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Gary R.
Facilities Services, 201-500 employees
Used daily for 1-2 years
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Would use all the time and would tell other people to use it as well!
User friendly very professional we use it all the time!
Easy to use we use it daily for unit inspections
Deborah C.
Real Estate, 201-500 employees
Used weekly for 1-2 years
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The use of HappyCo brings modernization and technology to make the inspection process more efficient while using less paper or personal cell phones to capture photos.
The product is easy to use, it leaves out the risk of losing paperwork or trying to hold on to the paperwork while performing inspections. It provides reminders for inspections, move outs etc. The reports are easy to access and print out.
The only cons were me pushing back on the thought of change and the customization for unit inspection.
Andrew C.
Commercial Real Estate, 5,001-10,000 employees
Used daily for 6-12 months
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Good experience, appreciate the opportunites given and the ease of access presented by happy co
That i could use it as a mobile source to keep track of the property and maintain communication
Featires are sometimes taken to a further level than needed
Jackie P.
Real Estate, 1-10 employees
Used weekly for 1-2 years
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It has saved us a ton of time and makes tenants feel like we have been very thorough and professional during inspections. It makes us look good!
We are able to complete inspections professionally and quickly and have clients sign at the time of inspection and have a copy immediately sent to them.
Requires some set up if you need to customize your reports and have to switch between mobile and pc to make sure it is working correctly for use.
Gina A.
Real Estate, 501-1,000 employees
Used daily for 6-12 months
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Love that it has made us paperless for out site inspections. Easy to read and share with office.
I can not think of any cons. Its a great product!
Ashley H.
Real Estate, 501-1,000 employees
Used daily for less than 6 months
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Overall, this product has been a game changer for us, making it easier for our teams to complete a move in and move out inspection .
The overall dashboard of this product has been so great. The ease of having all the inspections and photos in one place is amazing. This product syncs with our current property management software easily and everything is in one spot!
Some task features are not syncing how we would like them to, but the company has been very helpful when getting this issue rectified.
Duncan O.
Construction, self-employed
Used weekly for 1-2 years
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Professional, easy to read layout. Exceptional customer service
Ease of use, Customer service impeccable, Professional layout, Excellent detail Very versatile app.
Haha! I honestly believe it is worth it. Just price it into your costs.
Thanks so much Duncan for your great review! It means a lot to us! If you have any product suggestions or queries do not hesitate to reach out to us at support@happy.co Thanks again!
Victor Javier O.
Hospitality, 10,001+ employees
Used weekly for 2+ years
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Ease of use. The software is very user-friendly and allows many options.
The software doesn't allow erase draft inspections.
Don A.
Real Estate, 1-10 employees
Used weekly for 1-2 years
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Ease of use
Product is easy to use and able to change format upon different properties for inspections. Move-in, move out or periodic inspections.
I had to purchase iPhone as I had an android and would not work properly.
Richard M.
Real Estate, 1-10 employees
Used daily for less than 6 months
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Not a bad experience. Still learning to use it to its full potential. Once all of the kinks are worked out, I’m sure it’llmake life a lot easier.
Ease of learning how to use it. Being able to see the work orders in priority makes it better to distinguish what to address first.
Needing to still go to other applications to find contact info that wasn’t in this application.
Nicholas T.
Real Estate, 51-200 employees
Used other for 1-2 years
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clean, useful for our residents, organizes move out process
not great for student housing in particular, needs more customization and splitting common area charges
Connie H.
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Cant just put the tenants name on the report, have to put owners name and details as well. Doesn't automatically come up with owner and tenant emails in BCC when ready to email. Setting up a scheduled inspection clears all data Wont pick up internet while not in the office Saves day its been set up on report instead of day inspection has been done, if its altered saves that date. I only want the day and time of the inspection on it no matter what time and day I finish it off and send
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Hi Connie, Thanks for the feedback. We will look at those items for you. And we will get our Australian team to give you a call to see why your iPad is not picking up the internet. Have you switched on the Wi-Fi setting?
James L.
Real Estate, 51-200 employees
Used daily for less than 6 months
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In using HappyCo it has simplified my daily work habits while maintaining a schedule of effectiveness and productivity.
