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Intellect QMS vs ComplianceQuest Comparison

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Overview

Category Leaders

Robust QMS software suite and platform offering extreme configurability. Meet FDA compliance and ISO standards, drive operational...

Category Leaders

ComplianceQuest is a complete and connected Enterprise Quality and Safety Management System (QHSE = EQMS + EHS) built on...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

71

5

4

3

2

1

47

20

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

59

5

4

3

2

1

45

14

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I love that my team can configure a solid out-of-the-box solution to their specific needs and can create new applications to continually build and improve our QMS.
Our experience with implementation has been great. We have a support team ready to help us when we need it and they provide great industry standard support.
Intellect is very helpful, their staff is very friendly, accessible, and willing to help.

Pros

The dedication and support was excellent from the start and before we had even selected them, and remains consistent. We have few issues, and the issue we have had are resolved in little time.
CQ is by far one of the best Quality Management Systems i have seen and or worked with. We liked the fact that it allowed for customization and configuration changes, but don't over think any of that.
Customer support par excellence. Ease of use and simplicity with regards to implementation.

Cons

Unfortunately we lost our lead support for the software and no it falls on me to continue which I have yet to do. I do not know where to start.
Customer service is poor to follow up on reported issues in Support Tickets.
Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability.

Cons

Too many options makes it difficult for user to customize it.
Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.
We have used the CQ platform for more than a year for managing documents, training, nonconformance, CAPA, customer complaints and audits.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features166
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Case Management
  • Certificate/Label Printing
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customer Complaint Tracking
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Deployment Management
  • Design Management
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Alerts
  • Environmental Compliance
  • Equipment Management
  • Event Logs
  • Exceptions Management
  • FDA Compliance
  • Feedback Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • For Engineering Documents
  • For No-Code Development
  • Forms Automation
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Graphical Workflow Editor
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Instrument Management
  • Internal Controls Management
  • Inventory Management
  • Inventory Tracking
  • Investigation Management
  • Issue Management
  • Issue Tracking
  • Lifecycle Management
  • Maintenance Management
  • Maintenance Scheduling
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • No-Code
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Optical Character Recognition
  • Percent-Complete Tracking
  • Policy Management
  • Pre-built Templates
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Workflow
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Incident Management
  • Sarbanes-Oxley Compliance
  • Security Auditing
  • Security Management
  • Self Service Portal
  • Sell Side (Customers)
  • Single Sign On
  • Social Media Monitoring
  • Specialty Contracts
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Collaboration
  • Template Management
  • Templates
  • Third Party Integrations
  • Traceability
  • Training Management
  • Training Record Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Visual Modeling
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features90
  • API
  • Access Controls/Permissions
  • Accident Investigation
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Case Management
  • Certificate/Label Printing
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customer Complaint Tracking
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Deployment Management
  • Design Management
  • Document Automation
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Alerts
  • Environmental Compliance
  • Equipment Management
  • Event Logs
  • Exceptions Management
  • FDA Compliance
  • Feedback Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • For Engineering Documents
  • For No-Code Development
  • Forms Automation
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Graphical Workflow Editor
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Instrument Management
  • Internal Controls Management
  • Inventory Management
  • Inventory Tracking
  • Investigation Management
  • Issue Management
  • Issue Tracking
  • Lifecycle Management
  • Maintenance Management
  • Maintenance Scheduling
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • No-Code
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Optical Character Recognition
  • Percent-Complete Tracking
  • Policy Management
  • Pre-built Templates
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Workflow
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Safety Incident Management
  • Sarbanes-Oxley Compliance
  • Security Auditing
  • Security Management
  • Self Service Portal
  • Sell Side (Customers)
  • Single Sign On
  • Social Media Monitoring
  • Specialty Contracts
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Collaboration
  • Template Management
  • Templates
  • Third Party Integrations
  • Traceability
  • Training Management
  • Training Record Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Visual Modeling
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations15
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations11
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

sk
AvatarImg

sooraj k.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ComplianceQuest logo

ComplianceQuest

Overall QMS system

Reviewed a year ago

Wonderful but changes need to be worked on with full capacity to meet customer needs.

Pros

Easy to use, Self-explanatory UI, enables QMS operations automation to high extent.

Cons

changes are not easily accommodated and need a large lead time for CQ dev team to implement changes. Customer service needs to improve.

RL
AvatarImg

Robert L.

Medical Devices, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ComplianceQuest logo

ComplianceQuest

Very Comprehensive

Reviewed a year ago

I am able to solve the time consuming administrative activities associated with any QMS system. This allows my team to focus on the value added activities for our company. Processes can be managed with fewer staff while improving the overall effectiveness of the QMS.

Pros

The desirable features of Compliance Quest are it being cloud-based, a complete eQMS product.

Cons

Implementation took longer than expected but the support was excellent.

DW
AvatarImg

Dorothy W.

Medical Devices, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ComplianceQuest logo

ComplianceQuest

CQ has proven to be intuitive, easy to use and customization is as easy as speaking to the CQ team.

Reviewed 6 years ago

A new appreciation for how the right QMS solution can really give an organization a leg up.

