Hike Features & Capabilities

Hike

Dynamics 365

EZOfficeInventory

Hike cloud / iPad POS is a complete POS system with inventory, loyalty program, eCommerce, appointments, employee rosters real-time reporting and 24x7 support.

Accounting Integration

Alerts/Notifications

Barcode Recognition

Barcode/Ticket Scanning

Customer Accounts

Customer History

Discount Management

eCommerce Management

Electronic Payments

Electronic Signature

Employee Management

Gift Card Management

Inventory Management

Layaway Management

Loyalty Program

Ordering Automation

Point of Sale (POS)

Purchase Order Management

Real-Time Reporting

Restaurant POS

Retail Management

Retail POS

Returns Management

Sales Reports

Sales Trend Analysis

Touch Screen

Epos Now

Lightspeed Retail

RetailEdge

Overall, this POS is the best at this price point, which helps a lot of tiny and micro-retail businesses handle their online and offline sales. They are regularly updating their iPad software, which unquestionably elevates it to the top of the list of mobile POS apps.

Best in POS

From day one Hike has been a breeze to set-up and use, and is less stressful for us than the prior POS systems we tried (Quickbooks POS, Vend POS, Korona POS, Litespeed). The support staff has been super friendly, responsive and helpful. Rather than giving us flippant answers with links to FAQs, they have actually provided constructive and personalized responses. Rather than saying options aren't available, they actually put it up for consideration as a new feature if it doesn't already exist. It hasn't had the connection issues like Vend was been having, where their servers go down for half the day and can't handle offline sales.

We are so happy we switched to Hike POS!

Hi Shanna, 

Thank you for your wonderful review.

Glad to hear that you are happy switching to Hike. We always improving our platform based on customer feedback and have heaps of new features in the pipeline for the coming month.

We certainly take pride in our support as that sets up apart from many of our competitors.

Any more questions and we are just a click away :)

Cheers to your continued retail success!
Emma

Being a start up business when I first started using them, I wanted to support local, start ups, but their lack of customer loyalty is atrocious. Had they kept up the communication, assisted, offered discounts because of the continual issues, or even just gave us a call because of the constant issues, it would have been better. But zip. I did not want to move to another system because i had invested so much time, effort, energy and money into Hike Up. But I after my history was wiped, there was nothing more holding me back. I have moved to another POS that has a good reputation, and I feared that it was all POS systems that had these types of glitches, but thankfully the new system is faster, easier to use, the team are more supportive, and I can now relax. I did email Hike Up about my frustrations over and and over again,  but there was nothing offered in comparison to the  amount of money expended to the amount of support received. Overall, I would not recommend Hike Up

Lack of support

Hi There,

I'm really sorry to hear that you haven't had the best experience with Hike. Frustration is definitely not the result we're aiming for our clients.

Can I request you to book a time with your account manager to go through your issue as we would love to help you resolve all tech issues.

We certainly aim to be customer-focused as our clients have helped improve our features based on their user experience.

Thank you again for raising your concerns.

Regards
Emma

Hike is great and easy to set up. I set the whole system up on a single Sunday, when our existing POS system crashed on the Saturday before.

Hike is Worth It for POS 

At the moment with all features added and with a quality of customer service I am a very happy customer.

excellent product

I'm a web developer who specialises in POS systems and WooCommerce / web systems. 

We came from Vend, this is just amazing. Auto updates status, stock, perfect integration and super quick to update both sides. 

My clients are happy! That means they pay me.. Amazing!

WOW!

Retailing offline and online store is made live and integrated.

Recomended POS software for execution of sales process.

Overall this POS is best in this cost effective price which helps lots of micro and small retail stores online and in shop selling management. They are updating their ipad app which definitely makes it one of the best app for mobile POS system.

Easy to use but non premium POS for retail

There are no difficulties at all, it is a truly plug and play software. All you need to do is Upload your CSV data, customise your settings like currency and locale, and just connect it to your printing hardware, Just that and you are ready to unleash the highest potential. Also, you could start with a 14-days free trial.

As the name suggests, it's a real Omni-channel POS.

Saves 30% of my time and helps me understand my business while I am busy traveling away from the head office. 

Great POS software for Fashion Retail/wholesale

My experience  with Hike has been horrible, the system has major flaws and the company as a whole is unprofessional. 

Hike - were definitely not here to help.

Hi Adam,

Really sorry to hear about the issues you've had with Hike. This is beyond ideal and certainly not the delightful experience we want to offer all our retailers. Could you please book a time with your account manager so we can get in touch with you? 

We'd like to go over your options and see how we can improve this situation for you.

Regards
Jo

Overall happy with Hike,  miss few simple things from MYOB as mentioned in Cons

Wanted inventory control based POS solution

It saved 4 hours every week due to integration with BigCommerce + QBO . I am confident that my store inventory are in order now enabling me to focus more on sales channels rather then admin tasks.

Best Customer support

I feel they need to test run the program with retail companies for a year and iron out all the problems. Its created from a developers perspective not a end users.
The intentions of the creators and support team are great but the product isnt. 

Extremely frustrating

Wish I would have never gone through with this.  Has set me back over 300 hours.  Thank god we did it during slow season while we have a chance to recover

Not only a waste of time but it did things to my data, inventory etc that is taken me back weeks to 

We have been using standard POS for a while now and this is the first time we moved our business to a cloud based system. There are many similar systems out there but a plus thing about choosing Hike was their customer support. Their team have been extremely helpful with this transition. They helped us setup and import all our existing products and customers data. So big thanks to Hike support team. Another big factor was that they offer both inventory and appointment booking and because we sell both products and services, it just works beautifully for us. 

Plus they have all the features we need and price tag is reasonable for our small business. 

Very good already and constantly improving

Hike POS

Decent software, needs improvement

Hike pos has lots of good features like ecommerce integration, customizable invoice, inventory management with unlimited products listing but comes with a little bigger price tag. 

Hike Review

Amazing 24/7 Support

Hike review

It feels I wasted a lot of time trying to rely in the software. 

Not Reliable 

Ensure you investigate ALL pricing options compared to other systems and it's a far far better financial investment to outlay a little bit more and get a quality product that will not continually freeze, is too simplistic and does not have important data like 'customer count' that any business requires.

Unfortunately I read the reviews - and believed them

Hike is a very good system and provides all the feature a small retailer business can ask for. They are continuously improving, updates and more features are released almost every month. So it is perfectly suitable for small retailers like us.

Very good for small retailers

I want to suggest base on my 'Cons' so as to accommodate more small business owners, there should be a difference in pricing that shows value for money

Hike Features

Features Summary

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