GoProcure Pricing Plan & Cost Guide

GoProcure

All-in-one spend management solution

3.91/5 (22 reviews)

GoProcure Pricing

Pricing model: Subscription

Free Trial: Available

GoProcure offers a Team plan with an annual spend commitment of $2-$10m and Enterprise plan with an annual spend commitment of $10m and above.

Contact GoProcure for specific pricing information.

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GoProcure Pricing Reviews

Pros

  • It's easy to use and there's a lot of product within the software. The customer service reps are friendly and happy to help with any issues.Claudia A.Read the full review
  • I like having the ability to order from essentially any website, meaning that in theory I can get whatever I need from anywhere.Renee R.Read the full review
  • This software is very easy to use and I like that they follow up if anything comes up with your order.Patricia M.Read the full review

Cons

  • Lack of communication on orders when there are problems. Buyers have rude and pushy to my current vendors.Sandy B.Read the full review
  • Rare or no confirmation notification that order has been placed. Too much lag between requesting order and order placement can cause problems when ordering low inventory items.Derek F.Read the full review
  • The time delays and subsequent missed-cost savings is frustrating. Inconsistent customer service is painful.Jenny D.Read the full review
73%
recommended this to a friend or a colleague

8 reviewers had the following to say about GoProcure's pricing:

Troy S.

Very easy to use

Used monthly for 1-2 years
Reviewed 2020-02-17
Review Source: Capterra

Pros
I like how easy it is to copy in a link and it will automatically search to see if there is a cheaper cost at another site.

Cons
Sometimes I put in a link and will not show the product. So i need to search for that item somewhere else.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Drusie T.

GoProcure Survey

Used weekly for 1-2 years
Reviewed 2020-02-20
Review Source: Capterra

Pros
I like that you get choices for best price.

Cons
When searching for a specific item, you get may other items that are ot the size/color you are looking for. Ordering is time consuming. An item that I am searching for might not show up. Then the next time I look it will be available. Often times the item I order is not available and I have to find another seller. Very time consuming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Sandy B.

Go Procure Great concept/poor execution

Used monthly for 6-12 months
Reviewed 2020-02-26
Review Source: Capterra

I don't use GO Procure unless it is absolutely necessary due to issues with tracking and communication with buyers.

Pros
1. the ability to forward a buyer a list of products I need and have them source and price them. 2.

Cons
1.No package tracking available. 2.Lack of communication on orders when there are problems. 3.Buyers have rude and pushy to my current vendors. Vendors have called me to complain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Tarkan G.

Luxottica

Used weekly for 1-2 years
Reviewed 2020-02-18
Review Source: Capterra

Pros
Financial tracking, report generated makes it easier for AP to track

Cons
Not friendly search options. Most of the time item is not available or the price changed. Hard to find what you are searching

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Ebony S.

Concerns and appreciation

Used daily for 6-12 months
Reviewed 2020-02-17
Review Source: Capterra

Getting all Produce in a timely manner

Pros
It's easier to find the items you are looking for

Cons
When you guys send the orders back for cost

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jenny D.

GoProcure

Used weekly for 1-2 years
Reviewed 2020-02-18
Review Source: Capterra

Overall GoProcure is an ok system. I like the idea of having vendors bid for your business but the results are inconsistent. My last bid from over a year ago is still open without a single result.

Pros
With the current updates it's great to be able to create a basket and place a single order.

Cons
The time delays and subsequent missed-cost savings is frustrating. Inconsistent customer service is painful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Paola C.

GoProcure handles all the paperwork hassles so I don't have to

Used monthly for 2+ years
Reviewed 2020-02-18
Review Source: Capterra

I like the convenience of the tool since it saves me time and frustration working with our accounts payable department and it eliminates me as the middle person between accounts payable and the vendor. It's relatively simple to submit requests and get approval quickly. However, I really do wish there would be a way for us to see if an invoice was paid rather than having to ask the Help Desk for status.

Pros
-GoProcure handles the invoice and PO with my company -It's easy to route a payment request to the appropriate approver -Cost center and General Ledger numbers are automatically loaded into a convenient drop-down

Cons
-There is no functionality to find out if an invoice has been paid. -Customer Service isn't instant. It takes up to several days to get a response from anyone at the Help Desk -Vendor doesn't always receive a 1099 and it's difficult to help the vendor troubleshoot since we don't have access to that information.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Derek F.

Good Idea, Poor Implementation

Used monthly for 6-12 months
Reviewed 2020-02-18
Review Source: Capterra

In a word, frustrating.

Pros
When it works as advertised, it saves time.

Cons
Rare or no confirmation notification that order has been placed. Too much lag between requesting order and order placement can cause problems when ordering low inventory items. Difficult to navigate "old orders". No idea how to return an item, assume it would be too cumbersome to go through GoProcure. Rare or no tracking number for orders provided unless specifically requested. I need to get back to work, but there are more complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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