i-Sight vs HotelFriend Comparison

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Overview

Investigative case management software for top brand organizations, banks and schools, for managing HR, fraud, and compliance investigations

HotelFriend is an all-in-one operations management solution for hotels and vacation properties, with tools for managing bookings,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(8)

5

4

3

2

1

5

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.0

(5)

5

4

3

2

1

3

1

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features24
  • API
  • Accounting Management
  • Assignment Management
  • Audit Trail
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Batch Processing
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Case Management
  • Channel Management
  • Chat
  • Collaborative Workspace
  • Configuration Management
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Employee Portal
  • Exception Reporting
  • Filtered Views
  • Historical Analysis
  • History Tracking
  • Instant Messaging
  • Invoice Management
  • Keyword Tracking
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • Order Processing
  • Performance Reports
  • Price Management
  • Prioritizing
  • Project Notes
  • Promotions Management
  • Role-Based Permissions
  • Room Booking
  • Rules-Based Workflow
  • SEO Management
  • Search Functionality
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Tagging
  • Task Scheduling
  • Time & Expense Tracking
  • To-Do List
  • Trend Analysis
  • Visual Analytics
  • Workflow Management
  • Total features36
  • API
  • Accounting Management
  • Assignment Management
  • Audit Trail
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Batch Processing
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Case Management
  • Channel Management
  • Chat
  • Collaborative Workspace
  • Configuration Management
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Employee Portal
  • Exception Reporting
  • Filtered Views
  • Historical Analysis
  • History Tracking
  • Instant Messaging
  • Invoice Management
  • Keyword Tracking
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • Order Processing
  • Performance Reports
  • Price Management
  • Prioritizing
  • Project Notes
  • Promotions Management
  • Role-Based Permissions
  • Room Booking
  • Rules-Based Workflow
  • SEO Management
  • Search Functionality
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Tagging
  • Task Scheduling
  • Time & Expense Tracking
  • To-Do List
  • Trend Analysis
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations6
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

i-Sight vs. HotelFriend

See how i-Sight and HotelFriend stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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