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Housecall Pro vs Crew Control Comparison

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Overview

Category Leaders

Call now to start your free trial: 833-903-2949 Housecall Pro is a full-suite tool that enables service professionals to...

Crew Control helps field service management businesses by handling scheduling and changes to your schedule with ease, staying...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

2.7K

5

4

3

2

1

2.1K

450

65

28

25

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.9

32

5

4

3

2

1

28

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

My customers are also super happy because HP tells them when something is scheduled and allows them to interact with us. More engaged clients mean happy clients that may spend more.
I love this software, I cannot thank the pros at housecall enough for introducing me to this product. The fee is very affordable and it has everything that I need to run my business daily.
I just like the ease of use and the organization of it. Keeps me organized and helps me accomplish more.

Pros

Not enoughreviews yet

Cons

They utilize a chat bubble on their website for support and have little to no way of escalating a problem to speak with someone. The implementation of new features comes fast and furious.
We reluctantly renewed for one more year because of the hassle of yet another transition, and I can certainly say it has proved to be a mistake and regret.
When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features140
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Chat/Messaging
  • Chemical Usage Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial/Industrial
  • Communication Management
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • File Storage
  • Fleet Management
  • For AEC Industry
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • For Small Businesses
  • GPS
  • Geographic Maps
  • Groundskeeping Management
  • Group Scheduling
  • Historical Reporting
  • Interaction Tracking
  • International Moves
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Lead Management
  • Local Moves
  • Location Tracking
  • Maintenance Scheduling
  • Marketing Automation
  • Military/GSA Moves
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Location
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Preventive Maintenance
  • Progress Tracking
  • Project Billing
  • Project Management
  • Project Scheduling
  • Property Layouts
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Takeoff
  • Task Management
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features40
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Availability Management
  • Bank Reconciliation
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Chat/Messaging
  • Chemical Usage Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial/Industrial
  • Communication Management
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Invoices
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • File Storage
  • Fleet Management
  • For AEC Industry
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • For Small Businesses
  • GPS
  • Geographic Maps
  • Groundskeeping Management
  • Group Scheduling
  • Historical Reporting
  • Interaction Tracking
  • International Moves
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Irrigation Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Rates
  • Lead Management
  • Local Moves
  • Location Tracking
  • Maintenance Scheduling
  • Marketing Automation
  • Military/GSA Moves
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Location
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Preventive Maintenance
  • Progress Tracking
  • Project Billing
  • Project Management
  • Project Scheduling
  • Property Layouts
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Optimization
  • Routing
  • SMS Messaging
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Takeoff
  • Task Management
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations24
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

RF
AvatarImg

Rhonda F.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

Easy to use and the parts I stumbled on, customer service was right there to help.

Reviewed 5 years ago

All of our crew can see the schedule. The text messages confirming the appointments and letting customer's know the crew is on the way are really a hit with the customers!

Pros

The crew can go into the app and do their work, eliminating lost paperwork, etc. They can see their schedules the same way I can.

Cons

I wish there were search functions, where I could pull up certain data. I know I can export data to spreadsheets, but it would just be more convenient if I could do it through the app. As an admin and user, I wish I didn't have to view certain things in the app (like reply messages from customer texts). I would prefer to see it on the pc and not have to use my phone for the messages.

KG
AvatarImg

Karen G.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Housecall Pro logo

Housecall Pro

Coastal Tree Housecall Pro Review

Reviewed 6 years ago

I through away for software that could not work for me and my crew. Liars.

Pros

Easy to sign in Estimate and invoice easy Other than that they are bad. I would not recommend lied and said I could get a refund if it didn't work for my company if I paid for a year.

Cons

Changing estimate to job does not clear from calendar. Customer history has to go in and out of to obtain Messages only go to one person. Bland invoices and estimates. No second-page terms page could be fitted. Can't get a refund although I was told I could if I paid for a full year. Liars.

jl
AvatarImg

jeffrey l.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Housecall Pro logo

Housecall Pro

housecall pro

Reviewed 6 years ago

makes it easy to coordinate a crew of employees on multiple jobs and keep in touch with costomers

Pros

simplify schedule notify customers

Cons

customers need to download app to receive updates

GP
AvatarImg

Gerry P.

Machinery, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Housecall Pro logo

Housecall Pro

All-Type Vacuum service and repair

Reviewed 3 years ago

we have had a good experience since we started a month ago and have been utilizing it with our crew

Pros

Ease of use for every ones skill level. We like being able to interact through emails with customers and giving better customer service while in the field.

Cons

Thought would have more features to utilize for in shop repairs as well.

CF
AvatarImg

Craig F.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Housecall Pro logo

Housecall Pro

Has helped a lot with scheduling jobs that are more then a day or two out.

