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Intellect vs QT9 QMS Comparison

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Overview

Category Leaders

Robust QMS software suite and platform offering extreme configurability. Meet FDA compliance and ISO standards, drive operational...

Category Leaders

The most adaptable & easy to use quality management software. The QT9 QMS is a highly modular web-based system designed for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1500

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

60

5

4

3

2

1

36

20

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

67

5

4

3

2

1

51

11

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

I love that my team can configure a solid out-of-the-box solution to their specific needs and can create new applications to continually build and improve our QMS.
Our experience with implementation has been great. We have a support team ready to help us when we need it and they provide great industry standard support.
Intellect is very helpful, their staff is very friendly, accessible, and willing to help.

Pros

We love the document portal and it's ability to share and collaborate on documents.
Training, Documentation Control, ISO Functions, Calibration and Equipment, Supplier and Customer Management, Safety, Corrective/Preventive Action Modules are all great and very useful.
This is the best QMS software for the money. It's intuitive, easy to implement and reliable.

Cons

Unfortunately we lost our lead support for the software and no it falls on me to continue which I have yet to do. I do not know where to start.
Customer service is poor to follow up on reported issues in Support Tickets.
Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability.

Cons

After using it for a while, you learn the next steps but a new user struggles without written instructions. QT9 has recognized this weakness and is addressing it in their next version.
The biggest disappointment - No customability of modules and forms.
No email notifications if an item goes past due. You can only disply the entire reports that are overdue.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features131
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Asynchronous Learning
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Blended Learning
  • Budget Management
  • Built-in Course Authoring
  • Built-in LMS
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Case Management
  • Certificate/Label Printing
  • Certification & Licensing
  • Change Management
  • Client Portal
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Controls Audit
  • Corporate/Business
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Course Management
  • Create Subtasks
  • Customer Complaint Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Deployment Management
  • Digital Signature
  • Disaster Recovery
  • Dispatch Management
  • Distribution Management
  • Document Capture
  • Document Check-in / Check-out
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email-to-Task Conversion
  • Employee Management
  • Environmental Compliance
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Exceptions Management
  • FDA Compliance
  • Failed Inspection Tracking
  • Feedback Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • Financial Management
  • For Engineering Documents
  • For Mechanical Equipment
  • For No-Code Development
  • Forecasting
  • Forms Automation
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Government Contracts
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Historical Reporting
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Idea Management
  • Image Capture
  • Import Tasks
  • Incident Management
  • Incident Reporting
  • Indexing
  • Industrial Safety Management
  • Inspection Management
  • Instrument Management
  • Interaction Tracking
  • Internal Controls Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Management
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Learner Portal
  • Learning Paths/Tracks
  • Legal Risk Management
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Material Requirements Planning
  • Metadata Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Learning
  • Modeling & Simulation
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • No-Code
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Optical Character Recognition
  • Order Management
  • Parent Task
  • Percent-Complete Tracking
  • Periodic Review
  • Policy Management
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Production Scheduling
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning/Scheduling
  • Project Tracking
  • Purchase Order Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Recurring Tasks
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Reputational Risk Management
  • Resource Management
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Self Service Portal
  • Self-Learning
  • Sell Side (Customers)
  • Service History
  • Shipping Management
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Specialty Contracts
  • Spreadsheet View
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Collaboration
  • Technician Management
  • Templates
  • Testing/QA Management
  • Tests/Assessments
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traceability
  • Traditional Methodologies
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Visual Modeling
  • Warehouse Management
  • Warranty Tracking
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features245
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Asynchronous Learning
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Blended Learning
  • Budget Management
  • Built-in Course Authoring
  • Built-in LMS
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Case Management
  • Certificate/Label Printing
  • Certification & Licensing
  • Change Management
  • Client Portal
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Controls Audit
  • Corporate/Business
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Course Management
  • Create Subtasks
  • Customer Complaint Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Deployment Management
  • Digital Signature
  • Disaster Recovery
  • Dispatch Management
  • Distribution Management
  • Document Capture
  • Document Check-in / Check-out
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email-to-Task Conversion
  • Employee Management
  • Environmental Compliance
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Exceptions Management
  • FDA Compliance
  • Failed Inspection Tracking
  • Feedback Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • Financial Management
  • For Engineering Documents
  • For Mechanical Equipment
  • For No-Code Development
  • Forecasting
  • Forms Automation
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Government Contracts
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Historical Reporting
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Idea Management
  • Image Capture
  • Import Tasks
  • Incident Management
  • Incident Reporting
  • Indexing
  • Industrial Safety Management
  • Inspection Management
  • Instrument Management
  • Interaction Tracking
  • Internal Controls Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Management
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Learner Portal
  • Learning Paths/Tracks
  • Legal Risk Management
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Material Requirements Planning
  • Metadata Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Learning
  • Modeling & Simulation
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • No-Code
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Optical Character Recognition
  • Order Management
  • Parent Task
  • Percent-Complete Tracking
  • Periodic Review
  • Policy Management
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Production Scheduling
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning/Scheduling
  • Project Tracking
  • Purchase Order Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Recurring Tasks
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Reputational Risk Management
  • Resource Management
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Self Service Portal
  • Self-Learning
  • Sell Side (Customers)
  • Service History
  • Shipping Management
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Specialty Contracts
  • Spreadsheet View
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Collaboration
  • Technician Management
  • Templates
  • Testing/QA Management
  • Tests/Assessments
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traceability
  • Traditional Methodologies
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Visual Modeling
  • Warehouse Management
  • Warranty Tracking
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations14
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations2
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

