Housecall Pro vs Swept Janitorial App Comparison

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Overview

Housecall Pro is a full-suite tool that enables service professionals to run their entire business from their smartphone...

Swept serves janitorial and commercial cleaning companies by helping managers and cleaners communicate, identify issues,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$150.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,947

401

53

22

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.5

(57)

5

4

3

2

1

32

21

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Great for organizing our technicians with scheduling and invoicing in the field. When we have an issue they try to help us as fast as they can with solutions.
Housecall Pro makes the communication between company and customer seamless and easy. The best part of Housecall Pro is the ability to speak with your customer within the app.
Housecall pro has excellent customer service everyone I have come in contact with has been nothing but supportive. The web team did a great job on our web page.

Pros

Over all I am very happy with the app. It improves quality of life substantially bring many elements required into one convenient app.
It is very user friendly, our employees like using it, and it is great for communicating with customers.
I like the robust features of this software coupled with great ease of use.

Cons

We came from a larger platform and reduced to HCP, there are many features missing from our previous software that we miss.
It was a little bit confusing that could be however because we never got taught how to use it but just figuring it out yourself it was a little difficult.
No integration with QB desktop, though I may be the only person who has that problem.

Cons

We have changed the tendency reacting to problems to now be proactive preventing recurring complaints from customers.
The inspection feature is very weak and we are not able to customize in a way that maximizes the software's potential.
My company has multiple accounts in the software, but I only have access to one accounts. In looking at several reports, I see information for the other accounts that I have no access to.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features94
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Appointment Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Bank Reconciliation
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Charting
  • Chat
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact History
  • Content Filter
  • Credit Card Integration
  • Credit Card Processing
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Visualization
  • Dispatch Management
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Time Tracking
  • Estimating
  • Event Calendar
  • GPS
  • Geographic Maps
  • History Tracking
  • Inspection Management
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Multi-Location
  • Partial Payments
  • Payroll Management
  • Problem Management
  • Progress Tracking
  • Project Notes
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • SLA Management
  • SMS Integration
  • SSL Security
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Planning
  • Task Scheduling
  • Third Party Integration
  • Time & Expense Tracking
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features26
  • Access Control
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Appointment Management
  • Assignment Management
  • Audit Trail
  • Auditing
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Bank Reconciliation
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Calendar Management
  • Calendar Sync with Google
  • Charting
  • Chat
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact History
  • Content Filter
  • Credit Card Integration
  • Credit Card Processing
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Visualization
  • Dispatch Management
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Time Tracking
  • Estimating
  • Event Calendar
  • GPS
  • Geographic Maps
  • History Tracking
  • Inspection Management
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Multi-Location
  • Partial Payments
  • Payroll Management
  • Problem Management
  • Progress Tracking
  • Project Notes
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • SLA Management
  • SMS Integration
  • SSL Security
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Tagging
  • Task Planning
  • Task Scheduling
  • Third Party Integration
  • Time & Expense Tracking
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations12
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Housecall Pro vs. Swept Janitorial App

See how Housecall Pro and Swept Janitorial App stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.