Handshake Features

Handshake

The B2B Commerce Platform for Manufacturers & Distributors

4.46/5 (134 reviews)

Competitor Feature Comparison

API
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Application Management
Authentication
Backorder Management
Barcode / Ticket Scanning
Barcode Printing
Barcode Recognition
Barcoding/RFID
CRM
Cataloging/Categorization
Channel Management
Communication Management
Contact Database
Contract Pricing
Customer Accounts
Customer Activity Tracking
Customer Database
Customer Experience Management
Customer History
Customer Management
Customer Segmentation
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
ERP
Electronic Payments
Electronic Signature
Electronic Submission
Email Marketing
Employee Management
For B2B
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Kitting
List Management
Loyalty Program
Marketplace Integration
Mobile Access
Mobile Commerce
Mobile Signature Capture
Multi-Channel Distribution
Multi-Channel Marketing
Multi-Company
Multi-Country
Multi-Currency
Multi-Location
Multi-Store
Offline Access
Online Catalog
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Payment Options
Personalization
Point of Sale (POS)
Product Catalog
Product Data Management
Promotions Management
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Order Entry
Recurring Orders
Remote Order Entry
Reordering
Reporting/Analytics
Returns Management
Role-Based Permissions
Rules-Based Workflow
Sales Automation
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Shipping Management
Shopping Cart
Special Order Management
Task Progress Tracking
Templates
Third Party Integrations
User Management
Warehouse Management
eCommerce Management
Learn moreCompare App
API
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Application Management
Authentication
Backorder Management
Barcode / Ticket Scanning
Barcode Printing
Barcode Recognition
Barcoding/RFID
CRM
Cataloging/Categorization
Channel Management
Communication Management
Contact Database
Contract Pricing
Customer Accounts
Customer Activity Tracking
Customer Database
Customer Experience Management
Customer History
Customer Management
Customer Segmentation
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
ERP
Electronic Payments
Electronic Signature
Electronic Submission
Email Marketing
Employee Management
For B2B
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Kitting
List Management
Loyalty Program
Marketplace Integration
Mobile Access
Mobile Commerce
Mobile Signature Capture
Multi-Channel Distribution
Multi-Channel Marketing
Multi-Company
Multi-Country
Multi-Currency
Multi-Location
Multi-Store
Offline Access
Online Catalog
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Payment Options
Personalization
Point of Sale (POS)
Product Catalog
Product Data Management
Promotions Management
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Order Entry
Recurring Orders
Remote Order Entry
Reordering
Reporting/Analytics
Returns Management
Role-Based Permissions
Rules-Based Workflow
Sales Automation
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Shipping Management
Shopping Cart
Special Order Management
Task Progress Tracking
Templates
Third Party Integrations
User Management
Warehouse Management
eCommerce Management
Visit WebsiteCompare App
API
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Application Management
Authentication
Backorder Management
Barcode / Ticket Scanning
Barcode Printing
Barcode Recognition
Barcoding/RFID
CRM
Cataloging/Categorization
Channel Management
Communication Management
Contact Database
Contract Pricing
Customer Accounts
Customer Activity Tracking
Customer Database
Customer Experience Management
Customer History
Customer Management
Customer Segmentation
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
ERP
Electronic Payments
Electronic Signature
Electronic Submission
Email Marketing
Employee Management
For B2B
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Kitting
List Management
Loyalty Program
Marketplace Integration
Mobile Access
Mobile Commerce
Mobile Signature Capture
Multi-Channel Distribution
Multi-Channel Marketing
Multi-Company
Multi-Country
Multi-Currency
Multi-Location
Multi-Store
Offline Access
Online Catalog
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Payment Options
Personalization
Point of Sale (POS)
Product Catalog
Product Data Management
Promotions Management
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Order Entry
Recurring Orders
Remote Order Entry
Reordering
Reporting/Analytics
Returns Management
Role-Based Permissions
Rules-Based Workflow
Sales Automation
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Shipping Management
Shopping Cart
Special Order Management
Task Progress Tracking
Templates
Third Party Integrations
User Management
Warehouse Management
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


292 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Handshake Feature Reviews

25 reviewers had the following to say about Handshake's features:

James T.