FT
AvatarImg

Franco T.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Intellect logo

Intellect

Intellect eQMS

Reviewed a year ago

We are in the back half of implementation, so we don't yet have all our applications implemented, but so far my team is loving using Intellect. My experience with their on-boarding team, especially the training/implementation technician was top-notch. She knew her product and was able to quickly learn our vocabulary and needs which made the onboarding experience easy, fun, and highly productive.

Pros

I love that my team can configure a solid out-of-the-box solution to their specific needs and can create new applications to continually build and improve our QMS

Cons

We didn't like having to change our document numbering system (starts at 1), however, we were able to provide metadata that made it easy for long-term users to find their documents using their initial numbers.

Vendor response

Hi Franco, Thank you for your review! It's great to hear that you were able to modify Intellect QMS apps to meet your needs AND to build new applications. You are truly leveraging the power of Intellect's no-code compliance platform. Please let us know if we can be of any help as you continue your journey of continuous improvement. Thank you! The Intellect team

MP
AvatarImg

Melody P.

Biotechnology, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Intellect logo

Intellect

Has the capability of Veeva, MasterControl, and TrackWise but better configurability, support, cost

Reviewed 7 months ago

Having implemented multiple EDMS/LMS/QMS systems (Veeva, MastroControl) my experience with Intellect has so far been the most impressive in regards to cost, service interaction, and the ability to configure for all my current and future needs.

Pros

I loved that I was not cornered into buying an OOB configuration because purchasing the White Glove Service to go live with my current processes was a reasonable price, especially when compared to the more well known systems out there. Configuration of the LMS was completely custom and purchasing the validation package was also well within budget expectations. The possibilities with this system are endless and the staff/support during the validation process has been beyond exceptional.

Cons

Just waiting for Intellect to complete their ISO certifications, which they are in process of.

Vendor response

Thank you for your review! We love that you continue to be happy with the decision of choosing Intellect. We are close to completing our ISO certifications process and hope that it can positively impact our customers. We thrive on the successes of our customers and are happy that we continue meet all your expectations. - Intellect Team

FP
AvatarImg

Filip P.

Pharmaceuticals, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Intellect logo

Intellect

Great quality eQMS

Reviewed 5 months ago

We have solved our problem with a lot of paperwork and consolidating our quality system. We are a manufacturing company with implemented restrictive quality system. We needed support in improving our QMS and help for us to grow.

