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Housecall Pro vs Visual Planning Comparison

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Overview

Category Leaders

Housecall Pro is a full-suite tool that enables service professionals to run their entire business from their smartphone...

Category Leaders

Visual Planning is a resource planning and scheduling software that empowers users to create, manage and update their schedules...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

59

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

55

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

2.7K

5

4

3

2

1

2.1K

468

71

32

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.6

42

5

4

3

2

1

31

8

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

My customers are also super happy because HP tells them when something is scheduled and allows them to interact with us. More engaged clients mean happy clients that may spend more.
I love this software, I cannot thank the pros at housecall enough for introducing me to this product. The fee is very affordable and it has everything that I need to run my business daily.
I just like the ease of use and the organization of it. Keeps me organized and helps me accomplish more.

Pros

We are pleased that what we thought we were buying is what we ended up with as our end product. Overall we are very pleased.
I like the flexibility, the level of customization, and the amazing customer service.
Good overall with my using and our team are happy with it.

Cons

They utilize a chat bubble on their website for support and have little to no way of escalating a problem to speak with someone. The implementation of new features comes fast and furious.
We reluctantly renewed for one more year because of the hassle of yet another transition, and I can certainly say it has proved to be a mistake and regret.
When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.

Cons

Limited functionality in automation and encountered glitches when deploying auto-email notifications.
While it is a good thing, so an outsider/average user it can be confusing or intimidating.
Initial setup and customization require a bit of time and effort which can be a hurdle for small businesses or teams with limited resources.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features144
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Bank Reconciliation
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budget Management
  • Budget Tracking
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Capacity Planning
  • Change Management
  • Change Order Management
  • Charting
  • Chat/Messaging
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Clinical Study Management
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Commercial/Industrial
  • Communication Management
  • Communications Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deadline Management
  • Discount Management
  • Discussions/Forums
  • Dispatch Management
  • Document Management
  • Document Storage
  • Double Data Entry
  • Drag & Drop
  • Due Date Tracking
  • EMR/EHR
  • Electronic Data Capture
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Activity Monitoring
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Scheduling
  • Facility Scheduling
  • File Management
  • File Sharing
  • File Storage
  • Financial Management
  • Fleet Management
  • For AEC Industry
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For Field Service
  • For HVAC Companies
  • For Handyman Industry
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • For Residential
  • For Small Businesses
  • Forecasting
  • Fuel Management
  • GPS
  • Gantt/Timeline View
  • Geographic Maps
  • Group Scheduling
  • Historical Reporting
  • Idea Management
  • Incident Reporting
  • Inspection Management
  • Interaction Tracking
  • International Moves
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Kanban Board
  • Labor Rates
  • Lead Management
  • Live Chat
  • Local Moves
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Material Requirements Planning
  • Meeting Management
  • Messaging
  • Mileage Tracking
  • Milestone Tracking
  • Military/GSA Moves
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Multiple Projects
  • Offline Access
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Order Management
  • Overtime Calculation
  • Patient Management
  • Patient Monitoring
  • Payment Collection in the Field
  • Payment Processing
  • Percent-Complete Tracking
  • Permit Management
  • Planning Tools
  • Portfolio Management
  • Preventive Maintenance
  • Price and Cost Calculations
  • Prioritization
  • Production Management
  • Production Tracking
  • Progress Tracking
  • Project Billing
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Property Layouts
  • Pull Planning
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Editing
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Rescheduling
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Risk Management
  • Room Booking
  • Route History
  • Route Optimization
  • Routing
  • SMS Messaging
  • Sales Tax Management
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Skills Tracking
  • Staff Calendar
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Tagging
  • Takeoff
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Template Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Requests
  • Time Tracking
  • Time Zone Tracking
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Transportation Management
  • Trial Design
  • Utilization Reporting
  • VIN Lookup
  • Vacation/Leave Tracking
  • Visualization
  • What-if Analysis
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features202
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Bank Reconciliation
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budget Management
  • Budget Tracking
  • CRM
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Capacity Planning
  • Change Management
  • Change Order Management
  • Charting
  • Chat/Messaging
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Clinical Study Management
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Commercial/Industrial
  • Communication Management
  • Communications Management
  • Compliance Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Deadline Management
  • Discount Management
  • Discussions/Forums
  • Dispatch Management
  • Document Management
  • Document Storage
  • Double Data Entry
  • Drag & Drop
  • Due Date Tracking
  • EMR/EHR
  • Electronic Data Capture
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Activity Monitoring
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Tracking
  • Estimating
  • Event Scheduling
  • Facility Scheduling
  • File Management
  • File Sharing
  • File Storage
  • Financial Management
  • Fleet Management
  • For AEC Industry
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For Field Service
  • For HVAC Companies
  • For Handyman Industry
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • For Plumbing Industry
  • For Residential
  • For Small Businesses
  • Forecasting
  • Fuel Management
  • GPS
  • Gantt/Timeline View
  • Geographic Maps
  • Group Scheduling
  • Historical Reporting
  • Idea Management
  • Incident Reporting
  • Inspection Management
  • Interaction Tracking
  • International Moves
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Kanban Board
  • Labor Rates
  • Lead Management
  • Live Chat
  • Local Moves
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Material Requirements Planning
  • Meeting Management
  • Messaging
  • Mileage Tracking
  • Milestone Tracking
  • Military/GSA Moves
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Multiple Projects
  • Offline Access
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Order Management
  • Overtime Calculation
  • Patient Management
  • Patient Monitoring
  • Payment Collection in the Field
  • Payment Processing
  • Percent-Complete Tracking
  • Permit Management
  • Planning Tools
  • Portfolio Management
  • Preventive Maintenance
  • Price and Cost Calculations
  • Prioritization
  • Production Management
  • Production Tracking
  • Progress Tracking
  • Project Billing
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Property Layouts
  • Pull Planning
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Editing
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Rescheduling
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Risk Management
  • Room Booking
  • Route History
  • Route Optimization
  • Routing
  • SMS Messaging
  • Sales Tax Management
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Skills Tracking
  • Staff Calendar
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Tagging
  • Takeoff
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Template Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Requests
  • Time Tracking
  • Time Zone Tracking
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Transportation Management
  • Trial Design
  • Utilization Reporting
  • VIN Lookup
  • Vacation/Leave Tracking
  • Visualization
  • What-if Analysis
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations31
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations11
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Alternatives

