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Guardhouse vs Novagems Comparison

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Overview

Guardhouse is an end-to-end workforce management system custom-built for security companies which enables open communication...

Novagems is a workforce management software that helps businesses manage and track activities of security guards. Managers...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

150

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

14

5

4

3

2

1

12

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

17

5

4

3

2

1

11

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Guardhouse has many amazing functions. It has helped us to not only efficiently roster security operatives, but ensure they are always compliant, thanks to the live license checks through SLED.
The ease of use for administration and users of Guardhouse is wonderful, and the customer service and support is second to none.
Integration into our business was smooth, we had and still have ongoing support from the team who are happy and capable to assist with any issues or changes we desire.

Pros

I also love being able to call customer service anytime I need help. Sensitive content hidden] is AMAZING.
We love the ease of use, the editable geofence, the ability to schedule guards easily, and open up new job sites and get guards set up.
The Novagems software has provided our company a superb timekeeping and tracking experience.

Cons

The thing that is annoying is that i cant change someone Email address.
As with most applications these days, it is online, so if there is internet issues, it can be hard to access, but that is in no way a fault of Guardhouse.
The ability for Management to sign guards in or out from a mobile device to a shift. In case guard is in a mobile dead zone).

Cons

The mobil app is hard to work with on the go. Not having time off makes things hard.
One problem I faced was getting the entire team onboard.
Sometimes the app crashes or the GPS lag sometimes.
  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review24 days ago

Key features

  • Total features53
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Client Portal
  • Clock In/Out
  • Compliance Management
  • Compliance Tracking
  • Contract/License Management
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Dispatch Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Management
  • GPS
  • Geolocation
  • Historical Reporting
  • Investigation Management
  • Job Management
  • Labor Forecasting
  • Maintenance Scheduling
  • Mobile Access
  • Online Time Clock
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Safety Incident Management
  • Schedule Distribution
  • Scheduling
  • Security Management
  • Self Service Portal
  • Service History
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Task Scheduling
  • Territory Management
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • User Profiles
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visitor Management
  • Work Order Management
  • Workflow Management
  • Total features53
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Client Portal
  • Clock In/Out
  • Compliance Management
  • Compliance Tracking
  • Contract/License Management
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Dispatch Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Management
  • GPS
  • Geolocation
  • Historical Reporting
  • Investigation Management
  • Job Management
  • Labor Forecasting
  • Maintenance Scheduling
  • Mobile Access
  • Online Time Clock
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Safety Incident Management
  • Schedule Distribution
  • Scheduling
  • Security Management
  • Self Service Portal
  • Service History
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Task Scheduling
  • Territory Management
  • Third-Party Integrations
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • User Profiles
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visitor Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations2
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier