HappyCo Features

HappyCo

Digital inspections platform

4.37/5 (19 reviews)

HappyCo Feature Summary

  • Manage the inspections process from the web
  • Available for iOS & Android
  • Custom ratings, scoring & digital photos
  • Share completed reports via email
  • Folder structure & user permissions
  • Documents stored on 99.99% uptime AWS servers
  • 100% customizable inspections/checklist templates
  • Export your data with the click of a button
  • Info about your locations, customers/residents & assets
  • Optional data export to Dropbox

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HappyCo Feature Reviews

18 reviewers had the following to say about HappyCo's features:

Anonymous
(Real Estate company, 11-50 employees)

Go To for Property Managers

2018-08-25

We have generated hundreds, if not thousands, of work orders, property maintenance reports, and inspections with HappyCo.

Pros

Your people in the field can visit a property, perform the necessary tasks, enter the info in HappyCo, and it automatically syncs using a cloud-based platform.

Cons

HappyCo's UI can be difficult to learn.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Manning

Phenomenal Support

2018-07-31

Immediate syncing of walk data and interactive charts and graphs.

Pros

Happy Co is eager to work out any issues or show data based on client needs.

Cons

Set up process should be completed and vetted out between Happy Co and Client to ensure reporting is set up from the first DD rather than afterwards.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from HappyCo


Goodness Sarah, we are overjoyed, thrilled, and delighted that you have left such an amazing rating & review! Thanks so much for your endorsement and for letting us know what you think of our product and service. I have shared your remarks with the whole team and they want to say a big thank you because online reviews mean a great deal to us. Please let us know if you have any more feedback or suggestions at support@happy.co. Happy inspecting! ~ MR

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Jason Duncklee

Great application!

2016-07-19

I love the storage of old reports to review and look back at for reference.

Cons

I wish it would remember the clients email for sharing generated reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from HappyCo


Many thanks for leaving this excellent review, Jason! We want to be sure you know that when you are about to send a report on iOS, you can tap the little plus sign to add your client email address/es. You can read more about sharing reports here: http://support.happy.co/reports-in-happy-inspector/sharing-reports-sharing-your-reports-and-customizing-your-email-template. Please let us know if you have any questions or suggestions at support@happy.co Happy inspecting!

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Connie Hallion

I have been using this for a couple of weeks now, I find several things about it annoying

2015-10-22

Doesn't automatically come up with owner and tenant emails in BCC when ready to email.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from HappyCo


Hi Connie,
Thanks for the feedback. We will look at those items for you. And we will get our Australian team to give you a call to see why your iPad is not picking up the internet. Have you switched on the Wi-Fi setting?

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Key Wilson

Daily User

2015-10-27

It is easy to use and were able to customize our reports.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from HappyCo


Thank you for the kind review Key!

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Kaitlyn Schepisi

Issues

2015-10-20

Very slow, taking a lot longer to do reports. No cover page for condition reports.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from HappyCo


Hello Kaitlyn. Sad to see you have had such a poor product experience so far. We will work hard to all these things on board.

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ryan haberzettl

AWESOME SOFTWARE

2015-12-23

It took a little getting used to, but the chat feature for help is the best.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Megan Arita

Fantastic support!!!

2015-10-28

I was completely blown away by their response time, easy to use chat feature, and great follow up.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Neil Marshall

Intuitive and perfect for our requirements.

2015-10-20

Prior to using this software we were forever juggling manual inspection reports, photos and action points.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from HappyCo


Hi Neil,
I'm glad we've taken the headaches of using paper forms off your plate. We can't wait to solve more issues for you with our technology..

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April Scripture

Best Management Tool!

2015-10-21

It has increased collections by providing detailed reports with tons of pictures.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from HappyCo


April, thank you for the feedback. Looking forward to seeing you at the next conference.

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Karen Asinof

Great application for conducting a comprehensive property inspection and very easy to use.

2016-02-09

When my report is complete I can download it directly from my computer and include in my lease packet.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jesse Milton

Great support, product still developing

2015-10-20

The inspection reports are very attractive, but not as versatile as I would like.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from HappyCo


Jesse. Thank you for believing in our mission and the company. We will be working on making better. If you have specific feedback on reports, please send an email to support@happyco.com

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Tommy Fraga

Easy to Use and Create

2016-07-29

The app has a lot of customizable options so we can create something that works great for our company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Trevor Greene

Very useful application with excellent execution and design

2015-10-22

Inspector is an extremely useful application that is user-friendly, intelligently designed, and well built.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from HappyCo


Thank you for your review Trevor! Always a pleasure working with you.

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Duncan Otoole

Customer service is first class! Highly, highly recommend.

2018-05-29

Professional, easy to read layout.

Pros

Ease of use, Customer service impeccable, Professional layout, Excellent detail Very versatile app.

Cons

Haha! I honestly believe it is worth it. Just price it into your costs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from HappyCo


Thanks so much Duncan for your great review! It means a lot to us! If you have any product suggestions or queries do not hesitate to reach out to us at support@happy.co Thanks again!

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Bob Sipos

Great easy to use software

2015-10-21

I have been looking for a software program to update our apartment inspection program for several years and I finally have what I have been looking for in the Inspector program. It is easy to use, easy to edit as needed to fit your needs and works great.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from HappyCo


Thank you for the review Bob. Let us know if you need any help with anything.

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Nicole D

Great app to use with move in. Fast, efficient and reliable.

2016-02-09

Easy to use. Happy Inspector allows you to complete move in inspections with ease.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Leanne Cue

Great tool, very happy customer!

2015-10-21

We used to use paper walk sheets and Happy Insector has made walking apartments, doing inspections and move in/move out walks so much easier and up to date for my team.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from HappyCo


Leanne, glad you are having a great experience. If there is anything else you want/need, please let our support team or your account manager know.

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