Pros

Easy to use, intuitive eQMS system. Lots of configuration options, easy-to-use app creator. No code platform means you don't have to be a specialist to create new apps, all you need is proper training and you`re ready to go! System is affordable for small and medium companies.

Cons

The mobile app needs improving. Looks like it is left on its own and it needs some modifications. Sometimes doesn`t work properly on Android and IOS devices. Needs support here.

SB
AvatarImg

Steven B.

Pharmaceuticals, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Intellect logo

Intellect

KnowBio, LLC

Reviewed 3 years ago

It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.

Pros

Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department

Cons

Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations....

AvatarImg
AvatarImg

Atul Pratap S.

Verified reviewer

Information Technology and Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Intellect logo

Intellect

Great QMS software

Reviewed 4 months ago

Overall, the programme is fantastic and has greatly benefited me in my business.

Pros

It is excellent software that is user friendly and flexible QMS software. Apps may easily be configured and modified to suit your unique requirements. It has a wide range of features. Without coding, there are several tools available to modify any part of the app, workflow, or user interface to meet your needs.

Cons

Training and a working understanding of fundamental programming are required for software customization. A minor inconvenience and time sink is the trouble shooting option, which occasionally fails to identify the issue.

CR
AvatarImg

Chelsea R.

Chemicals, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Intellect logo

Intellect

Excellent Service and Endless Customization Possibilities

Reviewed a year ago

Our company went from a manual system to Intellect QMS software. We have increased efficiency across the board. We are implementing/creating more apps to automate processes and eliminating errors that come from so many manual updates. We appreciate the metrics/statistics built into the system as well.

Pros

The product is very user friendly and easy to customize/configure. It has all of the main apps that we need and we have the option to create more based on the companies needs. The price is excellent and the implementation was very smooth. Our implementation specialist is amazing and really understands the product inside and out.

Cons

We had a bug before going live, but Intellect fixed quickly.

Vendor response

Hi Chelsea, Thank you so much for your review! We love to hear that you found Intellect to be user friendly, easy to modify, and that you enjoyed working with our implementation specialist. Congrats on starting your digital automation journey with Intellect. We're here to help throughout your journey. - The Intellect Team

SF
AvatarImg

Suelen F.

Medical Devices, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Intellect logo

Intellect

Great customer support and easy to build applications for non programmers

Reviewed 3 years ago

So far we've been usign for quality purpose, mostly document control and training managment. However, we have just implemented, therefore the benefit is yet to be determined. Nevertheless,I believe the applications will help to us ensure compliance, reduce paper and at the same time increase efficiency.

Pros

Intellect (QMS) comes with out of the box workflows that can be modified according to your business needs. As it is very user friendly it allows people without programming skills to modify and create applications, workflow processes and reports. Besides that, the customer service is very good, they are vey responsive, patient and understand our needs.

Cons

For someone who does not have programming skills, it can be quite annoying configuring some items every single time, in different templates and different parts of the workflow, such as email notifications. A tool such as 'copy and paste' would be wonderfull.

AvatarImg
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Nazia K.

Verified reviewer

Biotechnology, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Intellect logo

Intellect

Best Fit for our QMS needs!

Reviewed a year ago

After shopping around and researching eQMS vendors for months, we were fortunate to find the best fit for our QMS needs with Intellect. We are finally able to move away from our manual, paper-based QMS to a fully electronic QMS which allows for scalability and compliance. The software is highly configurable and you can build any custom apps you need for your business. There is no coding involved, so...

Pros

-Configurability -Ease of use -Workflow Management -Exceptional Customer Service

Cons

Some out of box screen prompts can be improved for a more enhanced experience.

Vendor response

Hi Nazia, Thank you for your review! We love that you view Intellect as a partner. Customer success is truly our #1 priority. We also appreciate your feedback about the ease of use of Intellect and you can easily configure any of our out-of-the-box applications or build your own apps to automate your business, all with no-coding required. We're very happy to hear that you enjoy working with our team and implementation specialist! - The Intellect team