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Hippo CMMS Logo

Easy to Use, Simple Maintenance Management Software Solution

Last updated: November 2024

Table of Contents

Hippo CMMS - 2025 Pricing, Features, Reviews & Alternatives

What is Hippo CMMS?

Hippo CMMS is a maintenance management software tool for organizations of all sizes. Quick and easy to implement, it is a SaaS solution that offers a customized interface designed to suit users' operational maintenance needs. Hippo’s UX design principle has always been the same: features only have value if they're easy to find and use. The layout is clean and intuitive, making the software a breeze to learn. Customers see a fast return on investment.

Hippo CMMS has been providing user-friendly maintenance software to organizations in manufacturing, healthcare, education, hospitality, sports and recreation, property management, and municipalities since 2004. Hippo CMMS has designed their computerized maintenance management system software with the intention of "making the complex simple." Hippo offers the features required by organizations to streamline operations but designed the application to be intuitive. Hippo CMMS can be used by everyone within an organization, whether they're tech-driven VPs and CIOs, or not so tech-savvy. The system enables work orders processing, carrying out maintenance requests, managing preventive maintenance and spare parts, and report generation by employees at all levels.

Hippo CMMS comes with all the modules and features necessary to streamline most maintenance operations: a maintenance request portal, on demand work order management, preventive maintenance, inventory management, fleet maintenance, mobile work order management, reporting and extraction tools.

Hippo CMMS training and support staff work with clients during implementation, from start to finish, and continue supporting them throughout their subscription. Hippo offers an array of services to make sure implementation goes smoothly: site audits, data migration, software customization, and on-site and web-based training.

Benefits of using Hippo CMMS

Preventive Maintenance for Facilities and Equipment: easily store and access asset information like ID tags, O&M manuals, and warranty info. Hippo’s preventive maintenance software has all the tools you need to maximize equipment longevity.

Complete Work Order Management: review maintenance requests and then generate, prioritize, assign, and track work orders packed with everything technicians need to close out efficiently, accessible directly from the mobile app.

Data-Driven Equipment Maintenance Management: access comprehensive asset data that's safe, secure, and searchable. Everything from digital copies of manuals, schematics, warranties, and photos to comprehensive inspection and maintenance histories.

Simple, User-Friendly CMMS: see a fast implementation and ongoing ROI on your investment. Because Hippo is easy to learn and use, organizations see solid buy-in and high adoption rates.

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Hippo CMMS's key features

Most critical features, based on insights from Hippo CMMS users:

Work Order Management
Preventive Maintenance
Maintenance Scheduling
Mobile Access
Asset Tracking
Scheduling

All Hippo CMMS features

Features rating:

Real-Time Notifications
Expense Tracking
Status Tracking
Equipment Tracking
Reporting/Analytics
Maintenance Management
Service History
Real-Time Data
Inventory Tracking
Inventory Management
Inspection Management
Multi-Location
Monitoring
Location Tracking
Job Management
Inventory Control
Incident Management
Access Controls/Permissions
Purchase Order Management
Real-Time Reporting
Reminders
Reporting & Statistics
Residential Properties
Role-Based Permissions
Task Management
Task Scheduling
Technician Management
Third-Party Integrations
Vendor Management
Warranty Tracking
Workflow Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Asset Lifecycle Management
Audit Trail
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Calendar Management
Calibration Management
Check-in/Check-out
Commercial Properties
Contract/License Management
Cost Tracking
Customer Database
Customizable Branding
Dispatch Management
Document Management
Document Storage
Equipment Maintenance
Equipment Management
Facility Asset Management
Facility Scheduling
Fixed Asset Management
For Mechanical Equipment
For Schools
Historical Reporting

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Hippo CMMS pricing

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Hippo CMMS price and value

Value for money rating:

Of 27 reviews that provide robust commentary on Hippo CMMS's price and value, 85% mention it in a positive light.

Most reviewers indicate that Hippo CMMS offers great value for money, highlighting its affordability compared to competitors. They find the software cost-effective, user-friendly, and feature-rich, making it suitable for various organizational needs. Users appreciate the low initial cost, ease of deployment, and the absence of additional PC installation fees. They also value the availability of a trial package, which allows them to test the software before committing. Some users report that the pricing is reasonable and aligns well with the services provided. However, a few reviewers mention additional costs for certain functionalities and time-consuming data uploads that could incur extra charges.

Check .

To see what individual users think of Hippo CMMS's cost and value, check out the review excerpts below.

After much research, I stumbled onto Hippo CMMS and decided it had all the features we needed at our organization at the right cost to meet our budget.
It is user friendly, the service and technical support it immediate, the visual interface is phenomenal and to top it off the cost is comparable to others that do not offer as many features.
Completing spreadsheets for them to upload is VERY time consuming. If they require corrections, you can easily go over your uploading time frame which costs more $$

Hippo CMMS support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support
FAQs/Forum

Training options

Live Online
Videos
In Person
Documentation
Webinars

Hippo CMMS reviews

Overall rating

4.4

/5

314

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.58/10
Rating distribution

5

4

3

2

1

169

120

20

5

0

Pros
My favorite aspect of this tool is that it provides analysis of user behavior leading to results that will be advantageous to the company and that will create very effective CRM strategies.
The support has been great, everybody very kind and the willing to service attitude is great.
The best thing about HippoCMMS is excellent customer service. Quickly and courteously responsive, the reps discuss in detail the various questions and suggestions brought forward.
Cons
There is some functionality that is missing and can be a bit buggy. Difficult to integrate with other software.
Although the documentation is in English, the communication fails.
One feature that is missing the able to request a part or an item from inventory with out using the work orders.

Hippo CMMS FAQs

Q. What type of pricing plans does Hippo CMMS offer?

Hippo CMMS has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Hippo CMMS?

Hippo CMMS has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Hippo CMMS support?

Hippo CMMS supports the following languages:
English, French, Spanish


Q. Does Hippo CMMS support mobile devices?

Hippo CMMS supports the following devices:
Android, iPad, iPhone


Q. Does Hippo CMMS offer an API?

Yes, Hippo CMMS has an API available for use.


Q. What level of support does Hippo CMMS offer?

Hippo CMMS offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum

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