i-Sight vs Avochato Comparison

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Overview

Investigative case management software for top brand organizations, banks and schools, for managing HR, fraud, and compliance investigations

Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$99.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(7)

5

4

3

2

1

4

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

98

21

6

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Pros

I liked it being user friendly and that it meets the demands for our company. I like how Avochato is willing to work with us to make it better and more personalized for our type of business.
The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.
Avochato has been a great company to work with. Their team is lead by outstanding individuals who knows what it takes to run a successful start up business.

Cons

Cons

There were quite a few bugs that popped up that made use difficult, but the support team was usually able to rectify the problems within a few hours.
It was another way to contact clients. The downside again was having to do it one an individual basis.
The voicemail feature is a little annoying and I think shouldn't be an option.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features24
  • Activity Dashboard
  • Assignment Management
  • Audit Trail
  • Auto-Responders
  • Batch Processing
  • CRM Integration
  • Case Management
  • Chat
  • Collaborative Workspace
  • Contact Database
  • Contact History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Email Integration
  • Escalation Management
  • Exception Reporting
  • Historical Analysis
  • History Tracking
  • Keyword Tracking
  • Prioritizing
  • Project Notes
  • Receiving
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • Search Functionality
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Tagging
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • To-Do List
  • Trend Analysis
  • Voice Mail
  • Workflow Management
  • Total features17
  • Activity Dashboard
  • Assignment Management
  • Audit Trail
  • Auto-Responders
  • Batch Processing
  • CRM Integration
  • Case Management
  • Chat
  • Collaborative Workspace
  • Contact Database
  • Contact History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Email Integration
  • Escalation Management
  • Exception Reporting
  • Historical Analysis
  • History Tracking
  • Keyword Tracking
  • Prioritizing
  • Project Notes
  • Receiving
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Integration
  • SMS Marketing Managment
  • Search Functionality
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Tagging
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • To-Do List
  • Trend Analysis
  • Voice Mail
  • Workflow Management

Integrations

  • Total integrations7
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

i-Sight vs. Avochato

See how i-Sight and Avochato stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.