HarmonyPSA Pricing Plan & Cost Guide

HarmonyPSA

The next generation of professional services automation.

4.5/5 (18 reviews)

HarmonyPSA Pricing

Starting from: $55.00/month

Pricing model: Subscription

Free Trial: Available

Simple user-based pricing with no additional modules to buy, no usage limits and no charge for customer log-ins.

Available fully hosted or on-premise.

The benchmark price is per user monthly price applying to annual SAAS contracts between 10 and 50 users sold in US$. Annual SAAS contracts are billed quarterly in advance.
Please make a price enquiry for:
GBP and Euro pricing (these will vary slightly due to exchange rate movements).
The premium applied to Monthly SAAS and On-Premise options.
Accounts outside this size range.
Multi-legal entity use (the benchmark price includes the first legal entity).

Competitors Pricing

Lightship

Pricing model: Subscription

Staarsoft

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Free Trial: Available (No Credit Card required)

Parkalot

Starting from: 19.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Goodera Sustainability

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Resale Global

Starting from: 159.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

HarmonyPSA Pricing Reviews

Pros
  • We trialled Harmony and a competitor after doing lots of research into products that would best suit our needs. We chose Harmony as it felt like the best fit for our needs and ticked a lot of boxes.Natalie T.Read the full review
  • It is a pleasure to work with the team at Harmony who provide excellent support and are always open to discuss additional features so the product is getting better every day.Alex C.Read the full review
  • Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements.Bryan C.Read the full review
Cons
  • The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information.Shawn McGee ,.Read the full review
  • We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.Joshua J.Read the full review
  • Cons: We have come across a couple of small bugs but the team at Datalogic are so quick to respond that problems are sorted out straight away with little or no impact.Joshua J.Read the full review
89%
recommended this to a friend or a colleague

1 reviewers had the following to say about HarmonyPSA's pricing:

Jon Burt

Managed and Cloud Services Provider

Used daily for less than 6 months
Reviewed 2016-09-09
Review Source: GetApp

SCC ICT Services provides Managed IT Services and Cloud Services to a growing number of organisations using a per unit pricing model for services. We looked at several helpdesk and Professional Service Automation tools to assist us with managing customers and our accounts. We looked at several products including best of breed in several spaces however integration was going to prove challenging. HarmonyPSA met the majority of our requirements in a single product allowing us to manage customers from opportunity through to support.

Pros
The use of a single product allows for us to see everything about each of our customers including quotes, orders, invoices, tickets, inventory and projects. The single view throughout the system allows total customer management from a technician, account manager and director level showing performance and income consistently. HarmonyPSA is constantly evolving as a SaaS based solution meeting new requirements as technology changes the way that services are delivered. Feedback is always welcomed and depending on the changes soon finds its way into the release schedule.

Cons
Integration with external tools is new and a little young however hopefully this will mature and extend its reach. The rapid development does lead to some inconsistencies through the solution and documentation can be a little behind the release schedule due to the agile development methods used however this does not impact on the benefits of the approach.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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