Housecall Pro Reviews

Housecall Pro

Field Service Management App

4.71/5 (1,315 reviews)

Carleen Heminger

We were told we could make "tweeks" to personalize it to our business - not so AT ALL!

Used daily for less than 6 months
Reviewed 2017-05-14
Review Source: Capterra

Housecall Pro

Field Service Management App

Frank Ambrosino

Housecall is a good vision, not always well executed.

Used daily for 1-2 years
Reviewed 2018-06-01
Review Source: Capterra

It allows me to dispatch for my contractors1. Website Interface 2. The ability to see my statistics 3. The general user experience on the website.

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Housecall Pro

Field Service Management App

Misty Yates

Can't create statements from this software. Still need Quickbooks. Does not eliminate hours of bookkeeping as promised due to this.

Used daily for less than 6 months
Reviewed 2016-11-09
Review Source: Software Advice

I am still using Housecall Pro. I am very disappointed that my small company of 5 underwent changes in software to only encounter more problems and hours of troubleshooting on top of the bookkeeping that will not sync over to Quickbooks. The system freezes up several times a day, on both the desktop version and the mobile app. We have reset, cleared cache, logged out and in. None of this seems to matter. The pay link is useful, but Quickbooks has this too. The gps is useful and dispatching calls to our HVAC and maintenance technicians. One supervisor told me he would get to the bottom of our issues and I haven't heard back from him. At one point, I was told I had actually uncovered glitches in their software, and to please be patient. I think Housecall Pro still has a long way to come. Ease of dispatching addresses and service calls to technicians.

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Housecall Pro

Field Service Management App

Michael Siani

Nice staff, sub par product.

Used daily for less than 6 months
Reviewed 2017-12-28
Review Source: Capterra

They are nice people, and the email and text features are spot on. But the program is limited with odd rules.

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Housecall Pro

Field Service Management App

John Bunyard

Good bones but needs some work.

Reviewed 2016-09-15
Review Source: Software Advice

My favorite feature is the way that Housecall contacts customers when the technicians are on their way and the way it allows you to set up email campaigns to contact them afterword for reviews or follow up offers.

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Housecall Pro

Field Service Management App

Rex Anderson

Not Happy with Getting Started

Used daily for less than 6 months
Reviewed 2017-04-03
Review Source: Capterra

Uploading a large customer database has not been easy. Slow response times from customer service and bogus answers like you can only upload from a Mac Computer haven't been helpful. Still not sure if we are going to be able to make this work. Auto Texting and mailing, Instant Updates, pictures

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Housecall Pro

Field Service Management App

Seyda Acevedo

Best scheduling software.

Used daily for less than 6 months
Reviewed 2017-09-18
Review Source: Capterra

The benefits I received from this software is that everything is organized. My clients are organized and their schedule. What I like the most about this software is that it's easy to use. Everything is organized with a calendar, customer, and price list section. I love that I could use HouseCall to book my Facebook, website, and Yelp clients. Customer service is also great they always answer my questions right on time.

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Housecall Pro

Field Service Management App

Lisa Oglesby

Difficult to use for HVAC.

Used daily for less than 6 months
Reviewed 2017-09-30
Review Source: Capterra

Field is kept abreast of current and historic information.Customer history; field's ability to have updated info. I don't have a minimum of 100 characters of good things I like about this software.

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Housecall Pro

Field Service Management App

Stephane Ifrah

Poor Customer Service

Reviewed 2017-01-28
Review Source: Capterra

Purchased subscription, had many issues and tech support was so bad that I cancelled the subscription Cheap

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Housecall Pro

Field Service Management App

Mark Squire

it is a mixed bag

Reviewed 2016-09-21
Review Source: Software Advice

the Mobil scheduling notification is a very good feature.

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Housecall Pro

Field Service Management App

Jimmy Jimmy

Rating only

Reviewed 2018-07-22
Review Source: GetApp


Housecall Pro

Field Service Management App

Dozie Erugo

Rating only

Reviewed 2018-08-28
Review Source: GetApp


Housecall Pro

Field Service Management App

Donna Matthews

Rating only

Reviewed 2018-02-16
Review Source: GetApp


Housecall Pro

Field Service Management App