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Hippo CMMS vs Asset Essentials Comparison

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Overview

Category Leaders

Hippo CMMS is a simple, user friendly maintenance software suitable for businesses in manufacturing, healthcare, hospitality,...

Category Leaders

Asset Essentials™ is a cloud-based maintenance solution developed for daily advanced maintenance operations management.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

35

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

302

5

4

3

2

1

167

112

20

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.3

187

5

4

3

2

1

114

50

13

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

My favorite aspect of this tool is that it provides analysis of user behavior leading to results that will be advantageous to the company and that will create very effective CRM strategies.

AR

Anonymous Reviewer

The support has been great, everybody very kind and the willing to service attitude is great.

LD

LUIS D.

The best thing about HippoCMMS is excellent customer service. Quickly and courteously responsive, the reps discuss in detail the various questions and suggestions brought forward.

AR

Anonymous Reviewer

Pros

I am not paid by them, but I would recommend them to any company. I have been in Manufacturing for just over 30 years, and this is the best software for this I have seen.
AvatarImg

Darryl E. R.

The reporting is great, it’s easy for me to make the detailed reports I need and see how we’re doing. On top of all this, the support staff is so nice and very responsive to any questions I have.

MH

Micheal H.

Overall the company has been very good to work with. They are very responsive to questions and issues, and have been there every step of the implementation.

CH

Caleb H.

Cons

There is some functionality that is missing and can be a bit buggy. Difficult to integrate with other software.

TM

Travis M.

Although the documentation is in English, the communication fails.

MS

Mathew S.

One feature that is missing the able to request a part or an item from inventory with out using the work orders.

AM

Americo M.

Cons

These problems that belong to SchoolDude are truly having a negative impact here.

CL

Cheri L.

Some of the reports are a bit difficult to create. It might just be me that needs more training on it.

FL

Franciso L.

My only complaint would be the hierarchy of some of the items is unclear. I am very much a visual person.

BB

Bobby B.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features70
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Census Data Integration
  • Check-in/Check-out
  • Color Codes/Icons
  • Commercial Properties
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Depreciation Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Expense Tracking
  • Facility Asset Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Mechanical Equipment
  • For Schools
  • Geocoding
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Internet Mapping
  • Interoperability
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Labeling
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Map Sharing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Project Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • Routing
  • Scheduled / Automated Reports
  • Scheduling
  • Service History
  • Service Request Management
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • To-Do List
  • Vendor Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features61
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Calendar Management
  • Calibration Management
  • Census Data Integration
  • Check-in/Check-out
  • Color Codes/Icons
  • Commercial Properties
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Depreciation Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Expense Tracking
  • Facility Asset Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Mechanical Equipment
  • For Schools
  • Geocoding
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Internet Mapping
  • Interoperability
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Labeling
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Map Sharing
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Project Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • Routing
  • Scheduled / Automated Reports
  • Scheduling
  • Service History
  • Service Request Management
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • To-Do List
  • Vendor Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hippo CMMS logo

Hippo CMMS

Great job Hippo !

Reviewed 3 years ago

Very satisfied

Pros

Simplified to learn and use Hippo on a daily basis , easy to find what is needed .

Cons

Could be a little more user friendly when creating PM's with Parts, Asset #s ect

Vendor response

Thank you for your great review, Dean! I'm happy you're enjoying Hippo's ease of use and that now is very simple for you to manage your assets and work orders. Thank you for your suggestion regarding PMs. I will share it with our development team. Please continue to share your ideas and suggestions with us.Your feedback is very important to us! Warm regards, Fabio Carvalho Customer Success Adviser 866.956.2859 x 223 | f.carvalho@hippocmms.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Hippo CMMS logo

Hippo CMMS

Where we are at.

Reviewed 5 years ago

Basic asset management with service request capabilities. Would like to view time stamps on service requests

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello James, thank your taking the time to review our software, we really appreciate it. We'd like to learn more about your specific requirements to better understand your needs. Please free to contact us at (866)956-2859 ext 255, at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards improving our support for your company. We are currently working on releasing Version 6 of our software which will improve features and functionality. Please contact us at info@hippocmms.com for more information.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Hippo CMMS logo

Hippo CMMS

Hippo offers Streamlined needs.