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User reviews that mention these apps

CT
AvatarImg

Cherie T.

Glass, Ceramics & Concrete, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Housecall Pro logo

Housecall Pro

Housecall pro

Reviewed 6 years ago
Pros

Ease to navigate, simple to understand and good visual layout

Cons

No search function to find a specific invoice. No function to disable the graph. Requires me to hide when program is opened each day

AvatarImg
AvatarImg

Jeff D.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Housecall Pro logo

Housecall Pro

Inexpensive, relatively simple tool to manage a service business

Reviewed 6 years ago

Its very effective at the main tasks of running any sort of service to the home type business. We transitioned over from a much more complicated and expensive tool. This saved us time and money.

Pros

Its relatively straight forward to learn and use Support is there and effective to help you get whatever needed fixed (dont need to rely on a help search tool, its real people) Relatively inexpensive for a small business. Credit card processing is more cost effective than most banks.

Cons

Its a business planning and execution tool. It doesnt have provisions for bid planning or a recommended outside tool approach. The price jump as you go beyond 5 users is pretty steep and you cant go back once you cross that size, regardless if your business needs to contract seasonally or not.

MJ
AvatarImg

Martin J.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Housecall Pro logo

Housecall Pro

Detailed info and record keeping helped resolve dispute! Everything set up for you. And not spent t

Reviewed 6 years ago
Pros

The amount of detail recording kept for my rocords and to provide detailed invoices for customer to see what they are spending money on

Cons

Not enough marketing help going on... I could keep my financial and planning myself yet the amount of time saved is very nice

WC
AvatarImg

William C.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Housecall Pro logo

Housecall Pro

So far my experience has been astounding!

Reviewed 6 years ago
Pros

The ease of use and well integrated planning in the steps from lead to final payment directly to QuickBooks

Cons

Not being able to easily add an attachment and send through the mobile app version and lack of integration with Google Drive.

MG
AvatarImg

Makayla G.

Consumer Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

A MUST For Small Business

Reviewed 3 years ago

Absolute game changer in my business, you have to get it now.

Pros

This makes tracking and planning soooo easy. Any reporting you can think of is generated for you in seconds. Reports, Timecards, Online Booking, Monthly Calander.

Cons

When you select that someone wishes to receive notifications, they either get them all or none at all so it makes my reoccurring clients frustrated that they have to get a review reminder every single cleaning or so many messages about job updates that aren't necessary.

Vendor response

Hi Makayla, thank you for leaving us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro.

SB
AvatarImg

Sarah B.

Utilities, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

Changed our Business for the Better!

Reviewed 2 years ago
Pros

It has streamlined our business in so many ways! We're now planning our work weeks out which makes our field team and customers very happy. We love that we'll be able to track our efficiency and the productivity of our team and really help us grow the business.

Cons

We have a lot of customers that are larger contractors so we have multiple jobs on the go at all times. Being able to have multiple contacts for one account that you can choose from and assign to specific jobs to receive text notifications would be a huge help.

Vendor response

Hi Sarah, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

DL
AvatarImg

Dalton L.

Environmental Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

Life Saving Software

Reviewed 5 years ago

I have been able to save hundreds of hours this year just by using Housecall Pro by not having to handwrite 100+ invoices every week, track who has/has not paid, and countless other things. One of the best things Housecall Pro has been able to provide me for my business is a next level professional look which words cannot describe how beneficial this is. I HIGHLY recommend Housecall Pro to any small business and even a large established business

Pros

- Electronic quotes/estimates, invoicing, scheduling, payments - Tracks just about everything I can think of such as win/loss ratio of jobs, gross income, etc - Great customer service in regards to answering any questions you may have - Provide a very-well & in-depth tutorial of software when first purchased - Always take into consideration any input i provide and new options to implement in their software - Much much more that I can not list

Cons

- They do not have everything I could ask for such as an email blast (but can integrate with one of the best email marketing services available) - No route-planning - No automated invoicing via phone (only email which most people do not check regularly) - Ive had a handful of other minor issues I've encountered while using this software but a support team member has almost always found an alternative solution for me

RP
AvatarImg

Rick P.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Housecall Pro logo

Housecall Pro

It Does What We Need

Reviewed 5 years ago

Our main purpose in trying HCP was to find a way that our field crews could easily take photos of each job and share them with the office. In the past each crew had been texting me photos all day long and it was my responsibility to then email them to myself and save them on the company server. That got old after about 4 hours. I saw that HCP would allow our crews to take photos with their phones,...

Pros

Easy to access from anywhere and easy to share information with team members.

Cons

It would be great if it made it easier to plan daily routes for drivers/crews. For example, being able to filter jobs on the map view by a certain day or range of days. Unfortunately, I had to use Google Maps in addition to HCP to accomplish this.

CM
AvatarImg

Charlie M.

Environmental Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Housecall Pro logo

Housecall Pro

HouseCall Pro - HONEST REVIEW 09/03/2018

Reviewed 6 years ago

With HouseCall Pro I have managed to dedicate a few days of setup in order to make my day to day business run much easier and fully Automated On-The-Go. No paperwork left to do at the end of the day can be a huge impact for any business that operates a mobile service. The main Dashboard shows all your stats with insights that will help any business reach their goals much quicker than ever before. Another...

Pros

The software has all the most important features required for most small & larger mobile service businesses to benefit quickly and grow. It is especially great for implementing full-automation and integrations of many things like, Electronic-Invoicing, Text-Notifications, Emails, Scheduling, Online-Pay, Mobile-Friendly, Google-Apps, and much more!

Cons

Not many Cons at all. Maybe a little further development for minor improvements.

SJ
AvatarImg

Sarah J.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Visual Planning logo

Visual Planning

Using this software is easy to use, and a huge time saver for us.

Reviewed 8 years ago

With this system we have been able to collate real time information on the allocation of resources, as well as the progress of staff through their training programme. We have been able to use the data to implement changes that can accommodate the ever changing needs of business. We have been able to identify trends, which enables is to plan pro-actively. It has also save a lot of time when planning and reporting on activities with the department.

Pros

No pros were added to this review

Cons

No cons were added to this review