateful we chose this app over other time management options.

What do you like best?

Ease of use, helpful customer service, good customizable features

What do you dislike?

I'm not too fond of the time change if you need support (they are based in New Zealand), and while I find it easy to use, my employees continually have issues with it on their tablets in the field. I cannot say that's completely GeoOp's fault, however.

Why did you end up selecting GeoOp over other applications?

Because GeoOp had GPS and it integrated with Xero

If so, why did you switch?

Papertrail is awful, hard to keep track of everything, get employees to turn in time correctly, hard to read hand writing.

What is your main use case with GeoOp?

Time management and integrating work orders into invoices on Xero

Give one example how GeoOp has improved the way your organization functions

I can look back immediately on a work order, instead of trying to search through mounds of paper work orders.

Likelihood to recommend

8/10

Time used

6-12 months

Frequency of use

Daily

Rating breakdown

Value for money
Ease of use
Features
Customer support