Greetly Receptionist Features

Greetly Receptionist

Greet visitors, accept packages, and GET MORE DONE!

4.95/5 (60 reviews)

Greetly Receptionist Feature Summary

  • Visitor check-in
  • Photo capture
  • Signature capture
  • Non-disclosure agreements (NDAs)
  • Automated notifications
  • Phone/voice notifications
  • Email notification
  • SMS notifications
  • Customizable interface
  • Custom visit reasons
  • Employee search
  • Customizable branding
  • Two-way communication
  • Visitor log
  • Slack notifications
  • Multi-lingual
  • iOS
  • Android
  • iPad
  • Greetly instantly notifies hosts via voice, text or email
  • Customize Greetly based on your brand and reception needs
  • Add your brand logo and colors. 100% white-labeled.
  • Receive instant emails notifications when a visitor arrives
  • Sync Greetly with your employee database
  • Visitors can sign in using their preferred language
  • Greetly instantly notifies hosts via voice, text or email
  • Greetly is the amazing, easy-to-use visitor registration app
  • Find your host fast and easily with Greetly
  • Receive instant text notifications when a visitor arrives
  • Receive instant text notifications when a visitor arrives
  • Can visitor photos during the check in process
  • Have visitors sign NDAs during the check-in process
  • Have visitors sign NDAs during the check-in process
  • Greetly is the amazing, easy-to-use visitor registration app
  • Receive instant emails notifications when a visitor arrives

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Mobile apps

iOS App


10 reviews

See all iPhone Apps

Requires iOS 7.0 or later. Compatible with iPad.

Android App


0 reviews

See all Android Apps

Greetly Receptionist Feature Reviews

25 reviewers had the following to say about Greetly Receptionist's features:

Danielz Schumer

Frees up my employees

2016-10-06

The Greetly software has a feature that allows the individual signage at any time and this keeps us and all employees to act in time and report on duty in the right time, this has helped us to save the resources.

Pros

High level of Automation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Thank you for using Greetly and for your kind review. We are proud to support your firm and your visitors.

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Judy Miller

The best visitor management system

2016-12-09

Greetly allowed us to customize the app so it looked like we had designed it for ourselves.

Pros

Lots of customization options.

Cons

Ummmm, can't think of any.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Greetly Receptionist

If you care about your brand, or the look and feel of your reception area, Greetly is the best.

Source: Capterra
Helpful?   Yes   No

Response from Greetly


Thank you Judy for selecting Greetly for digital visitor management and for the positive review.

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David Lopez

Great Product, Very Responsive Organization

2019-02-26

Pros

Very easy to work with, very configurable.

Cons

No real complaints so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Thank you David for your review of Greetly. We take pride in being able to serve large organizations such as Office Evolution and are excited that we are achieving your lofty expectations.

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Kaz Spillman

Good System!

2019-10-23

The owner of the parcel can also see the barcode and other info on the package from the photo which is sent within the notification email that they receive through the Greetly system.

Pros

The fact that you can track what packages have been collected and by who.

Cons

Took a little time to get to grips on how to set it up, but the people at Greetly kindly scheduled an online meeting to answer any questions we had.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carmen Elena Escobar

This is most valuable piece of software I have found

2018-03-12

I have implemented this with my receptionist and we have solved a huge issue we were having with data access and time

Pros

Starting a new business is not always as easy as you may think, I have been struggling with my receptionist for years, I have changed employees several times because everyone works differently, Once of the recommended Greetly as she worked with the in the previous company she was working, I think is the best decision I have made in the past year zero problems with the reception now.

Cons

When I started using it I seems a little bit complicated for a woman who is not used to work with technology and apps, but once you overcome this time everything starts to work fine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Thank you for reviewing Greetly, Carmen. We appreciate your vote of confidence and are excited to continue to serve you and your visitors.

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Mario pirlo

Improve the delivery speed

2016-10-13

We are running a start up Ad Agency and the clientele is overwhelmingly increasing which requires the good system management tools like Greetly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Thank you for your review of the Greetly digital visitor management solution. We appreciate your patronage.