Handshake is what you need for POS

2018-11-09

Extremely easy to use and effective software, outstanding responsive support.

Pros

Handshake makes inventory management, POS, product upload a breeze.

Cons

Would like to see it on Android as well as iOS.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
AM S.

Verified Reviewer

Time Saving App for ecommerce

2019-01-05

Pros

Its simple and easy to use, add products, check orders, order history and reports. Its great application for tracking orders at trade shows & exhibitions.

Cons

a few time face issue in leading credit card information, however its great experience to use Handshake.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
Elizabeth S.

Verified Reviewer

The perfect app for writing orders at trade shows!

2015-08-11

The user interface is clean and easy to navigate which is certainly important when taking a customer's order as it eliminates room for error.

Pros

Usability, clean interface, speed, reporting options

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
Read more
Sarah Q.

Great Program- hoping for more integration

2018-10-31

We are solving many many communication issues, also helps coordinator normalize tasks like order placing.

Pros

ease of use, clear communications with all of our teams

Cons

lack of integration into Dynamics 365 for order placing (still a manual process for us), looking for more updates on adding shipment tracking & invoicing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Melanie E.

Overall very good

2018-04-10

Pros

Ease of use, inventory is updated with each sync, ability to use bluetooth scanner, reports are easy to run

Cons

Seems like the program "freezes" on occasion, unable to open an existing order. Only retains orders for approx. 60 days

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
sue c.

great ordering tool

2018-01-25

Pros

The ability to add images and on the spot reporting of customer history

Cons

Needs a better back of house reporting system , the ability to choose date ranges and the ability to filter brands

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Research company, 5001-10000 employees)

Helps you get a job!

2019-12-11

Handshake has helped me find jobs and has made job searching a easier process.

Pros

I really like the opportunities that this software provides. It allows students to reach out an contact employers about jobs that are relevant to their studies.

Cons

Sometimes it is hard to go through all of the information and I wish there was a better filtering system for search results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica S.

I use handshake to enter orders in my role in outside sales.

2018-01-12

Pros

I love being able to enter orders in the field, so they are place din real time. The product images are right next to the description, making it very easy to review the orders with the customer.

Cons

I wish there was a way to integrate the items that are out of stock with this software, so we would not be able to place an item that is currently out of stock.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Michael B.

Excellent, use everyday to process orders

2017-11-24

Clear understanding and quick reference of how much my clients order

Pros

Really like the reports section and being able to see all orders from a particular time period.

Cons

A little clumsy when looking at past orders for clients. List scrolls back up when get out of an order's details. Would like to see a list of products in the order history list for quick reference.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Todd C.

Awesome going paperless

2017-11-20

Day to day time saver

Pros

No more paperwork on dashboard I like I can get signature and email on the spot.

Cons

When I go to it and times halfway through it takes me back to main screen and I have to remember where I was

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nina N.

Easy and clean

2017-12-12

Pros

Easy to navigate. Love that you can attach photos of your products.

Cons

No order tracking. When there is an issue and you email support, they only have data for up to 5 days then all the information disappears so it is hard to solve a system issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Christine K.

Great employment and internship software

2021-07-26

Handshake has been a great resource for our company in our search to add to our team.

Pros

The ease of only having to post our opportunities on one website saved on many hours of emailing and tracking. Instead of having to contact each university we were able to post once and select many universities.

Cons

Hopefully they will join to make things even easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bud W.

Love the program, but it kicks me out sometimes when I'm taking inventory

2018-04-20

Pros

Quicker than paper inventory. Lots of good data available.

Cons

With the application that we USA, the pictures should be sharper for color separation and the product names, sizes and inventory availability should be on one page to expedite ordering.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Bethany T.

Great for Trade Shows

2018-11-16

Pros

I love that it includes images and sends the customer pictures of what they ordered. We have a Christmas-based business and sometimes our customers will buy something in February that they don't want shipped to them until October so being able to remind them with pictures of what they ordered is fabulous.

