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Helcim

Billing, Invoicing and Payment Processing with Helcim

Last updated: March 2025

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Table of Contents

Helcim - 2025 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2025

What is Helcim?

Helcim enables credit card processing for your business, sign up with no commitments, contracts, or monthly fees.

At Helcim, our goal is to provide small to medium sized businesses with the opportunity to accept credit card payments at affordable rates with industry-leading technology. Whether you need to accept payments by generating online invoices, creating an ecommerce website, adding payments to an existing website, setting up monthly recurring plans, using the Virtual Terminal, or accepting cards in person.

We’ve become one of the best-reviewed payment processing companies by having a strong focus on developing innovative and affordable payment solutions as well as being committed to pricing transparency, merchant education on the payments industry and customer service as part of our core corporate values. Helcim merchants benefit from our transparent and affordable Interchange Plus pricing, no contracts, no hidden fees, no PCI fees, and access to all of our software tools at no additional cost.

Helcim, Your Payments Partner. Helcim makes it easy for you to offer a better payment experience to your customers that is high impact and low effort.

Better Payments. Easier. Smarter. Affordable. For small & medium sized businesses like dentists, lawyers, accountants, restaurants, wholesalers, and online retailers.

End-to-End Platform. Helcim built and controlled means a better experience for you and your customer, including instant signup, better customer service, and trustworthy risk management.

Shared Values Matter. Get to know us and you will like us. Understand what drives us, relate to our values, and see a bit of your organization in us.

You Are In Caring Hands. Helcim has made a choice to have better customer service. This is not a cost for us. It’s a competitive advantage.

We’re Serious About Risk Management. Helcim Defender. Machine learning. Dashboards in front of humans who can approve/decline or the system can do it automatically.

Welcome to Better Payments. Businesses bounce between payment processors because they keep getting the same thing. They want what Silicon Valley is building, but at an affordable price, with better customer service. And Helcim has it.

Benefits of using Helcim

Helcim offers a complete payments solution including Billing & Invoicing, an Online Store, Inventory Management, Point-of-Sale, and Recurring Billing.

Application Process - Helcim has streamlined its application process allowing you to create your account and apply in just minutes. You can order equipment directly from the Helcim point-of-sale app, but you do not need to wait for shipped equipment to start processing transactions.

Virtual Terminal - You can use your computer to key in credit card transactions as soon as you have created your Helcim account. You can also issue refunds, void transactions, pre-authorize credit cards and accept payments made through ACH transfers.

Security - Helcim is a PCI Level 1 Service Provider, complying with the Payment Card Industry's highest standards. Payment data is secured using encryption and tokenization technologies, and two-factor authentication is available to keep your account from being compromised. The company provides Helcim Fraud Defender as part of your account, which scores transactions for fraud risk and allows you to set a risk threshold – any transactions that score below this threshold are then automatically declined.

Customer Support - Helcim has friendly and knowledgeable in-house customer service in addition to a comprehensive online knowledge base that includes support documentation and video tutorials.

Online Food Ordering - Restaurants can use Helcim's quick-order online store to easily create a menu, take orders and accept payments. If you already have a website, you can embed a quick order menu and payment form on your website.

Customer Manager (CRM) - Add contact information and notes to customer profiles, view purchase histories and store credit card details in Helcim's secure vault. You can also add your branding to Helcim's self-service customer portals, where your customers can update their contact and credit card information, view their order history, and pay invoices online. This feature allows you to process payments faster, bill your customers remotely, and minimize your risk.

