Hike Features

Hike

Sell in-store, online and on-the-go with Hike POS

3.61/5 (23 reviews)

Hike Feature Summary

  • Accounting integration
  • Customer history
  • Dashboard
  • eCommerce
  • eCommerce integration
  • Integrated electronic payments
  • Email notifications
  • Employee management
  • Label printing
  • POS
  • Product management
  • Purchase orders
  • Returns management
  • Sales analytics
  • Discount management
  • Appointment management
  • Visual analytics
  • Customer loyalty program
  • Barcode support
  • Inventory control

Operations Management Feature Comparison

Most popular features of all Operations Management apps

API (537 other apps)
Activity Dashboard (421 other apps)
Activity Tracking (276 other apps)
Audit Trail (255 other apps)
Auditing (311 other apps)
Automatic Notifications (425 other apps)
Compliance Management (287 other apps)
Custom Fields (228 other apps)
Customizable Reporting (337 other apps)
Data Import/Export (311 other apps)
Document Storage (249 other apps)
Inventory Management (307 other apps)
Inventory Tracking (262 other apps)
Invoice Management (233 other apps)
Monitoring (237 other apps)
Real Time Data (285 other apps)
Real Time Reporting (238 other apps)
Reporting & Statistics (369 other apps)
Third Party Integration (301 other apps)
Workflow Management (321 other apps)

Mobile apps

iOS App


0 reviews

See all iPhone Apps

Requires iOS 9.1 or later. Compatible with iPad.

Hike Feature Reviews

20 reviewers had the following to say about Hike's features:

Anonymous
(Consumer Goods company, 1-10 employees)

Not Reliable

2019-03-06

It feels I wasted a lot of time trying to rely in the software.

Pros

The interface is good, the idea is great, it has everything a startup needs to make a sale, see its inventory and follow up on sales.

Cons

Shopify integration caused lots of issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Alan Wong

Best Customer support

2018-02-02

I am confident that my store inventory are in order now enabling me to focus more on sales channels rather then admin tasks.

Pros

Simple and easy to use - trust me as I am not computer literate integration with 3rd party software (QBO, BigCommerce).

Cons

- Ipad app can play up sometimes - Payment integrations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

A good, easy to use POS system

2015-12-15

Also, their free assisted data import was a big plus for us.

Pros

-Easy to use (employees pick up the POS functions almost w/o training) -Works great for service providers with good inventory, service items & appointments Great support - I asked a lot of questions before getting started and the support team was patient and knowledgeable -Automated close out process - easy process to close out register -Do not charge by users, only charged by register - nice!

Cons

-Purchasing features a little confusing until you get the hang if it -Needs a "copy product' feature

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
Read more
Harnie Wilson

Verified Reviewer

Very good for small retailers

2016-03-25

Hike is a very good system and provides all the feature a small retailer business can ask for.

Pros

- Good POS with tons of features - eCommerce - Inventory

Cons

- Integration with our local bank still not available

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
Read more
Joshua Rush

Hike POS

2018-09-14

Pros

This software is extremely customizable and efficient.

Cons

Missing some key features that are not included with the base package. Installing add ons can be pricey

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Albert Liaw

Hike review

2018-02-07

Pros

It has a decent dashboard which is functional and responsive and aesthetically pleasing to look at.

Cons

Presently when we make a debit machine sale, we have to process the card and then enter the sale into hike again, a real pain in the ass Reporting tools are lacking or it is hard to find what I am looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Adam Benson

Hike fails to live up to its promised functionality.

2017-12-13

When I first ran payment reports I foiund that the Cash takings were being recorded as Eftpos and the Eftpos was being recorded as Cash, You couls also refund an item from an invoice multiple times.

Pros

It looks nice and the name is cool. Thats all I can think of but this text box is a minimum of 100 characters.

Cons

If you are using an Ipad you can not trust the Stock, Pricing, Revenue Data, User Information, Search Function or Register Summaries. The invoices have incorrect dates and the Layby functionality across multiple registers is useless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Source: Software Advice
Helpful?   Yes   No
Read more
Fiona Hankinson

New user, very happy so far and impressed with features

2018-05-07

Clean, intuitive interface.

Pros

We are moving from an invoicing system to a POS and we need to track customers, and Hike does this very well.

Cons

Nothing yet, however I am a new user so don't have any long term experience to draw on. Hike does everything we need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Viv Lee

Great POS software for Fashion Retail/wholesale

2018-05-16

Saves 30% of my time and helps me understand my business while I am busy traveling away from the head office.