Pros

The integration of all the modules with each other provides a incredible level of visibility across the entire QMS system. CQ has helped us take a previously disjointed system and turned it into elegance.

Cons

No cons were added to this review

HR
AvatarImg

Hareesh R.

Pharmaceuticals, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ComplianceQuest logo

ComplianceQuest

Great eQMS Tool

Reviewed a year ago

Our biggest challenge was managing paper based QMS. ComplianceQuest has helped in making this transition smoother and making the business operations more efficient.

Pros

Document and training modules were highly impactful in our business given how the workflow is associated with all users. Our team liked how some of the software functionality is compliant as well as integrated to other systems.

Cons

At the start of the project, certain configurations of document and training modules slightly took more time than anticipated which took a strain on resources. Otherwise no dislikes on the software functionality.

BR
AvatarImg

Bernal R.

Medical Devices, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ComplianceQuest logo

ComplianceQuest

ComplianceQuest: excellent solution for a paperless validated QMS

Reviewed 6 years ago

A modern powerful QMS is both a foundational core system and a great sales tool as a medical device manufacturing/operations service provider.

Pros

As a Life-Sciences manufacturing services startup, our company decided early on that a flexible, agile QMS was a must. We had a very clear set of requirements: cloud-based, cross-platform, mobile-enabled, paperless, e-signature capable. After reviewing available solutions against these, only CQ met our needs. Right after the demo, we knew we had a winner. The implementation process was relatively smooth and our solution engineer was top notch. We went live a couple of months ago and recently aced through our first customer external audit. If you are searching for a modern, flexible and powerful QMS solution for a forward-looking company, look no further: CQ is your answer.

Cons

We'd like to see the Visualforce to Lightning transition to be completed. This would make the user experience more consistent.

SA
AvatarImg

Samuel A.

Pharmaceuticals, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ComplianceQuest logo

ComplianceQuest

Compliance Quest: Solutions to Our QMS Needs

Reviewed 9 months ago
Pros

The platform offers many modules that met all our QMS needs. The team at CQ makes the process of implementation even better with their hands-on approach to guide you throughout the project stages

Cons

None, it meets our day-to-day Quality Management needs

LF
AvatarImg

Lisa F.

Consumer Goods, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ComplianceQuest logo

ComplianceQuest

ComplianceQuest - Highly Configuration eQMS with Great Technical & Support Teams

Reviewed 3 years ago

Our road to implementing ComplianceQuest (CQ) Incident Management, Change Order, Controlled Document, Training, and CAPA has had some detours. We began implementing Change Order, Controlled Document, and Training only to leave it mid-stream to implement Incident Management. Through our changing courses, the ComplianceQuest team was very patient, supportive, and professional, truly a superb team! They...

Pros

CQ is highly configurable. Configurations can be as simple or complex as you want. Being cloud-based allows users access from anywhere, anytime, especially the Salesforce 1 mobile app. Excellent implementation and product support teams. If your business does not have a QMS currently, CQ out of the box is a great place to start!

Cons

Since this is a license-based system, it can be expensive for a business with 3,000 employees. We needed to trim down our user base to limit our licenses and stay within budget. Reassigning tasks when employees leave is a chore. There is no “mass” reassign for the entire platform. Reassignment must be managed by each module.

JF
AvatarImg

Joe F.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ComplianceQuest logo

ComplianceQuest

Excellent Customer Service and a well designed QMS software

Reviewed 8 years ago

We were looking for a QMS software and one of the consultants recommended that we look at a few cloud based QMS software. We were unsure if we wanted to go cloud since data privacy was critical. Reluctantly we looked at several cloud based QMS vendors and ComplianceQuest cloud based QMS stood out. The other cloud based QMS has got a long way to come to what ComplianceQuest can offer as capabilities,...

Pros

No pros were added to this review

Cons

No cons were added to this review

AvatarImg
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Carl H.

Medical Devices, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

ComplianceQuest logo

ComplianceQuest

All-inclusive eQMS solution for your Quality Systems management needs

Reviewed 2 months ago
Pros

CQ brings several QMS modules together in one tool which allows for seamless integration. The biggest pros of Compliance Quest are that it is a one-stop-shop solution (Complaints, CAPA, Document Control, etc.). This made it much easier to incorporate CQ into our organization. CQ also allows for module customization to meet our organization's unique and specific needs.

Cons

The user interface and module flow takes some getting used to. But once trained, the user design does become familiar across all modules.

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Vincent D.

Medical Devices, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ComplianceQuest logo

ComplianceQuest

Do not hesitate

Reviewed 4 years ago

Benefits: 2 FTE

Pros

We went life with CQ almost 10 months ago. Coming from a paper based QMS, the transition to CQ went very smoothly and most surprisingly, the buy-in within the company went very fast and the continuous support is excellent. The system was scrutinized by our notified body during the re-certification audit and their feed back on the validation package was outstanding.