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McCoy Dannie

Relatively cheaper but extremely helpful

2016-10-07

Greetly is Incorporated into the daily management system of our suites and this has improved the professionalism in services delivery while getting all this a very low cost compared to the past obligations we had to the staff members.

Pros

The services are professional and prompt

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Dannie, we appreciate your review of Greetly visitor management solution. Thanks to our partnership with WUN / Happy Desk, Greetly is part of a 360 degree solution helping shared workspaces like yours efficiently operate their businesses. We hope to see you soon at an upcoming GWA or GCUC event.

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Joel N

Great tool for startups

2019-02-04

Pros

I like the price and the easy-to-use interface.

Cons

I'm ready for some features that integrate Slack more fluidly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Roland Foods has been a great Greetly customer. They make the most of our features and give us great input into what we should build next. Thank you for all of that and for leaving Greetly such a great review here on Capterra.

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Akshay Kumar

Greetly is really useful to make the communication easier and has great customer support.

2018-06-13

Pros

I really like the functionality of this app as everything is customizable. My clients are happy because they can manage better their time.

Cons

We use this software on regular basis and its very helpful to manage everything and save our time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Greetly


Akshay, thanks for taking the time to review Greetly. We strive for modern office reception and are excited we are meeting your firm's needs. Thank you again.

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Nicholas Rickets

Efficiency in serving our clients

2016-10-05

Our PR firm is making the real impact in the few years we have been operating seeing startup blossom and Greetly has worked a round the clock to make sure clients are served all in time, including the Delivery men to our offices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Thank you Nicholas for sharing your Greetly experience.

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Lucy Savvie

Important for the daily operations

2016-11-30

This user friendly App has brought a whole new feeling and customer realted service in our real estate firm, managing high volumes of visitors on a daily basis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Lucy, as you know, Greetly is the amazingly customizable iPad reception app. We are so excited you were willing to share such a positive review with the community digital visitor management community. Thank you.

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Anonymous
(Mechanical or Industrial Engineering company, 201-500 employees)

Set it and forget it, but really don't because it's fun to play with.

2018-11-29

Our company opted to get 3rd party stands with some tablets we had on hand, this increased setup time as I had re-invent something I knew already existed through Greetly.

Pros

It's a set it and forget it tool, once configured there is very little that needs to be done on the administration side.

Cons

Our actual receptionists now have no excuses as to why what happened to those who enter our building as it is all logged. Not really a con from an administration side.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Thanks for leaving such a great review of Greetly. We are glad we Save Your ADMINutes for you and your receptionists.

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Henrik Damian

Great customer support at our start-up

2016-11-17

As a startup in the Real Estate sector, we are using Greetly for our clientele appointments and this has given us a Great customer support, in a more efficient and friendly manner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Thank you for the kind words Kenrik. We appreciate the opportunity to support your company and your visitors.

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Monica Williams

Saved us lot of money!

2018-03-05

Pros

Greetly helpt me like a real recepcionist, making my schedule everyday and giving to my contributors the chance to organize their time too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Greetings Monica, A quick note of appreciation for taking a moment to review Greetly here on Capterra. We are ecstatic by your stellar review.

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Samantha Klein

Quick and easy way to increase efficiency at a busy reception station

2018-12-12

On a daily basis two thirds of the former foot traffic is being handled by the Kiosk, allowing our staff to focus on and provide the best service possible to our clients.

Pros

- Quick to set up and install - Easy End User interface - Flexible and easy to make changes - Staff access to maintain contact information and status - Low cost entry for large payoff

Cons

Overall very functional and good level of flexibility to make it fit our unique needs but the following improvements to central administration and roles would be really helpful: - Would like ability to create buttons and waiver forms that I can push to multiple lobby locations, currently you must set up each location from scratch - Ability to view visitor logs for account and filter by location as desired, currently must go to a different page to see each locations log - Role for staff that allows them to view and manage user log without access to other set-up options - Ability for staff to put an auto text response to notifications that would be sent to the phone number entered by the client

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Thank you Samantha. We know how important your work is serving the people of Marin County in Northern California and we are glad we facilitate you and your team's ability to get more done. Thank you for the positive review and we have taken your feedback to heart (and the product team).

