GoAudits Reviews

creating custom audit forms or checklists, Developing them from initial creation and using them during audits is a straight forwards and intuitive process.Once the report format is chosen, the completion of audits from the stock or custom checklists give clear information for our organisation on how departments, processes and where improvements can be made.

The process for setting up audit schedules is a bit clunky and when dates have to be changed, the only to change audit dates appears to be deletion and re-entering with the same details except for the new planned date.

Thanks for your 5-star review, Geoff. It has been a pleasure working with you and your team over the past six years, and we are pleased that you find the creation of customized audit checklists valuable. We appreciate your feedback on our auditing software, GoAudits. It is great to hear that the software has simplified compliance, audit processes, CAPA management,and other activities for your organization. Thank you again for your continued partnership and support.

I found the app on the phone so easy to use and navigate. The desktop software was a little more complicated but after using it for a month and with the help of goaudits support I was taught all I needed to know. The integration to the business was easy.

Navigating the dashboard and back system was difficult. The reports generated are not in the format or layout I would prefer and find it hard to convert it to what I would like.

Thank you for the honest feedback, we keep improving GoAudits and we hope that you will find our redesigned admin portal is easier to use!

Not so expensive easy to use, management of correttive plans and statistics available

Improvement requests in the past were not easy to have and now we have new persons dedictaed to us in case of needs. We trust also thta the new up will bring improvements.

Dear Monica, thank you for recommending us and pointing out some improvement areas. We're glad to hear that you appreciate your new dedicated account manager, we are looking forward to continue supporting your business. Best wishes from the whole GoAudits team!

The picture upload makes it easy for users to identify the area of concern without writing any text.

Changes of text within individual item are not readily picked up by the system so users need "importing" all the time. At times, the revised text affects the "marking" of the specific item e.g. a "n/a" becomes a "no response", resulting in "fail" for the audit.

Hi Annie. Thank you for your review and feedback. It's great to hear how helpful the pictures feature is to you and your team. Regarding the "importing" issue, thank you for bringing it to our attention. Our team is working on it. You can also contact us anytime and the team will gladly guide you through the process.

That everything is there in front of you. You are able to trend data and see what is good and badWhen filling in a checklist - any issues then a person can be allocated a task and an email sent to them straight away, this is also held on the system to be questioned by managementTaking pictures of issues - "a picture is worth 1000 words" a lot of our operators can see an issue and have never been able to describe it fully - now they are able to show us what they are seeing

The reporting - I would like to be able to see different ways of viewing the information - a standard set up doesn't always work for all customers

Hi Jennifer. We are glad to hear that you received fantastic support from our team and that they were very proactive. Thank you for reviewing GoAudits and highlighting some key features such as trend reports, tasks & workflows, and photo upload functionality. Our goal in creating GoAudits was to make it an easy-to-use, comprehensive, and efficient auditing tool. We appreciate your feedback!

the centralized source for all of our standards

I wish that the custom standards would be included in the main reports of the corresponding department instead of a separate custom report I wish i could manage users myself and make custom audits myselfI also wish we could filter by associate in the analytics dashboard

Hi Kasheena. Thank you for your review and feedback. Our team is constantly working to improve the app, and we are grateful to receive your feedback. We are glad you enjoyed the app and found it good overall.

User friendly, the team can easily see the results and trends

some of the data needs updating which it is

Hi Malcolm, thank you for your review. We are glad you and your team like our instant reports feature. Having a comprehensive, visual overview of audit performance is indeed very useful. Thank you again for reviewing the GoAudits trends report and app.

User friendly, Accurate reporting,Customizable based on internal requirements, Fast response from GoAudit support team

Individualized dashboard for Mobile Users will be an added value.

Thanks for the 5-star review, Sarath. Our GoAudits team always goes the extra mile to ensure our customers receive the best support. We're glad we could simplify your daily operations and that you found both the reporting feature and the app user-friendly.

Go Audits is user-friendly and creates efficiencies needed in our operation. Having recently spent some time with [sensitive content hidden] (our new Account Manager), I am a big fan of the performance, trends and summary tabs. These sections will aid in our effort to achieve our set targets for 2023.

What did you like least about this software? Not applicable.

Hi Peter. Thank you for your 5-star review. We are happy to hear that you found our smart dashboard extremely useful and that our support team provided exceptional support.

The assistance provided and the reporting

Nothing wrong with it, as with every program content is key and needs to be fed by the users.

Thank you, Emmanuele, for the review. Glad you found GoAudits software easy to use and interactive.

Audits took time to complete, but also meant that the clients sometimes didn’t receive the completed report until the next working day or even later. We now save time with instant reports & faster turnaround”

There is nothing You can not like about Go Audits.

