i-Sight vs Silvertrac Software Comparison

Overview

Investigative case management software for top brand organizations, banks and schools, for managing HR, fraud, and compliance investigations

Silvertrac Software is a real-time guard management & security incident reporting system that allows users to report issues...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$50.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(7)

5

4

3

2

1

4

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

176

54

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Pros

I am truly happy with the software, it has many amazing capabilities and is very user friendly as an administrator.
We're in an industry, where training is always needed but time, is not always your friend, so you have to be creative and proactive in finding new ways to effectively train your staff.
During my Security Bid I have used the Silvertrac platform to successfully win contracts.

Cons

Cons

It has a tendency to lock up if you accidentally switch out of it.
I understand you run into a problem every now and then. My issue is with a bug we bring up, we are informed it is fixed and it shows up doing the same thing a couple of weeks or months later.
Inability to view pictures or uploaded documents through the handheld system.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features24
  • API
  • Activity Tracking
  • Ad hoc Reporting
  • Assignment Management
  • Audit Trail
  • Automatic Notifications
  • Batch Processing
  • Billing & Invoicing
  • Case Management
  • Charting
  • Client Portal
  • Collaborative Workspace
  • Contact Database
  • Credit Card Integration
  • Customizable Branding
  • Customizable Reporting
  • Electronic Payments
  • Email Integration
  • Event Scheduling
  • Exception Reporting
  • Financial Analysis
  • GPS
  • GPS Integration
  • Historical Analysis
  • History Tracking
  • Incident Management
  • Keyword Tracking
  • Location Tracking
  • Monitoring
  • Multiple Data Sources
  • Physical Asset Tracking
  • Problem Management
  • Project Notes
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access
  • Reporting & Statistics
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • Rules-Based Workflow
  • Sales Reporting
  • Scheduled Reporting
  • Self Service Portal
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Tagging
  • Task Scheduling
  • Time & Expense Tracking
  • To-Do List
  • Training Management
  • Trend Analysis
  • Workflow Management
  • Total features38
  • API
  • Activity Tracking
  • Ad hoc Reporting
  • Assignment Management
  • Audit Trail
  • Automatic Notifications
  • Batch Processing
  • Billing & Invoicing
  • Case Management
  • Charting
  • Client Portal
  • Collaborative Workspace
  • Contact Database
  • Credit Card Integration
  • Customizable Branding
  • Customizable Reporting
  • Electronic Payments
  • Email Integration
  • Event Scheduling
  • Exception Reporting
  • Financial Analysis
  • GPS
  • GPS Integration
  • Historical Analysis
  • History Tracking
  • Incident Management
  • Keyword Tracking
  • Location Tracking
  • Monitoring
  • Multiple Data Sources
  • Physical Asset Tracking
  • Problem Management
  • Project Notes
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access
  • Reporting & Statistics
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • Rules-Based Workflow
  • Sales Reporting
  • Scheduled Reporting
  • Self Service Portal
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Summary Reports
  • Tagging
  • Task Scheduling
  • Time & Expense Tracking
  • To-Do List
  • Training Management
  • Trend Analysis
  • Workflow Management

Integrations

  • Total integrations7
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

i-Sight vs. Silvertrac Software

See how i-Sight and Silvertrac Software stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.