HorizonWeb vs DispatchBot Comparison

Overview

Complete operations and fleet management solution featuring dispatching and scheduling, mobile communication, quick billing and settlements

DispatchBot is a web-based dispatching software that enables non-emergency medical transportation (NEMT) businesses to manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$35.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(6)

5

4

3

2

1

1

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.4

(42)

5

4

3

2

1

24

13

2

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Pros

Very easy to assign the trips to the drivers. I like that process and the simplicity of the process is very good.
I enjoy using DispatchBot compared to other vendor software. It's super easy to use and I especially like the calendar scheduler view.
Great experience and helpful pricing was fair and billing and people in the company were available to answer questions.

Cons

Cons

Here are some of the things that you can really work on and make it more efficient. The reporting features are very terrible.
Used everyday and had very few issues or complaints. Glitches” were fixed in a timely manner with minimal disruption to service.
Sometimes the lag on tablets in vehicles is a problem for drivers to move to next step. Mapping function for dispatcher is not real time.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features16
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Compliance Management
  • Customer Database
  • Customizable Reporting
  • Data Import/Export
  • Dispatch Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • GPS Integration
  • Geographic Maps
  • History Tracking
  • Invoice Management
  • Job Scheduling
  • Location Tracking
  • Mobile Integration
  • Multi-Channel Communication
  • Performance Metrics
  • Performance Reports
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Scheduling
  • Search Functionality
  • Shipping Management
  • Summary Reports
  • Task Scheduling
  • Third Party Integration
  • Transportation Management
  • Work History
  • Total features20
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Compliance Management
  • Customer Database
  • Customizable Reporting
  • Data Import/Export
  • Dispatch Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • GPS Integration
  • Geographic Maps
  • History Tracking
  • Invoice Management
  • Job Scheduling
  • Location Tracking
  • Mobile Integration
  • Multi-Channel Communication
  • Performance Metrics
  • Performance Reports
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Scheduling
  • Search Functionality
  • Shipping Management
  • Summary Reports
  • Task Scheduling
  • Third Party Integration
  • Transportation Management
  • Work History

Integrations

  • Total integrations1
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations3
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HorizonWeb vs. DispatchBot

See how HorizonWeb and DispatchBot stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.