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Hugo Lewis

Great product for a small business

2019-10-29

Not disappointed at all by the product and it has helped us to move away from two part time receptionists which was no longer viable for our small business.

Pros

Easy to set up and plenty of support along the way.

Cons

Perhaps could do with increased functionality as long as it doesn't compromise simplicity and a more modern interface, such as the look and feel of Xero for example.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Linda Cherylh

Verified Reviewer

Its allowing me to manage my clients easily.

2018-03-21

Pros

My company “Friendly Interior Design” manages our clients with great ease.

Cons

There is nothing to discuss here as the app is perfect and there is no flaw I faced yet so this is h highly recommended.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No

Response from Greetly


Linda, thanks for taking time out of your busy schedule to review Greetly's visitor check in app. We are glad is it meeting and exceeding the needs of your organization.

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Michael Bently

"Good customer treat"

2016-09-27

We are a leisure company providing a line of services but we decided to make Greetly our receptionist to cater for the visitors and recording their information, Its doing great so far and the results are awesome.

Pros

Saves us time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Michael, Thank you so much for being a great Greetly client and for your positive review. Many small businesses love Greetly, the incredibly customizable digital visitor management solution.

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Andy Scovich

The Flexibility nad speedy services

2016-11-30

The ipad seervice is helping me to get better with the customer handling in a very short time possible and this means Ihave the visitor's information recorded all the time, as I concentrate on the production.

Pros

Easy to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Thank you for writing such a great review of Greetly. We are ecstatic that you appreciate our iPad reception app for digital visitor management.

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Mark Frank

Great, customizable iPad reception app and service!

2016-06-30

We've been using Greetly for 6 of our locations since mid-2015 and have been extremely happy with the overall experience!

Pros

Very customizable and fits our needs perfectly.

Cons

We'd like it to tie in to our proprietary software system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Thank you Mark and SonderMind for your support of Greetly. The work you do is so important, and we are glad to play a small role in your success across six locations, and growing fast.

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Peter Johnson

I could improve my relations with my clients

2018-03-05

Pros

As a doctor my time is critical, thanks to greetly I have control over my time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Greetings Peter, We are glad you took the time to tell people about your success with Greetly's digital reception app. We look forward to continuing to serve you and your patients.

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Ben Massucco

Very valuable product that takes the place of a full time receptionist at our office

2019-09-10

Great experience. Very easy to set up and start using immediately.

Pros

Costs considerably less than a full time receptionist.

Cons

I wish that the number that it calls / texts from to alert employees of a visitor would show up as Greetly or Virtual Receptionist on caller ID. It calls from a Colorado number that can easily be mistaken for spam and not answered. That has been the only complaint from employees at my office.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Thank you Ben for carving out the time to review Greetly. And for your kind words. Good news! The ability to customize the phone number that Greetly voice and sms/text notifications come from will be available very soon. We are thankful for the opportunity to continue to serve you and Beco Construction.

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Karla Nash

A simple solution for a huge problem

2018-03-05

I could improve my team's work and mine. My clients are happy with this app too.

Pros

Me and my clients use it every time. I'm glad I find it becasue I could improve my work as a community manager.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Karla, so glad Greetly has been the perfect visitor management application for you and your visitors. Thank you for the review.

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Anonymous
(Consumer Goods company, 1001-5000 employees)

Helped reduce workload of receptionist at our office

2018-10-24

Pros

Our receptionist was often bogged down with customers walking in, and they can now use Greetly to save time on checking in clients, and notify the employee that a customer has arrived.

Cons

I think it is a bit expensive for the value it brings. Not a huge con, just good to note.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Greetings and thank you for taking the time to review Greetly. So glad we have freed up your receptionist to work on the most valuable items around the office.

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Alex Quin

Greetly is an excellent receptionist tool

2018-08-15

Pros

There's plenty of space for buttons, there's a good amount of customization available, and it also is able to be integrated with Operate, if necessary.

Cons

Other similar software allowed for custom pictures or icons for the button, which is sorely missed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Greetly


Greetings Alex, Thank you sincerely for taking the time to leave Greetly a review. And such kind words to boot. We love supporting Workability right here in Greetly's hometown of Denver.

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