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Handshake

The B2B Commerce Platform for Manufacturers & Distributors

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Handshake Pricing, Features, Reviews and Alternatives

Handshake product overview

What is Handshake?

Founded in 2010, Handshake is the leading sales order management platform for wholesale, providing mobile apps for field sales and B2B eCommerce solutions to brands. Headquartered in New York City, Handshake’s technology enables wholesale brands to offer a modern sales experience, sell more products using customer data, speed up order fulfillment times and eliminate human error from the sales process. Handshake is backed by Emergence Capital, SoftTech VC, MHS Capital, High Peaks Venture Partners, BOLDstart Ventures and Point Nine Capital.

Key benefits of using Handshake

- Proven ability to increase average order size, reduce order processing overhead and speed fulfillment times
- Intuitive order writing interface, built based on years of experience in wholesale distribution
- Industry leading, advanced sync technology allows Handshake to switch easily between online and offline environments
- Scalable and stable enough to support large distributed sales teams, with complex product and pricing
- Success with deployments for global brands and small businesses alike

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Live Online
Videos
Webinars

Handshake pricing information

Value for money

4.6

/5

132

Starting from

$

39.95

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Handshake features

Functionality

4.2

/5

132
Total Features78 7 categories

Most valued features by users

Alerts/Notifications
Reporting/Analytics
Activity Dashboard
API
Inventory Management
Mobile Access
Data Import/Export
Customizable Reports

Functionality contenders

Handshake users reviews

Overall rating

4.5

/5

132

Positive reviews

90%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.77/10
Rating distribution

5

4

3

2

1

82

37

6

5

2

Pros
Handshake is great because it is easy to use and it is a free resource. I work for a staffing agency so when we need someone in more of an entry level role, this is a great place to find someone.

DF

Dawn F.

Its a super easy B2B platform, good for small businesses. Also has a great customer service.

AB

Amanda B.

Handshake was perfect for what we were doing and very affordable. It is refreshing to have a system like this available to small businesses.

MD

Meagan D.

Cons
It's impossible to entirely keep out spam, but I was very surprised to find so much spam on Handshake.

AR

Anonymous Reviewer

Some application requirements make it difficult to apply simply because the software doesn't allow for empty fields with requirements. Make sure you fill out your profile entirely to avoid this.

Kirk L.

Too many questions without adequate explanations. I was confused as to if I needed to fill a box out or if my answer was the correct on to post the job.

KC

Kris C.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

a free alternative to other job listing sites!

Reviewed 3 months ago

I love this product because it allows your listing to be shared with colleges, which is very useful if you want to recruit college students.

Pros

Handshake is definitely an underrated gem, to say the least. Other platforms are quite expensive to post jobs, but this one is for free! Even though it is free, it does not diminish its features. You, as an employer, get to reach out to many schools and showcase your listings to many colleges. I've gotten great candidates from this site and I like how it caters to college students.

Cons

One of the things that is slightly annoying is that it takes a while for the listing to get approved on schools' pages. I do understand that you need to meet certain criteria, but it's not standardized across the board, therefore it gets confusing when trying to maintain your listing with different schools.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Save Time with Handshake

Reviewed 6 years ago

We provided our 65 sales reps with iPad back in 2010 and wanted to utilize it to it's full extent with apps that saved the sales reps time and saved us money. Handshake accomplished both of those. Back then- sales reps were handwriting order forms and faxing them to our customer service dept. Then we had 4 people in our home office manually entering those orders! That is so much wasted time on both...

Pros

Great customer service, very knowledgeable and courteous. They have a great team at Handshake- from the CEO to the Customer Support Specialists. There are no regrets with choosing Handshake for our sales rep ordering tool.

Cons

Just keep doing what you are doing Handshake!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Helped Me Get My First Job

Reviewed a month ago

Handshake catered to my expectations from employers and has even helped me get my first job. It is exceptional !

Pros

This software was easy to navigate and most importantly you can edit and upload resumes and cover letters.

Cons

Sometimes the software lags or does not load quick enough and I really hope they can resolve this issue soon because it is a very resourceful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Disappointing partnership

Reviewed 2 years ago

This is absolutely the worst company we have partnered with in my 12 years with my business. Their customer service is simply horrible and I'm worried they almost got shut down because they weren't PCI compliant even though they told us they were. They gave us 2 days. Yes, 2 days to find a new CC processor and have it setup. You can only use their specific processors which don't even work with all...

Pros

I liked the simplicity of it. It is a very basic system.

Cons

Disappointed in the promises made about the product and the contract put in place. Horrible to pay up front for the year.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Have not written an order for over 3 years

Reviewed 6 years ago

For producing orders quickly and reliably there is no equivalent app for electronic devices. it is slick and easy to use for my sales team. I use it on my iPhone 6 plus as my preferred device for creating orders as the iPad is sometimes not on me so I can run everything from this device including upto date sales reports. If a customer rings I can do the order there and then while on handsfree. I have all there sales history and the sales can be confirmed, emailed to client and in the office within seconds of saying good bye to my client. It does not get any better than this for creating orders.

Pros

Not complicated Can be used on iPhone or iPad Very very quick and we have thousands of skus and each reps produces up to10 orders a day and we have had not a single issue in 3 years Customer history is an invaluable sales tool Customer support the best I've ever experienced considering we are in Australia and there in USA Product matrix or variants

Cons

Not a single Con but Wishlist Able to produce a customer credit easily Customer history sorted there category in addition to the default date taken A user field that can be used to sort and filter customers by a unique run code A 4x2 grid or similar for showing product catalogue as we have to many products for the single item view

Handshake FAQs and common questions

Handshake has the following pricing plans:
Starting from: $39.95/month
Pricing model: Subscription
Free Trial: Available


Handshake has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Handshake supports the following languages:
English, Dutch, Italian, French, Portuguese, Spanish, German


Handshake supports the following devices:
iPhone, iPad


Yes, Handshake has an API available for use.


Handshake integrates with the following applications:
Sage CRM, Google Analytics, Dropbox Business, Crazy Egg, DEAR Inventory, Fishbowl, QuickBooks Online Advanced, Infor ERP, Google Drive, Dynamics 365, NetSuite, Sage 50cloud, Salesforce Sales Cloud, Sage 500, LiveChat, Microsoft Dynamics 365 Business Central, QuickBooks Online, Olark, SAP BusinessObjects, Mailchimp, Unleashed Software, Epicor Financial Management, Oracle JD Edwards EnterpriseOne, Microsoft Dynamics GP


Handshake offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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