Reviewed 4 years ago
Pros

The best thing about Hippo is that is partnered with and architechural firm and will with coordinate them to create an asset management map of your facility.

Cons

There are limited options though. Color coding priority of management is not available, nor is their a list of immediate concerns.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hippo CMMS logo

Hippo CMMS

An ease to use!

Reviewed 4 years ago

We are currently using HIPPO for our maintenance and building team. Our IT department is going to jump on board also and start using the asset part of Hippo. Very pleased with all aspects of HIPPO!

Pros

Hippo is a user friendly system. Support team is very responsive and helpful. There are so many options and features that make this software great!

Cons

I really don't have any cons or issues with HIPPO.

Vendor response

Hi Matt, The more you put into Hippo, the more you get out of it. I am glad you find it a great tool and user friendly! Thank you for taking a moment to let us know!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Hippo CMMS logo

Hippo CMMS

Affordable and Very Powerful Maintenance Management Software

Reviewed 7 years ago

Having used alot of CMMS software in my career, HIPPO CMMS definitely to me is the best there is, not only is it very user friendly and ease of use, its also affordable, cloud based and very powerful. You can have direct access to your data from anywhere in the world, and the floor plan layouts that house all your maintenance data is a great tool for Asset Managers.

Pros

Updates and new releases of the software are free. Customer Support is great. Affordable pricing. Powerful data extraction and reporting. User friendly software for non tech savvy people. Cloud Based allowing access to your data anywhere in the world. 3 types of Dashboards, Advanced, Std, Calendar view Floor plan layouts with Asset data housed in one central location Mobile App creates more efficient workers, less time stuck behind the computer

Cons

None actually. The software is great and covers everything.

Vendor response

Thanks Tyrone for the encouraging feedback. We will continue to do our best to see our clients get the best support and CMMS software!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Hippo CMMS logo

Hippo CMMS

Happy Hippo

Reviewed 7 years ago

We needed a simple to use PM system that also simply documented reactive maintenance and stored asset info. I looked at many systems and took the dive with Hippo. This was not a simple choice as their support is in Canada and we are in Australia. As it turns out the time difference has not been an issue, the support team were excellent with the setup and training, and answers come quickly. We have...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Malcolm, thanks for the kind words! It's a pleasure working with your team down under.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Hippo CMMS logo

Hippo CMMS

This reviewer only left a rating

Reviewed 9 years ago

The Port of Newport is located on the central Oregon coast in the City of Newport, which is a major business/economic hub of the area. The Port's five distinct facilities support commercial and sport fishing, fish processing, international shipping, tourism, RV park, recreation, marine science, Oregon coast aquarium, and the NOAA Marine Operations Center Headquarters- Pacific fleet. Intuitive user...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Asset Essentials logo

Asset Essentials

Overall good

Reviewed 3 years ago

There seems to be a lot of functionalities we do not use. Some of this is our fault due to not having a full-time monitor for DS.

Pros

It is the first CMMS we have used and that has helped us with not letting work orders go unfinished. Made it easy to see what happens at night/weekends at our 24/7 facility without having to call in or stop by. Live Chat is very helpful.

Cons

- Metrics are hard to follow for the following reasons: 1. Each user has to be set up to follow a KPI. 2. KPI's aren't easy to set up and they don't log historical data. - Blanket licenses versus pay-per-license. - Parts entry sheet needs to be on the same page as the work order - similar to labor entry.

Vendor response

Hi Jeremiah, thanks for leaving a review! We appreciate your feedback and are happy to hear Asset Essentials has helped your team complete work orders and that you've been able to utilize live chat to get help from our support team. Our team would be happy to help you set up and use more functions within the system when you're ready!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Asset Essentials logo

Asset Essentials

Awesome Support Staff

Reviewed 9 months ago

See above....ALL the staff at DSI are AWESOME!!!!!!!!!!!!!!!!!!!!!

