HorizonWeb vs DispatchTrack Comparison

Overview

Complete operations and fleet management solution featuring dispatching and scheduling, mobile communication, quick billing and settlements

DispatchTrack is a route planning and field service management software that helps businesses manage dispatch operations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(6)

5

4

3

2

1

1

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.5

(9)

5

4

3

2

1

6

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features16
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Behavior Tracking
  • Billing & Invoicing
  • Communication Management
  • Compliance Management
  • Contact Database
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Delivery Tracking
  • Dispatch Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Feedback Collection
  • GPS
  • GPS Integration
  • History Tracking
  • Instant Messaging
  • Invoice Management
  • Location Tracking
  • Mobile Integration
  • Multi-Channel Communication
  • Order Approval
  • Order Management
  • Order Tracking
  • Performance Metrics
  • QuickBooks Integration
  • Ratings & Reviews
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • Scheduling
  • Shipping Management
  • Status Reporting
  • Status Tracking
  • Survey Management
  • Surveys & Feedback
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integration
  • Work Order Management
  • Total features34
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Behavior Tracking
  • Billing & Invoicing
  • Communication Management
  • Compliance Management
  • Contact Database
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Delivery Tracking
  • Dispatch Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Feedback Collection
  • GPS
  • GPS Integration
  • History Tracking
  • Instant Messaging
  • Invoice Management
  • Location Tracking
  • Mobile Integration
  • Multi-Channel Communication
  • Order Approval
  • Order Management
  • Order Tracking
  • Performance Metrics
  • QuickBooks Integration
  • Ratings & Reviews
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Reporting & Statistics
  • Route Management
  • Route Optimization
  • Scheduling
  • Shipping Management
  • Status Reporting
  • Status Tracking
  • Survey Management
  • Surveys & Feedback
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integration
  • Work Order Management

Integrations

  • Total integrations1
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HorizonWeb vs. DispatchTrack

See how HorizonWeb and DispatchTrack stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.