Reviewed 6 years ago
Pros

Can look up history, see where techs are to schedule more jobs(or not). When a customer calls inquiring about past jobs, it's easier to find...and mobile, not so frantic when not at the office

Cons

We are a weird group, so sharing with all of my techs isn't an option. Some of them run their own crew and are my competition as well as my technician

KP
AvatarImg

Katie P.

Environmental Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Housecall Pro logo

Housecall Pro

Housecall Pro Review

Reviewed 3 years ago

Good.

Pros

The ability to request a review from our customers after completing work and the ability to send them a confirmation with an appointment time.

Cons

There are glitches sometimes. My crew sometimes has trouble with addresses mapping correctly. There also isn't a lot of ability to add custom fields for our jobs, which would be nice.

AH
AvatarImg

Anders H.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

Excellent software for contractors and labor professionals

Reviewed 8 months ago

Using housecall pro has been great so far, their support team has been very responsive.

Pros

Housecall Pro has made it much easier to manage my junk removal company. I can track the crew's progress throughout the day, make changes to customer bookings from my computer which my crew then sees on their phones, and the crew can communicate directly with customers through the app. It also handles professional invoicing and payments. It's made everything much easier, and the number of Google reviews we've gathered has skyrocketed due to their automatic customer close-out messages.

Cons

I don't like their direct online booking interface, if the customer were to use it, I find it confusing and not intuitive. We use a simpler very clear booking interface, then manually migrate those appointments into housecall pro.

Vendor response

Hi Anders, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

AT
AvatarImg

Andrew T.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

Can I Give 10 stars?

Reviewed 3 years ago

Besides the features that the program gives To me and my crew They have helped to guide me to grow While continuing to give The same great customer experience

Pros

The software with all its features save me tremendous amount of time daily between scheduling invoices and customer relations

Cons

There are some things that don't quite fit my business But over all it is a great program

TG
AvatarImg

Travis G.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Housecall Pro logo

Housecall Pro

This is a great Company ! Very on the ball

Reviewed 5 years ago

Total control

Pros

This is very clean and simple to set up, we found everything we need to get our new service company on the ground. They have incorporated everything to take a client from stsrt to finsh and even after the job is complete.

Cons

We would love to see a feed back link for our clients incorporated into the billing side, there is really nothing we dont like at this point, Im sure if we get rolling there could be a few tweaks and possibly some add ons that could help improve our flow.

ME
AvatarImg

Misha E.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Housecall Pro logo

Housecall Pro

I found what iIwas hoping exist

Reviewed 5 years ago
Pros

In todays business world personal extra toutch is nesessety to survive and to stay on top of competition. I like that i have easy heads up system with everyone involved in the prosses. From client to crew member.

Cons

No cons were added to this review

ND
AvatarImg

Naoki D.

Mechanical or Industrial Engineering, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

House call pro, I don’t know how I survived without it

Reviewed 4 years ago

I’m 56 years old, frustrating at first, but now smooth to operate, I work out in the field so I use cell phone to do everything., like the set up.

Pros

Scheduling, able to retrieve contact info from I phone contacts

Cons

Cannot delete or control customer info from I phone

MF
AvatarImg

Michael F.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Housecall Pro logo

Housecall Pro

Ease of use; good value for the money

Reviewed 4 years ago

The demo was very well done. Our contact for HouseCall Pro, was well versed and conducted the demo very well. We also had both e-mail and telephone follow-up support.

Pros

Scheduling for one individual or for a crew is easy. TYhe "dashboard" is easy to understand and having an information portal to find a means to solve a problem meant that I did not require the live chat portal for tech support.

Cons

If the job requires participants arriving at the site at different times the late arrivals cannot log into the job. One has to add segments to the original job with individual workers assigned their individual segments for the job. The capturing of time on-site requires adding each segment to arrive at total time on-site.

DD
AvatarImg

Douglas D.

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Housecall Pro logo

Housecall Pro

Helped us clean up/ reduce a bunch of paperwork.

Reviewed 5 years ago
Pros

Helped set this up at commercial cleaning business. Streamlined our appointment calender and where all supervisors and crew leaders could instantly see what was going on, who was going where and reminds us what work is coming up. Also helps with invoices. Mostly it is convenient

Cons

Invoicing doesn't allow search by client is probably our biggest co. It would be nice if program was more IOS friendly

AvatarImg
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Paul B.

Verified reviewer

Staffing and Recruiting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

Don’t choose a premium cloud solution for scheduling and invoicing without giving Housecall a good l

Reviewed 3 years ago

Great support both technically and from a corporate level with live events they add value as a user of the product and as a business manager/owner. Tremendous commitment to support the “pros” that make up their customer base

Pros

Ease of use, but full featured, strong mobile app as well as desktop. Integration with Quickbooks online version Also google maps integration and GPS. Online book from our website directly to the software works well.

Cons

Lack of ability to have tech to accept the jobs through the app since we work with independent contractors who can refuse jobs they don’t want. Also there does not seem to be a way for customers to choose the crew they want when booking online

GM
AvatarImg

Gary M.

Construction, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

Good software for scheduling and dispatching

Reviewed 3 years ago

Good

Pros

Easy communication among staff. Control over personnel.

Cons

Schedules are hard to view sometimes. I think that they are working on it.

JC
AvatarImg

Jeremy C.

Facilities Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

Great functionality from management portal, QuickBooks integration to Mobile app use in the field.

Reviewed 6 years ago

Ultimate control of assets and time management and job efficiency

Pros

Accessing customer history (jobs/invoices), QuickBooks integration, mobile management and now even greater control from the field with the iPad use update!

Cons

Needs to have job pause and follow up options on the time status section to track multiple job site visits and needs customizable job note section to add Parts/Materials needed and used, etc...

MM
AvatarImg

McKenzie M.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

What an Organization!!!

Reviewed 3 years ago

Top notch software. These aren’t dedicated to the big bucks, they’re dedicated to you. Your the clients entering into people’s homes and they paved the way to Frontier PROFESSIONAL blue collars to raise the industry standards. Communication is quick and clear, helpful and informative and also community oriented. WE WILL BE HCP for life !

Pros

Their culture, their customer service and software is hands down amazing. They truly inspire other home service providers to accomplish their goals and implement marketing! Like who does that?! I’m a techy by heart and if I wasn’t a handyman service I’d apply to works for these guys cause they’ve got a tight ship and an awesome crew!

Cons

Quickbooks errors. I think there needs to be a customer service team that helps clients individually with all their HCP quickbook errors because it’s a headache for our bookkeepers and accountants.

CG
AvatarImg

Chip G.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Housecall Pro logo

Housecall Pro

Work's fantastic for us, it's exactly what we needed to run our service calls more efficiently

Reviewed 7 years ago

Love this program did my research for several week's got in contact with the crew here and was walked thru a training class/ demonstration with them and by the time we were done I was sold on this program and glad I made the choice, freaking love it

Pros

No pros were added to this review

Cons

No cons were added to this review

TH
AvatarImg

Travis H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

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Housecall Pro

Very positive minus only 1 thing

Reviewed 5 years ago
Pros

User interface is easiest one we've looked at. We liked everything else but that was what we liked compared to others.

Cons

We would have gone with HC but they don't do ACH's through QB. That was our tipping point. The ACh's Through QB are free of charge. Once they can get those on board we'll be happy to look at HC again. NEED ROUTE SHEETS FOR CREW WORK. Programming needs to set up that feature as well.

BS
AvatarImg

Brad S.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Housecall Pro logo

Housecall Pro

Window Gang

Reviewed a year ago
Pros

Recurring jobs and reminders for customers.

Cons

We should be able to control our template that goes on invoices and emails sent to customers\estimates.

Vendor response

Hi Brad, thank you for leaving us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro.

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Marie Jeanne E.

Verified reviewer

Internet, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Housecall Pro logo

Housecall Pro

Housecall pro is the best service to facilitate the work.

Reviewed 6 months ago

Housecall pro allowed me to have total control of my administration and to better satisfy customers.

Pros

What I liked about this software is the fact that the price, the customer service are easy to use. The emails are automated for good follow-up.

Cons

What I liked least is that when the system breaks down it destabilizes, until its reactivation.

Vendor response

Hi Marie Jeanne E, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again.

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Mauricio S.

Verified reviewer

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

Fantastic tool

Reviewed 4 years ago

Great

Pros

You can control easily all my appointment and stay on top of employees production

Cons

Doesn’t have a option to book appointment for ANY TIME

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Automotive, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

Great Company and Great Service

Reviewed 4 years ago

Makes it easier to control all aspects of bookkeeping and scheduling and reminding customers for repeat business

Pros

Integrates with Google calendar and allows for easy email follow up and reminders. Post card service is nice too.

Cons

Ran into trouble with the Google calendar integration and lost customer histories on the calendar because of it.

AB
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Anna B.

Environmental Services, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Housecall Pro

Freedom to live your life and run a successful business

Reviewed 3 years ago
Pros

This software is solely responsible for my ability to be anywhere my kids need me, to travel with family and to be on top of everything my customers and business requires. All the information is at my fingertips: from scheduling, invoicing, payments, to client history and reports. The HCP crew is responsive and professional! Glad to have them on my team!

Cons

No auto notifications if email sent through the software fails due to incorrect email address.

AB
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Andrew B.

Construction, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Housecall Pro

Housecall Pro

Reviewed 4 years ago
Pros

Incredibly streamlined, clean and very user friendly in the office and in the field. It solves problems that we've experienced with other service software, and the integration options are fantastic.

Cons

There are some issues with my particular industry as far as separating and segmenting jobs and bids and partial jobs and tracking and differentiating sales numbers from install crew and sales team, however the staff at Housecall Pro has been incredibly helpful with offering solutions and discussing putting some unique options in place to make the software even easier to use.