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HarmonyPSA vs Antlere Comparison

Overview

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically...

Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$65/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(18)

5

4

3

2

1

12

5

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.7

(3)

5

4

3

2

1

2

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA.
Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements.
It is a pleasure to work with the team at Harmony who provide excellent support and are always open to discuss additional features so the product is getting better every day.

Pros

Not enoughreviews yet

Cons

The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information.
We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.
Cons: We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features155
  • @mentions
  • ACH Payment Processing
  • API
  • Absence Management
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Action Item Tracking
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Agile Software Development
  • Alerts / Escalation
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Auto-Matching
  • Auto-Responders
  • Automated Billing
  • Automated Sales
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Batch Processing
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Budget Control
  • Budgeting
  • Bug Tracking
  • Built-In Database
  • Bulk Send
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Campaign Analysis
  • Campaign Scheduling
  • Campaign Segmentation
  • Catalog Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Custom Charts
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Drag & Drop Interface
  • Email Integration
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • Feedback Collection
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Gantt Charts
  • General Ledger
  • Help Desk Integration
  • Help Desk Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lead Assignment
  • Lead Distribution
  • Manual Time Entry
  • Mobile Integration
  • Multi-Department / Project
  • Multiple Projects
  • Opportunity Management
  • Overtime Tracking
  • Performance Reports
  • Planning Tools
  • Prioritizing
  • Procurement Management
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Projections
  • Question Branching
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Resource Allocation
  • Resource Management
  • SLA Management
  • SMS Integration
  • Sales Forecasting
  • Self Service Portal
  • Sentiment Analysis
  • Status Reporting
  • Subcontractor Management
  • Support Ticket Tracking
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Tracking
  • Text Editing
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock Integration
  • Time Off Requests
  • Timer
  • Timesheets
  • Trend Analysis
  • Workflow Management
  • Total features15
  • @mentions
  • ACH Payment Processing
  • API
  • Absence Management
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Action Item Tracking
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Agile Software Development
  • Alerts / Escalation
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auditing
  • Auto-Matching
  • Auto-Responders
  • Automated Billing
  • Automated Sales
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Batch Processing
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Budget Control
  • Budgeting
  • Bug Tracking
  • Built-In Database
  • Bulk Send
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Campaign Analysis
  • Campaign Scheduling
  • Campaign Segmentation
  • Catalog Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Review
  • Collaborative Workspace
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Custom Charts
  • Custom Fields
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Profiling
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Drag & Drop Interface
  • Email Integration
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Triggered Actions
  • Expense Claims
  • Expense Tracking
  • Feedback Collection
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Gantt Charts
  • General Ledger
  • Help Desk Integration
  • Help Desk Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lead Assignment
  • Lead Distribution
  • Manual Time Entry
  • Mobile Integration
  • Multi-Department / Project
  • Multiple Projects
  • Opportunity Management
  • Overtime Tracking
  • Performance Reports
  • Planning Tools
  • Prioritizing
  • Procurement Management
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting