Housecall Pro Reviews

Housecall Pro

Field Service Management App

4.71/5 (1,315 reviews)

Lacarris Jackson

HR Nightmare

Used other for 1-2 years
Reviewed 2017-07-13
Review Source: Software Advice

The only reason I can think that these guys are getting such great reviews for an incomplete product is that they are either false or other people arem ostly just using the CRM feature which is pretty Standard. Nice layout

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Housecall Pro

Field Service Management App

Tom Thompson

Sales Tax issue with Quick Books Online

Used daily for 1-2 years
Reviewed 2018-10-26
Review Source: Capterra

HCP will not allow sales tax to interface with QBO due to know compounding tax such as the case with Sales tax in Dallas and most of Texas. So no invoices will transfer to QBO. Switching to Field Pulse which is bases in Texas and understands the tax issue.Text message for “on your way”".

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Housecall Pro

Field Service Management App

julea ingold

research before you buy this product!!

Used daily for less than 6 months
Reviewed 2016-12-16
Review Source: Software Advice

I have been using this product for over a year now. This program is great for only one purpose, and that is for appointment only. Other than that, it is an awful program if you are currently using Quickbooks online. They are not compatible! If you are looking for customer support, forget about this company. They won't give you a straight answer. It is impossible to call them. I have to encounter daily issues. Things are missing, can not find customers. Duplicate customers when export to QBO (Quickbooks online). The desktop version is not the same as the phone app. It is a daily struggle for me. The list goes on...marketing and communication with customers prior and during the job.

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Housecall Pro

Field Service Management App

Alberto Lopez

So Much money, so little features

Used daily for 1-2 years
Reviewed 2018-10-09
Review Source: Software Advice

Tracks location of technicians well enough Keeps notes and jobs all together so things dont get lost

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Housecall Pro

Field Service Management App

Karen Galligan-Madden

Coastal Tree Housecall Pro Review

Used daily for less than 6 months
Reviewed 2017-06-14
Review Source: Software Advice

I through away for software that could not work for me and my crew. Liars.Easy to sign in Estimate and invoice easy Other than that they are bad. I would not recommend lied and said I could get a refund if it didn't work for my company if I paid for a year.

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Housecall Pro

Field Service Management App

Ron Gilbert

Horrible

Used daily for less than 6 months
Reviewed 2018-11-12
Review Source: Software Advice

They are very friendly and communicative at the outset when they want you money. They will respond to your inquiries within a month.

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Housecall Pro

Field Service Management App

Michael Shokroon

Bad customer service

Used other for less than 6 months
Reviewed 2017-05-08
Review Source: Software Advice

Housecall Pro

Field Service Management App

scott lewis

Rating only

Reviewed 2017-12-17
Review Source: GetApp


Housecall Pro

Field Service Management App

Javier Chavez

Rating only

Used weekly for less than 6 months
Reviewed 2018-03-29
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10


Housecall Pro

Field Service Management App