User friendly with easy application with the ability to use on Notebook or I pad or personal cell.
N/A I have yet to have a bad experience.
Lisa S.
Real Estate, 1-10 employees
Used monthly for 1-2 years
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I love how easy it is to customize this inspection process while doing an inspection and before a report is created.
The integration of HappyCo with Buildium was flawless and uploads inspections quickly. HappyCo is very easy to use and customize.
The search on app/PC is time consuming to go from residential - commercial and inspections to reports.
ryan h.
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The control that has been given and the seemingly limitless options on how to customize a property, inspection and report are amazing. Every suggestion to improve any inspection software i have ever used seems to be put in to the new version of Happy inspector. It took a little getting used to, but the chat feature for help is the best. Any question, regardless of how petty was answered in minutes through the messaging. even my own blunders such as accidentally deleting entire properties and reports were quickly remedied by the inspector staff. Thank you all and keep up the good work
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Melissa R.
Real Estate, 5,001-10,000 employees
Used monthly for 2+ years
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The software is very user friendly when we conduct our unit inspections and our quarterly inspections.
I can't really think of anything that I would necessarily say is a negative with the software so far.
Jesse M.
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This app is stable, fast, and somewhat flexible. The customer service is top notch, and very supportive of its users. I have had several interactions with various employees and they have all been very helpful. The inspection reports are very attractive, but not as versatile as I would like. However, the developers are constantly making positive changes and I am willing to invest in this product.
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Jesse. Thank you for believing in our mission and the company. We will be working on making better. If you have specific feedback on reports, please send an email to support@happyco.com
Leanne C.
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We started using Happy Inspector a few months ago after hearing about it in the industry. It has surpassed our expectations. We used to use paper walk sheets and Happy Insector has made walking apartments, doing inspections and move in/move out walks so much easier and up to date for my team. I would recommend this to any apartment community on the fence about trying it out. You won't turn back!
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Leanne, glad you are having a great experience. If there is anything else you want/need, please let our support team or your account manager know.
Scott K.
Facilities Services, 201-500 employees
Used daily for less than 6 months
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Mobile accessibility. Work order history.
I have no negative opinions about this product at this time.
Bob S.
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I have been looking for a software program to update our apartment inspection program for several years and I finally have what I have been looking for in the Inspector program. It is easy to use, easy to edit as needed to fit your needs and works great. This makes our inspections much more effective as we can target the specific items in our two buildings and we can make notes and take pictures as needed.
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Thank you for the review Bob. Let us know if you need any help with anything.
Trevor G.
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Inspector is an extremely useful application that is user-friendly, intelligently designed, and well built. The app is updated frequently with new features and tools that always add to the overall experience. HappyCo has an extensive knowledge-base for questions and troubleshooting as well as a nice collection of how-to videos. Overall we are very satisfied with Inspector and HappyCo.
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Thank you for your review Trevor! Always a pleasure working with you.
Neil M.
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Prior to using this software we were forever juggling manual inspection reports, photos and action points. Now everything is in one place and inspection reports are prepared quickly for every site visit as a permanent record. Very flexible and user friendly, I don't know how we managed without it.
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Hi Neil, I'm glad we've taken the headaches of using paper forms off your plate. We can't wait to solve more issues for you with our technology..
Key W.
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We currently manage close to 175 rental properties. Some properties are inspected every three months and others every six months. This app has made inspections easier for us. It is easy to use and were able to customize our reports. Now all of our reports are professional and can be emailed as soon as we the inspection is completed. This app has saved us a large amount of time.
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Thank you for the kind review Key!
Kaitlyn S.
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Having many issues with thi s software. Very slow, taking a lot longer to do reports. No cover page for condition reports. Have to add saignature panel every single time. Should just be there. All general comment, maintenance etc boxes still come up on reports even when left blank.
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Hello Kaitlyn. Sad to see you have had such a poor product experience so far. We will work hard to all these things on board.
Karen A.
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I am a leasing agent and find this software very easy to use when performing move in inspections. On the rare occasion that I have needed assistance the staff is very helpful. I use the application on my Ipad and Iphone. When my report is complete I can download it directly from my computer and include in my lease packet. I highly recommend Happy Inspector, great app...
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