Thank you Bill, good to hear GoAudits saves time to you and your customers. Always a pleasure collaborating with you!

Goaudits have helped reduce the paperwork we use and has saved us so much time as we do not need to type up audits in the office, another key feature that has helped us and our clients is the fact it gives us a score, this helps clients see that they are improving and helps them become more motivated to improve. The photos are a great addition as we can edit them which helps clients to see more the information in more detail

N/A - At present there is nothing that we do not like with GoAudits

Thank you Oliver and Hygiene & Safety Consultants for your continued trust!

Ease of use for end users, simple yet effective system

The importing of setting every time you use a mobile device. Would prefer that this was eliminated

Hi, Sam. Thanks for sharing your review and feedback. We're glad you find our mobile auditing app user-friendly, efficient, and effective. Your feedback is greatly appreciated and we will strive to keep up the excellent work.

1) Simple, intuitive audit platform 2) Helpful, friendly support team 3) Very affordable 4) Nice reporting functionality and dashboard.

Form Builder is a little challenging to use for creating long, extensive checklists. A mass upload feature or faster way to create/edit checklists would be helpful.

Hi Brian, Thanks a lot for your honest feedback. We're indeed working on adding features of mass upload for large checklists. Our Support team is also always available to do the heavy lifting on your behalf! Many thanks for your trust.

1.) It's easy to use 2.) Its user friendly

1.) It gets stuck on mobile phones at times.

Hi Arti, Many thanks for taking the time to review GoAudits. We are aware of the app slowness on some mobile devices, our Dev team is working on a new version to specifically address this concern. Don't hesitate to get in touch with our Customer Success team anytime!

The range of pre-built audit templates that are already available for our sector were very welcome and a good starting point. The form builder is also very easy and intuitive to use. The application works flawlessly on smartphones for our users and they took very little time learning how to use it.

The pricing is maybe a little high per user but we feel it will justify itself in the long term in the time it has saved us developing a similar system.

Hi Craig. Thank you for your feedback. We're happy to hear that the form builder was intuitive, easy to use, and that the mobile app worked flawlessly for everyone. Our GoAudits support team is glad to have been of assistance.

Easy to use and very fast and efficient support team.

Nothing, the product is good for our business needs.

Hi Steve. Glad you are having a positive experience with GoAudits, especially with our support team. Thank you for your review.

Software is user friendly, all the features are included in the software. All the features are included in the software. Software gives us a idea of the things which are pending, needed to follow up close the open findings.

All the features are good, which are included in the software.

Hi. Thank you for taking the time to review our GoAudits app. We are glad you found it user-friendly and enjoyed our reporting and action plan features as well.

Good with Mobile Access, easy to work on Dashboard, quick reports, Best Customer support

Camparison is little messy From one Audit to second Audit

Thank you for your review. It's great to hear that our support team is doing an excellent job and you find the dashboards and generating reports easy.

We can add remarks with real time photo

It's better to add pictures options in summary section.

We are happy you had a good experience with GoAudits and have enjoyed the features of the real-time photos. Thank you for your review!

It's easy to use and all the important points are mentioned in the system. Also, it is documented, and we can keep it for reference.

There is no any missing points to be added.

Your feedback is greatly appreciated, Cynthia. GoAudits was created to simplify and streamline inspections. We're glad you're finding the app and documentation useful so far and that we're achieving our goal.

For me as a cluster Ops Manager, The room checks, COM quartely checklist are crucial to be from a compliance perspective. We have recently introduced Service inhibitors which again are of high importance to the needs of our business.

If i am being honest probably the amount of time it has taken to generate our new reporting platform as this really plays a huge part on how we report and escalate new issues that arise

Hi Lee. Thank you for your review and feedback. Our team is optimizing the time it takes to generate a new report. But we are happy to hear the checklists are helpful for you as an OPS Manager. Having regular and quarterly audits plays, without a doubt, a significant role in maintaining the brand's standards across all hotel locations.

user friendly and all the function easy

nothing.. all are friendly and easy for user

Thanks for your review, Abdul. It is great that you have found GoAudits software user-friendly and that all the functions work well for you.

The simplicity of the software and the easy access on the go.

The labelling of the checklists, maybe a better layout for different divisions would be useful.

Thank you for your feedback, Alan. It is great to hear that you have found GoAudits easy to use, convenient while on the go, and extremely helpful in your auditing process.

Ths software is easy to use and user friendly.

We have to import the data on a regularly basis

Thank you for taking the time to share your review. We are glad you found the app easy to use and user-friendly. Please reach out to our customer support team if you need help with data import: support@goaudits.com.