Pros

Ease of use - multilingual to support my staff, very intuitive, excellent support at 5 am in the morning - real 24/7. Highly recommend this software !!

Cons

would not recommend using touchscreen POS as mainly design to work with PC/Mac via browser or on an iPad with Hike IOS app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Henna Lakhani

Very good already and constantly improving

2015-11-18

They helped us setup and import all our existing products and customers data.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kerry Leemon

Unfortunately I read the reviews - and believed them

2019-01-28

Ensure you investigate ALL pricing options compared to other systems and it's a far far better financial investment to outlay a little bit more and get a quality product that will not continually freeze, is too simplistic and does not have important data like 'customer count' that any business requires.

Pros

I like the colour scheme. I initially liked the idea that it was a Melbourne based company. I would prefer to support local than invest in a multi-national product.

Cons

I have however learned that many of the other Point of Sale Systems that are a little more expensive actually provide the necessary reporting frameworks required for my business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more
jeanette cleary

Extremely frustrating

2017-11-26

I feel they need to test run the program with retail companies for a year and iron out all the problems. Its created from a developers perspective not a end users. The intentions of the creators and support team are great but the product isnt.

Pros

Looks good, and is easy to use once set up.

Cons

I have lost a year of accounting reports, customer history etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Source: Software Advice
Helpful?   Yes   No
Read more
Eric DeGonia

Not only a waste of time but it did things to my data, inventory etc that is taken me back weeks to

2019-08-26

Wish I would have never gone through with this. Has set me back over 300 hours. Thank god we did it during slow season while we have a chance to recover

Pros

I liked all the promises that it supposedly was going to fix versus me using Shopify with additional apps

Cons

. - Created refunds in Hike and Shopify which I cannot undo so all those sales must be re-keyed - reporting even the custom version gives you so little options you have to spend hours figuring out what it means Wish I would not have tried this software EVER

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kayode OYERINDE

A good Retail POS System for Small Business

2019-01-10

I want to suggest base on my 'Cons' so as to accommodate more small business owners, there should be a difference in pricing that shows value for money

Pros

Accommodates unlimited users and also can be integrated to eCommerce Platform. interesting to see a friendly interface dashboard

Cons

The fact that some pricing plan can not transfer item from one outlet to other. There is also need to adjust the process to best suit businesses

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Chris Young

Best customer service

2016-03-20

Cons: Very happy with their software so no cons to report at this stage.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Raghu Gidda

Unstable iPad app

2018-07-21

If only the app works as it's intended then this can be stellar product. But it's currently very unstable and unreliable making this useless.

Pros

Software as designed is minimalist ic and easy to use.

Cons

Unreliable iPad POS app. Very frustrating experience. The iPad app is very unstable and unreliable. The app keeps hanging, we keep losing conncetion to printer and scanner. The currency keeps changing from the store currency. The sales history under POS section keeps showing incorrect values. The settings keeps dissapearing. Only response from support is that we are asked to delete and reinstall app to fix things and we are having to do that at least twice a day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Akeel Ahmad

Wanted inventory control based POS solution

2017-10-11

Overall happy with Hike, miss few simple things from MYOB as mentioned in Cons

Pros

Easy to work with , well coordinated views, easy menus, well priced , Quick & excellent customer support , user friendly

Cons

need to give few more options to user e.g *fulfilment of partially received PO, (currently it shows item 'awaiting' but later upon receival cant change the status) * there should be a way of getting some acknowledgement that PO reached the supplier , * PO can be sent to more than one email addresses, simultaneously * reports and sales figures should have the option to see them with or without GST * a general refund option should be available... for example a customer brings back a faulty product after few weeks but lost the receipt.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
rami kassem

Best customer service ever

2017-10-31

Pros

The pops is great, has all the features needed good for small and large business. I'd like to mention little about my experience with hike. I texted customer service at 4:00 am and asked for information on their pos system. I was astonished that I got answer right away and they booked appointment for demo for the next day. He explained everything and answered all my questions and he was so patient. He seemed to be a pro of what he is doing and all in all, best customer service experience ever.

Cons

The only con is that there is no kitchen printing feature for a restaurant or coffee shop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Cindy-Lee Bezuidenhout

Great POS

2019-09-20

Pros

Integration with QBO very good.

Cons

Nothing stands out at me worth complaining about.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Very easy and intuiative

2019-05-08

Pros

very easy to implement and work seamlessly with my ecommerce and accounting software

Cons

not have phone support is difficult although their live chat support is much of a breeze

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more