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Intellect vs Qualtrax Comparison

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Overview

Category Leaders

Robust QMS software suite and platform offering extreme configurability. Meet FDA compliance and ISO standards, drive operational...

Qualtrax is a cloud-based compliance management platform which allows businesses to manage accreditations, documents, processes,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

60

5

4

3

2

1

36

20

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

55

5

4

3

2

1

50

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love that my team can configure a solid out-of-the-box solution to their specific needs and can create new applications to continually build and improve our QMS.
Our experience with implementation has been great. We have a support team ready to help us when we need it and they provide great industry standard support.
Intellect is very helpful, their staff is very friendly, accessible, and willing to help.

Pros

The folks at Qualtrax are passionate about their product and it shows whenever you interact with them. They are eager to help and eager to make their product better.
Overall my experience has been a positive one. Our auditors are pleased, it is easy to use and convenient for keeping our many SOP's organized and controlled.
Employees find the software easy to use. With the hosted software, our employees are able to access SOPs on site, which has been a wonderful addition for our lab.

Cons

Unfortunately we lost our lead support for the software and no it falls on me to continue which I have yet to do. I do not know where to start.
Customer service is poor to follow up on reported issues in Support Tickets.
Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability.

Cons

It is now far more difficult for a particular incident resolution process to become "lost in the system" than before the online workflow capability was implemented.
Testing (data entry - no copy test / paste test option - redundent). Workflow file attach (lacks multiple file upload option).
Workflows are the most difficult part to learn but with a little practice, anyone can become an expert.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review20 days ago

Key features

  • Total features132
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Accident Investigation
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Asynchronous Learning
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Blended Learning
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Case Management
  • Certificate/Label Printing
  • Certification & Licensing
  • Change Management
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Controls Audit
  • Corporate/Business
  • Corrective and Preventive Actions (CAPA)
  • Course Management
  • Customer Complaint Tracking
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Defect Tracking
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Document Automation
  • Document Capture
  • Document Check-in / Check-out
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Email Management
  • Environmental Compliance
  • Equipment Maintenance
  • Equipment Management
  • Exceptions Management
  • FDA Compliance
  • Failed Inspection Tracking
  • Feedback Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • For Engineering Documents
  • For No-Code Development
  • Forms Automation
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Higher Education
  • ISO Compliance
  • ISO Standards Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Instrument Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Job Management
  • Legal Risk Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Learning
  • Monitoring
  • Multi-Location
  • No-Code
  • Nonconformance Tracking
  • OSHA Compliance
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Optical Character Recognition
  • Percent-Complete Tracking
  • Periodic Review
  • Policy Management
  • Pre-built Templates
  • Preventive Maintenance
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Progress Tracking
  • Project Management
  • Quality Assurance
  • Quality Control
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Requirements Management
  • Revision History
  • Risk Alerts
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Sarbanes-Oxley Compliance
  • Scheduled / Automated Reports
  • Security Management
  • Self Assessment
  • Sell Side (Customers)
  • Social Learning
  • Specialty Contracts
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Synchronous Learning
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Collaboration
  • Template Management
  • Templates
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Management
  • Training Record Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Virtual Classroom
  • Visual Modeling
  • Warranty Tracking
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features142
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Accident Investigation
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Asynchronous Learning
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Blended Learning
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Case Management
  • Certificate/Label Printing
  • Certification & Licensing
  • Change Management
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Controls Audit
  • Corporate/Business
  • Corrective and Preventive Actions (CAPA)
  • Course Management
  • Customer Complaint Tracking
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Defect Tracking
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Document Automation
  • Document Capture
  • Document Check-in / Check-out
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Electronic Submission
  • Email Alerts
  • Email Management
  • Environmental Compliance
  • Equipment Maintenance
  • Equipment Management
  • Exceptions Management
  • FDA Compliance
  • Failed Inspection Tracking
  • Feedback Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • For Engineering Documents
  • For No-Code Development
  • Forms Automation
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Higher Education
  • ISO Compliance
  • ISO Standards Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Instrument Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Job Management
  • Legal Risk Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Learning
  • Monitoring
  • Multi-Location
  • No-Code
  • Nonconformance Tracking
  • OSHA Compliance
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Optical Character Recognition
  • Percent-Complete Tracking
  • Periodic Review
  • Policy Management
  • Pre-built Templates
  • Preventive Maintenance
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Progress Tracking
  • Project Management
  • Quality Assurance
  • Quality Control
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Requirements Management
  • Revision History
  • Risk Alerts
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • Sarbanes-Oxley Compliance
  • Scheduled / Automated Reports
  • Security Management
  • Self Assessment
  • Sell Side (Customers)
  • Social Learning
  • Specialty Contracts
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Synchronous Learning
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Collaboration
  • Template Management
  • Templates
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Management
  • Training Record Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Virtual Classroom
  • Visual Modeling
  • Warranty Tracking
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations14
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier