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Housecall Pro vs MaintainX Comparison

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Overview

Category Leaders

Housecall Pro is a full-suite tool that enables service professionals to run their entire business from their smartphone...

Category Leaders

MaintainX is the leading maintenance and work execution software trusted by over 6,500 companies worldwide.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

2.7K

5

4

3

2

1

2.1K

463

71

32

33

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.8

556

5

4

3

2

1

438

110

6

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

My customers are also super happy because HP tells them when something is scheduled and allows them to interact with us. More engaged clients mean happy clients that may spend more.
I love this software, I cannot thank the pros at housecall enough for introducing me to this product. The fee is very affordable and it has everything that I need to run my business daily.
I just like the ease of use and the organization of it. Keeps me organized and helps me accomplish more.

Pros

The best benefit on MaintainX for me is keeping up with what needs to be done, we have 37 locations over two states and it helps me stay informed and prioritize deployment of assets.
I love this app, Very easy to open and to record any safety Or maintenance issues , So easy to submit photos and any notes that need to go along With your observations, It’s quick and user friendly.
I will keep using it and recommend it to anyone who is looking for a maintenance software... it works well and has excellent support when you run into a jam and need help.

Cons

They utilize a chat bubble on their website for support and have little to no way of escalating a problem to speak with someone. The implementation of new features comes fast and furious.
We reluctantly renewed for one more year because of the hassle of yet another transition, and I can certainly say it has proved to be a mistake and regret.
When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.

Cons

The one thing I dislike about the app is that when work orders are closed they still.appear in closed orders for my team. I would.love to see the option to archive these while still be searchable.
It was a mess without a method to keep communication organized. The previous person in my position would just scribble a jumble of notes to try and remember everything.
Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features135
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Bank Reconciliation
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calibration Management
  • Change Order Management
  • Chat/Messaging
  • Check-in/Check-out
  • Client Database
  • Client Management
  • Client Portal
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Downtime Tracking
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fixed Asset Management
  • Fleet Management
  • For AEC Industry
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Locksmiths
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Plumbing Industry
  • For Schools
  • For Small Businesses
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Geographic Maps
  • Graphical Workflow Editor
  • Group Scheduling
  • Historical Reporting
  • Historical Trend Analysis
  • IT Asset Management
  • IT Asset Tracking
  • Image Capture
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • International Moves
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • KPI Monitoring
  • Key & Lock Management
  • Labor Rates
  • Lead Management
  • Local Moves
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Military/GSA Moves
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • No-Code
  • Offline Access
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Parts Management
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Process Change Tracking
  • Process/Workflow Automation
  • Productivity Analysis
  • Progress Tracking
  • Project Billing
  • Project Management
  • Project Scheduling
  • Property Layouts
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • SMS Messaging
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Takeoff
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Tire Management
  • Trend Analysis
  • User Management
  • Vehicle Information
  • Vendor Management
  • Version Control
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features136
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Bank Reconciliation
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calibration Management
  • Change Order Management
  • Chat/Messaging
  • Check-in/Check-out
  • Client Database
  • Client Management
  • Client Portal
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Downtime Tracking
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fixed Asset Management
  • Fleet Management
  • For AEC Industry
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Handyman Industry
  • For Locksmiths
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Plumbing Industry
  • For Schools
  • For Small Businesses
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Geographic Maps
  • Graphical Workflow Editor
  • Group Scheduling
  • Historical Reporting
  • Historical Trend Analysis
  • IT Asset Management
  • IT Asset Tracking
  • Image Capture
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • International Moves
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • KPI Monitoring
  • Key & Lock Management
  • Labor Rates
  • Lead Management
  • Local Moves
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Military/GSA Moves
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • No-Code
  • Offline Access
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Parts Management
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Process Change Tracking
  • Process/Workflow Automation
  • Productivity Analysis
  • Progress Tracking
  • Project Billing
  • Project Management
  • Project Scheduling
  • Property Layouts
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • SMS Messaging
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Takeoff
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Template Management
  • Templates
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Tire Management
  • Trend Analysis
  • User Management
  • Vehicle Information
  • Vendor Management
  • Version Control
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations31
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations5
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

BB
AvatarImg

Blake B.

Construction, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

MaintainX logo

MaintainX

Not a bad option for the price

Reviewed 4 years ago

I use it to schedule my techs on service calls

Pros

Free, helps track time spent on a job, helps bill accurately.

Cons

Scheduling is a pain as you cant reorder the jobs on a calendar. Cant easily see who is assigned to a job in calendar view. Many of the pro features are not really useful to me, making it hard to justify the upgrade.