Cons

The functionalities on android or IOS can be improved

LT
AvatarImg

Lee T.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ComplianceQuest logo

ComplianceQuest

CQ Application works well. ISO and Healthcare Compliance - Mission Accomplished

Reviewed 8 years ago

As the Director of Quality for a diagnostic company, I was entrusted with the responsibility of finding a QMS platform for our ISO and Healthcare compliance. Between IT and Quality, we unanimously selected CQ platform. After evaluating close to 10 different applications extensively, we chose CQ Platform for our QMS requirements. CQ did not let us down. The power behind the application and our...

Pros

No pros were added to this review

Cons

No cons were added to this review

AR
AvatarImg

Verified reviewer

Industrial Automation, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ComplianceQuest logo

ComplianceQuest

Great product, support, and people to work with!

Reviewed 4 years ago
Pros

We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management. We have been using the software for more than 2 years. We are glad to see how well the system is being used across the company. We have several thousand users on the system currently...

Cons

Since it's built on Salesforce platform and web based, more clicks will be necessary.

AD
AvatarImg

Aaron D.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ComplianceQuest logo

ComplianceQuest

ISO compliance with a flexible and cost effective solution

Reviewed 7 years ago

We found CQ after reviewing number of on-premise and cloud based systems and after much diligence selected CQ. We have used the CQ platform for more than a year for managing documents, training, nonconformance, CAPA, customer complaints and audits. The product is flexible and has been able to adapt to our requirements. The configuration tools provided is top notch. Our IT staff always complement...

Pros

No pros were added to this review

Cons

No cons were added to this review

NK
AvatarImg

Nila K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ComplianceQuest logo

ComplianceQuest

CQ's QMS rocks, a very happy customer!

Reviewed 9 years ago

The ComplianceQuest (CQ) application is amazingly simple yet very powerful. I have used many different QMS software at various work places and CQ easily beats them hands down. I am glad that I insisted on going with CQ. Also, we did not need to spend 100K+ for such a robust system either :-). The application provides me the business process automation for all of our QMS processes. We were able...

Pros

No pros were added to this review

Cons

No cons were added to this review

SR
AvatarImg

Shawn R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ComplianceQuest logo

ComplianceQuest

Powerful yet easy to use QMS solution

Reviewed 9 years ago

We looked at a number of solutions for our needs including some of the so called been in the market for a long time and prominent solutions before selecting ComplianceQuest (CQ) platform for our QMS needs. We have on our staff who have used other QMS solutions from the past and they keep saying to me that CQ platform, is hands down, the most advanced in the market and also very simple to use. ComplianceQuest...

Pros

No pros were added to this review

Cons

No cons were added to this review

ND
AvatarImg

Nalini D.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ComplianceQuest

Title of Review - Solid Piece of Software, Excellent Customer Service

Reviewed 8 years ago

We chose ComplianceQuest to address our ISO 9000 compliance and Continuous Improvement needs. Our criteria was that the software should be cloud based, address the ISO 9000 requirements well, easy to implement, accessible from anywhere and also from any device. I must say that after looking at over 20 different QMS platforms, CQ provided the best value for money. CQ is the only platform in the market...

Pros

No pros were added to this review

Cons

No cons were added to this review

NK
AvatarImg

Natalie K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ComplianceQuest logo

ComplianceQuest

Quality Software, Reasonable Price and Excellent Customer Service

Reviewed 8 years ago

We have been using ComplianceQuest application QMS platform for sometime now. Application is impressive. Works as shown. It is easy to configure, manage and use. We use their Document Control, Training, CAPA, Audit and Equipment Management solutions. Our users (management, mid level and customer facing personnel) have embraced the application well. The roll-out was smooth and went as planned. We...

Pros

No pros were added to this review

Cons

No cons were added to this review

NP
AvatarImg

Niyati P.

Medical Devices, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ComplianceQuest logo

ComplianceQuest

CQ is a terrific eQMS System!!

Reviewed 5 years ago
Pros

I brought in Compliance Quest to my company, to fill a need in electronic document management and control. But we did not realize how much we needed it for our processes and procedures specifically. It is so adaptive and configurable that it meets our needs in almost every way. We started our implementation of the Document Control module with Compliance Quest in Q4 2017. Our experience has been overall...

Cons

Configuration can be as simple or as complex as you make it. The more complex configurations are more work up front, but bullet-proof the processes for the end-user so the processes pretty much drive themselves. Because it is solving a complex set of problems, CQ software is naturally complex. Once the initial learning curve is past (CQ Project Managers and Tech Staff assisting in training and knowledge transfer), the design of the software is understandable.

DM
AvatarImg

Donna M.

Biotechnology, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ComplianceQuest

Compliance Quest delivers!

Reviewed 6 years ago

As described in the review. The users love it, thus they will use it

Pros

I've been using Compliance Quest (CQ) for about 9 months and am extremely pleased with the product, the implementation team and ongoing support. Functionality and a simple user interface were key requirements. CQ has all the functionality needed in support of a global QMS. Implementation includes; Document control, change order, personnel training, NC/CAPA, equipment management, supplier management,...

Cons

The 'ownership' concept can make it challenging to manage some tasks. For example, to revise a document one has to own the document. If you are not the owner then the document ownership needs to be given to you by the existing owner (or Admin). A small annoyance.