Cons

I would love to put my inventory numbers in before a trade show so that I don't oversell beyond what I have in stock.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 11-50 employees)

Good for meeting coordination

2020-07-28

Very useful for professional development in many ways, and I hope students with access to it take the time to try and explore the options.

Pros

Very basic operation, quick to use, and very easy. I'd recommend this to anyone working with students, as it's a great tool for professional development.

Cons

Also, the search functions are useful, but could use more options for narrowing down results.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
david j.

As a non tech 68 year old I was apprehensive, now I can't imagine doing without it.

2017-11-20

Pros

Having a current inventory status info lowers Back orders.

Cons

Using the flagging operation is of the CIR is tedious. The result with a single order with both credits and order. these should be able to separate and compare numbers

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Sydney P.

Verified Reviewer

Best trade show app I've used yet

2015-08-04

For the cost & export ability to Quickbooks, Handshake packs a punch.

Pros

exporting, user friendly, cost

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Saishree B.

Handshake Review

2019-12-13

However, the user interface and filtering system can use some work.

Pros

By including information such as a picture, resume and skills it makes it much easier for employers to find me.

Cons

What I like least about Handshake is the job filtering system.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 501-1000 employees)

Excellent Resource for Internships and Full Time Employment Opportunities

2019-12-03

Positive experience, but would like to continue to see improvements or update to the software to make it even better.

Pros

Internships, co-op opportunities, and full time employment positions can be posted/updated here.

Cons

I wish some of the notifications could be more filtered than they already are.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kate H.

Good product

2020-06-16

Handshake makes the campus recruiting process easier.

Pros

Handshake is useful in the campus recruiting process and provides an easy platform to recruit across multiple campuses.

Cons

I used the resume-to-photo feature at a career fair, and, although it is helpful, it needs a little more work to be helpful in real-time. Should also be used on a phone rather than a ipad.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kerry P.

Verified Reviewer

Have not written an order for over 3 years

2015-08-04

I use it on my iPhone 6 plus as my preferred device for creating orders as the iPad is sometimes not on me so I can run everything from this device including upto date sales reports. If a customer rings I can do the order there and then while on handsfree.

Pros

Not complicated Can be used on iPhone or iPad Very very quick and we have thousands of skus and each reps produces up to10 orders a day and we have had not a single issue in 3 years Customer history is an invaluable sales tool Customer support the best I've ever experienced considering we are in Australia and there in USA Product matrix or variants

Cons

Not a single Con but Wishlist Able to produce a customer credit easily Customer history sorted there category in addition to the default date taken A user field that can be used to sort and filter customers by a unique run code A 4x2 grid or similar for showing product catalogue as we have to many products for the single item view

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Zack F.

Way to many issues. Stay in constant contact with customer support

2018-05-22

Syncs with QB, allows our team o be more connected

Pros

HS is very easy to be mobile with it. HS allows use without having internet which is great for our company.

Cons

Barcode import didn't work so had to change each manually after customer support didn't have a solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Brendon B.

Verified Reviewer

Save time on orders - make it easy, fast and reliable.

2018-07-16

Pros

We chose this application in order to have static content not relying on an internet connection, and we stayed for the extensive customization and the well-written API.

Cons

Handshake billing has proven to be quite inflexible about subscription and payment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
larry w.

HS is a great order writing app. it has changed my life, my company's life & my sales reps lives

2017-11-20

as i explained in all the other questions, handshake simplifies and speeds up order writing, order transmission, submitting possible orders to clients, the many reports help alot, and on and on.

Pros

handshake is easy to use, lots of options, speeds up the order writing & transmission process, great customer service

Cons

there are some features that i wish could be changed, and most eventually get changed, but not all for example, i wish a product could be listed on more than one category

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chrissy B.

I love that it is easy, simple, and quick!

2017-11-15

Pros

What I like most about Handshake is that it is a simple set up process to enter customers and products and customer service is great! It also has Q & A section and tutorials available which is so helpful.

Cons

I would also like to be able to run reports from the desktop version instead of switching between the ipad and computer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more