Starting from

No pricing info

view pricing plans

start trial

book a demo

Helcim's key features

Most critical features, based on insights from Helcim users:

Debit/Credit Card Processing

2.6

(5)

Online Payments

2.3

(6)

Multiple Payment Options

3.3

(4)

Payment Processing

2.8

(5)

Payment Fraud Prevention

3.5

(6)

Billing Portal

4.0

(2)

All Helcim features

Features rating:

4.0

(25)

Data Security

4.2

(6)

ACH Payment Processing

4.5

(2)

Online Invoicing

5.0

(2)

Billing & Invoicing

3.3

(3)

Invoice Creation

5.0

(2)

Customizable Invoices

5.0

(1)

Tax Calculation

5.0

(1)

Contact Database

5.0

(1)

Invoice History

5.0

(2)

Electronic Payments

1.0

(1)

Point of Sale (POS)

3.3

(3)

PCI Compliance

4.0

(4)

Reporting/Analytics

5.0

(3)

In-Person Payments

5.0

(3)

Real-Time Reporting

(0)

Real-Time Data

(0)

Recurring Invoicing

(0)

Recurring/Subscription Billing

4.0

(2)

Purchase Order Management

(0)

Promotions Management

(0)

Product Identification

(0)

Payment Gateway Integration

(0)

Partial Payments

(0)

Order Tracking

(0)

Accounting Integration

(0)

Website Management

(0)

Transaction History

(0)

Third-Party Integrations

(0)

Templates

(0)

Subscription Management

(0)

Shopping Cart

(0)

Shipping Management

(0)

Self Service Portal

(0)

Sales Tax Management

(0)

Sales Reports

(0)

Sales Order Management

(0)

Reviews Management

(0)

Returns Management

(0)

Retail Inventory Management

(0)

Reporting & Statistics

(0)

Reminders

(0)

Refund Management

(0)

API

(0)

Catalog Management

(0)

Client Portal

(0)

Compliance Management

(0)

Contactless NFC

(0)

Credit Card Management

(0)

Credit Card Processing

(0)

CRM

(0)

Customer Accounts

(0)

Customer Database

(0)

Customizable Branding

(0)

Customizable Templates

(0)

Discount Management

(0)

eCommerce Management

(0)

Email Marketing

(0)

Email Reminders

(0)

For iPad Devices

(0)

For Retail

(0)

Fraud Detection

(0)

Inventory Management

(0)

Inventory Optimization

(0)

Inventory Tracking

(0)

Invoice Management

(0)

Invoice Processing

(0)

Mobile Access

(0)

Mobile Card Reader

(0)

Mobile Payments

2.5

(2)

Multi-Channel Management

(0)

Multi-Period Recurring Billing

(0)

Multi-Store

(0)

Order Management

(0)

Helcim awards

iPad POS

87/100

Helcim alternatives

Helcim

3.9

(25)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.8

Features

4.0

Value for Money

4.1

Customer Support

4.3

Square Payments

4.7

(2.5K)

visit website

Starting from

Free

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.4

NetSuite

4.2

(1.7K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.9

Features

4.2

Value for Money

3.8

Customer Support

3.8

QuickBooks Enterprise

4.5

(20.7K)

visit website

Starting from

2210

Per year

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.3

Customer Support

4.2

Helcim pricing

Value for money rating:

4.1

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

start trial

Helcim integrations (5)

Top integrations

Helcim support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Phone Support

Knowledge Base

Training options

Documentation

Webinars

Videos

Live Online

Helcim reviews

Overall rating

3.9

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.26/10

Rating distribution

Pros

“I required support during a few steps of setup and was always responded to quickly and with great detail to help with any challenges.”

Emily H.

Community Lead

“I am pleased with the ease of use and helpful staff.”

Kathy M.

EMDR Therapist

“Customer services was excellent. SENSITIVE CONTENT] was very helpful and definitely helped me solve the problem.”

Kelly T.

Accountant

Cons

“I do not work with the system on a regular basis, so my own experience has been the lack of any problems or negative feedback from the people that do use it.”

David T.

Policy Analyst

“Even walking our client through each step, they'd still often make a mistake and have to start over because they'd hit the wrong button.”

Kelly C.

Owner

“After taking all my information (my SIN number and all) they declined my application without referring the cause. We have a legitimate business with proper documentation.”

MD RIAJ UDDIN R.

Owner

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