Pros

There are many CMMS products in the market. I have experienced several. All are usable and effective in basic functions. What separates a good product from a great one is the people. The support staff and developers who I have been in contact are friendly, caring and professional!!!! People do make the difference!

Cons

Perhaps allowing the customer to customize work order forms, e.g., allowing to move fields around the form. Printing is a bit clumsy for clerical staff. But we realize, and hope, to be able to utilize technology for which this software is designed!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Asset Essentials logo

Asset Essentials

Great Product Great Price

Reviewed 6 years ago
Pros

Maintenance Edge is a fully customizable database. With unlimited users I am able to expand to more than just my maintenance responsibilities. The ease of use and price make this the best CMMS on the market in my opinion. The customer support team at Facility Dude are very friendly and knowledgeable. They walk you thru every step of the process.

Cons

I really don't have any dislikes about the product.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Asset Essentials logo

Asset Essentials

Van's Aircraft Asset Essentials startup review 12/22/20

Reviewed 2 years ago

Overall, the transition team was prepared and extremely helpful. Good job! However as mentioned above someone on the team and on the sales end of your operation needs to be better informed/aware of the immensity of the task of taking an old in use CMMS and making your Asset Essentials mate seamlessly.

Pros

The support team and training is top notch. The availability of phone or email support is phenomenal

Cons

At present, the promise bringing over the 12 years of history from our old CMMS has not been delivered. I was told that it could be done as part of the purchase price, then when the scope of the work was completely understood I was asked to pay $1,500 to bring that history into Asset Essentials. After a couple of weeks I was then told that it would take another $2,500 in addition to complete work. This is a classic saled case of "bait and switch", I am now considering not using Asset Essentials at all.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Asset Essentials logo

Asset Essentials

FacilityDude

Reviewed 6 years ago

We have been using MaintenanceEdge by FacilityDude for for 4 months now and we love it. The software is very user friendly and easy to use compared to the old software that we had (EAM by Infor). The team from FacilityDude was very helpful with the switch over from one program to the other. I would recommend this software to any one that are look for a good and user friendly CMMS system.

Pros

Easy to use, unlimited support from the team at FacilityDude

Cons

None

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Asset Essentials logo

Asset Essentials

Great value and pretty full featured

Reviewed 3 years ago
Pros

This CMMS is fairly easy to learn and to use. I like that it has a "requester" function so rank-and-file employees can enter requests for work/service. Setup is pretty intuitive, though some choices need to be thought out thoroughly. We use it for maintenance and sanitation, both of which are a big deal for us as we fall under food safety protocols (we are a food service distributor). The import function is especially useful during setup. It's nice that you can attach photos/documents to assets.

Cons

I wish it supported handheld units with integrated barcode scanning (like the Zebra TC70). Work order generation from PMs works well but it defaults all work orders to be due at midnight. We have to show that work orders are due at particular times of day (shifts). It would also be nice to have a "true" inspection program. Take fire extinguishers. It would be nice if you could walk through the warehouse, scan the barcode on the extinguisher, mark as pass/fail and move on to the next one. Their inspection doesn't quite work as seaemlessly as that.

Vendor response

Hi Robert, thank you for taking time to leave a review! We appreciate your input and happy to hear Asset Essentials is beneficial to you and your team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Asset Essentials logo

Asset Essentials

This One is Easy

Reviewed 13 days ago

Coming from a background of "manual" everything for many years, I had some reservations about the level of difficulty and effort required to switch to a CMMS system. I set a fairly aggressive goal of 90 days to make the transition from the existing manual system to AE. Thanks to the incredible software and the excellent training/support I received during the transition, it was FAR less stressful than I anticipated and we launched a full 3 weeks earlier than scheduled. Eighteen months later, we are still receiving the same great support and are continuing to expand the use of the software to drive improvement in the Maintenance Department

Pros

The Asset Essentials Team did an incredible job employing "ease-of-use" across all functions of the software. Each and every function is quick to learn, simple to use, and provides powerful results.

Cons

It would be fantastic if there were push notifications for New Requests.